Been nothing but pleasant Great education program and addresses your pain issues specifically. The…read morestaff is understanding and non judgemental. They are a pillar in a tough field and am grateful they exist!

Office experience was horrific. I'm assisting with my mothers care. She had to fill out 13 pages of…read moreforms (literally). Office staff was rude. We had to wait 65 minutes in the lobby for our appointment that was at 9:30AM. Never called back for follow up appointment for injections. When I called back 2 weeks later they said it would take another 5-6 weeks to get an appointment for her. I'm pretty blown away by this experience. Don't waste your time going here.

I have been seeing Dr. Phillips and the Neuro Spine group since early 2012 for my back issues. In…read moremy opinion Dr. Phillips is an incredible doctor, first class, and has incredible bedside manner. Dr. Phillips is passionate about his work, and it shows. He treated me like family and heard my cry for help. Without hesitation he outlined a plan of action to address my pain and correct the injury. He is the best doctor I know of and he has earned my trust. Thanks to Dr. Phillips and the Neuro Spine, I am pain free and enjoying life! Tommy Skipper

I had a wonderful experience with Dr. Greg Phillips. He was great at explaining the procedure,…read moreaddressing my concerns and answering my questions. It all made me feel very comfortable before the procedure. After the procedure, I was back to normal activities right away and the follow up from Dr. Phillips office was awesome. I would highly recommend Dr. Phillips for all your pain management needs.

Septembe 25, 2025…read more To: Vanessa Johnston, FNP of GPS Clinic, LLC; 1605 Oak Street, Eugene, OR 97401 Fr: Dwight A. Janssen, Patient Re: Pending Neurological Assessment Due to Headaches and Lack of Brain Oxygen for 3 1/2 months. On May 9, 2025 you prescribed Clonidin and I began taking two pills at bedtime and one pill 8 hours later, then reduced that to 2 at bedtime. The dosage was 0.1 mg tabs and the prescription was for 90 pills. On June 3, 2025 you again filled this prescription for an additional 90 pills. Also, you should have been aware that I was taking two other medications for many years to lower my blood pressure: Lisinopril, which was 5 mg tabs and taken once each day, as well as Norvasc 10 mg tabs which was also taken once each day. You were also aware that my blood pressure was an issue after you read the cardiologist report from PeaceHealth Hospital after I had failed a stress test that you ordered in May, 2025. Since the PeaