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Sugar & Twine

4.5 (339 reviews)
Closed • 7:00 am - 3:00 pm
Updated 2 months ago

SUGAR & TWINE · YELP ASSISTANT

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SUGAR & TWINE ATMOSPHERE

What's the vibe?
Moderate noise
Happy hour specials
Dogs allowed
Good for kids

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Recommended Reviews - Sugar & Twine

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Reviews With Photos

Ben M.

We enjoyed a bacon, egg, and cheese biscuit breakfast sandwich, as well as a cinnamon bun (Friday-Sunday only) and a strawberry biscuit. Sugar & Twine has two storefronts, one for eat-in counter service and the other for takeout -- very smart! We were just coming into town for the day and had a delightful breakfast, complete with tasty coffee drinks, as we planned out our day in Richmond. This was a great introduction to the Carytown neighborhood.

Andrea D.

We found this spot about a year ago while searching for a local bakery, and now it's basically our Saturday tradition whenever we can make it. We've never had a disappointing meal. The Vanilla Latte is one of the best I've had, and their breakfast sandwiches never miss. My husband and I absolutely love the vibe -- it feels like one of those cozy neighborhood cafés you see in the movies. The staff is always super friendly, and service is quick. And, DON'T skip dessert! Their Nutella Brownie = 10/10!

Menu
Jean W.

A Richmond classic - but if you can endure the lines! I used to come here a lot more but truly the long line deters me. Still rating 5 stars because I've had so many memories here! --------------------------------- Drinks: I usually get a cold brew or latte. The cold brew hits, especially after a nice long run around Carytown/grove. Their lattes are alright, but not as good as some other places. The matcha is unfortunately not the best either, I think they use some type of sweetened powder as even the unsweetened is still sweet and the matcha flavor tastes burnt and not the best quality Also wish they had more seasonal drink options (other than the seasonal syrups) Recommendations: cold brew with splash of oat; pastries (macarons) Affordability: well priced (especially in this economy) Ambiance: cozy coffee shop vibes to hang out, not the best for studying/work Service: Great! they also have stamp cards Good for: post run coffee, coffee when you are not in a rush

Kathleen D.

Sugar & Twine is a great option for coffee while shopping in Carytown. I ordered their Harvest Latte, served iced, and it was delightful. It didn't take too long to be prepared either. Service was friendly and the shop was cozy. I'll have to try their pastries on my next visit, as they all looked so good.

Peanut butter cookie & chai latte
Javell H.

I've been trying a lot of cafes in Richmond lately and sugar & twine is ranking quite high. This bustling little cafe has so much charm and I'm obsessed with the aesthetic. I've been here three times in the last month and all experiences have been so good and I will echo and agree with most of the reviews. Sugar and twine is located in the heart of Carytown. They have a decent amount of seating. If you go on the weekend then forget about seating cause it's usually packed. They have a great menu and incredible pastries. I also like that they have a seasonal menu with fun drinks. I tried their chai which I think is some of the best chai in town. I also got the ube latte from their seasonal menu. Which I loved. I'd like to try it dirty chai to see what that's like. They are a lot of different desserts from sweet to savory which I enjoy a lot and they are delicious. I like that this cafe isn't overly priced like many cafes in the area.

Croissant egg and sausage breakfast sandwich with vegan cream cheese, vegan breakfast sandwich, vegan coffee cake and thai coffee
Brina T.

Yes, the line is long--but this place is 100% worth the wait. Their croissant breakfast sandwich is my personal gold standard: flaky, buttery, perfectly warm, and packed with just the right mix of savory fillings. It's the kind of sandwich you think about days later. What keeps me coming back just as much? Their drinks. I'm obsessed with the matcha lemonade--refreshing, not too sweet, and the perfect pick-me-up. And their Thai coffee? Bold, creamy, and totally addictive. Bonus points for their vegan bakery options, which are genuinely delicious (not just "good for vegan"). Whether you're dairy-free or just curious, you'll be impressed. It's one of those rare places where you can't really go wrong--everything's made with care, and it tastes like it.

Atif S.

Sugar and Twine is wonderful. I went there to try some baked goods recently. I got the GF chocolate chip cookies and almond horns. Flavor wise these were both amazing and fresh considering they're both gluten free. One major thing that I think they could improve on would be avoiding cross contamination between gluten free items and regular items. Having the gluten free ones in such close proximity to the gluten containing ones kinda defeats the purpose of them being gluten free especially for people that are more sensitive and have celiac disease. Services was quick and I could tell many people love it here since it was so busy. Even though it was busy the line moved really fast. Next time I might come by to try some coffee.

Vanilla latte and vegan pumpkin muffin
Dae E.

Sugar and Twine has been on my list of to-do's since I moved to RVA over a year ago. The line is always long but my friend and I were able to snag a table. This place is busy and for a reason: it's gooood! I enjoyed a vanilla latte with whole milk and a vegan pumpkin muffin. Both didn't survive as I dug right in. The atmosphere in this place is mixed with families, friends, and maybe those who are remote workers. I'll be going back.

Tumeric ginger latte
Samantha L.

This coffee shop is very cute and has good options for both coffee and non-coffee drinkers. I got the turmeric ginger latte and it is super tasty. The ginger is subtle and it has a nice turmeric taste, which pair perfectly together. The workers were kind and efficient, even for it being busy. The place was busy and didn't have any open seats, so if you're looking for a place to sit, you likely have to go early.

Cardamom bun
Jessica Lynn G.

We were in the area and had been wanting to try this coffee shop, and it did not disappoint! When we walked up, there was a crowd outside which immediately confirmed how popular it is, but even with the crowd the service was extremely quick -- we didn't wait more than five minutes for our drinks. I ordered a dirty iced chai latte and my fiancé got a latte with their honey lavender syrup, and both were absolutely delicious. We couldn't resist the pastries (they all looked incredible!) and ended up with a cardamom bun, which I loved -- it was amazing. The staff were super sweet, and they even offered our dog a little treat while we waited. Such a wonderful experience all around, and we'll definitely be back!

Blueberry scones
Lena M.

I love Sugar and Twine. Not only for the countless memories I've had at this spot, but for their pastries too. I've enjoyed watching the evolution of this spot in the last five years. I've made friends in their old cafe, I've enjoyed countless pandemic picnics with their vegan breakfast sandwich and blueberry scones, and I've now really enjoyed their new cafe section. They still have the outdoor takeout line as an option, but if you're looking to dine in, you can enjoy your tasty pastries indoors! There is plenty of seating in their new cafe. The decor is quite similar to their old vibe, just more contemporary. I love all the delicious lighting that spills into the space and the communal table in the middle. The baristas/bakers are super efficient and willing to help you out with any questions you may have. I will admit, I am not a fan of any of the drinks I get here, so I typically only order food. You can't go wrong with a baked good from Sugar and Twine. Their best baked goods in my opinion are their scones. I love their vegan breakfast sandwich as well as their other breakfast sandwiches. Lines can get long, but with the new cafe it goes by pretty quickly.

ube matcha latte
Rachel K.

The Ube Matcha with oatmilk was wonderful. As a matcha lover, I would confidently come here again for matcha. The ube to matcha ratio was perfect and it wasn't too sweet whatsoever. A lot of places make their matcha way too sweet, but not here. If you like a cute café with good matcha, this is for you. Located on Cary street so expect it to be busy at times!

Lauren M.

One of my faves. And now that they've opened the cafe again, you've got a great space to do work, take calls, or have a quick catch-up with a friend. They're consistent, baked goods are the best quality, made from scratch, sooo delicious. Like, who in the south doesn't want a buttermilk biscuit to start the day?!?! Plus, the coffee - I'm a latte girl - is actually really good! The vegan breakfast sandwich is actually a homemade recipe jam-packed with healthy proteins, not that chemical vital wheat gluten crap they serve everywhere else. Plus, it's on focaccia! The muffins thoooo - the blackberry brown sugar will change your life! You literally won't eat another muffin. Imagine your granny's fruit pie, but with blackberries and brown sugar, and as a muffin. Seeeeriously! Plus, it's a woman-owned business and the staff is absolutely amazing. Excuse my pictures, they're trash bc I'm always picking up on the way to work and scarfing down in the car.

Pepperjack pretzel. $3.75. More pretzel/bread than cheese. Not my favorite.

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16 days ago

Excellent homemade syrups for coffee. The salted almond is a favorite! The maple brown sugar is great too.

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Delicious coffee and pastries! Staff was very courteous and the vibe was perfect. Can't wait to go back!

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Ask the Community - Sugar & Twine

Don't have to purchase anything to camp out at S&T? Ppl (many) may have bought something just not in 3/4 hour I've been here for a sandwich & coffee. But if I don't have to buy anything, I'll join the crowd n set up shop for a few hours!

Hi Fiona! Yes, everyone camped out must make a purchase to do so. Many folks will buy a coffee or a sandwich and hang out for several hours. If they don't make a purchase and we are really busy with customers looking for seats, we will kindly… 

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Came twice during our 4 night stay in carytown. The prices are fair. My husband only drinks black…read morecoffee and preferred their version over the others we tried. Had the breakfast burrito which was piping hot and delicious.

Was planning on ordering coffee for my family, but before doing so I walked in with my baby to use…read morethe restroom and change her. Unfortunately, there wasn't even a changing table available. Instead, I was stopped and loudly reprimanded by a large, intimidating male employee in front of a line full of customers because I had apparently "used the wrong door" and "skipped the line." When I explained that I needed to use the restroom before ordering, I was told I should have used the other entrance -- despite the fact that the door I was directed toward had a clearly posted sign saying "Please Use Other Door." The entire interaction was humiliating and completely unnecessary. No customer, especially a mother carrying a baby, should be publicly shamed over something so minor and confusing. To make matters worse, the bathroom itself was filthy. Even if I had attempted to change my daughter on the floor due to the lack of a changing station, it would have felt unsanitary and unsafe. Businesses love to say they support women and families, but too often mothers are treated like an inconvenience the moment they actually need basic accommodation and decency.

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Sugar & Twine - coffee - Updated November 2026

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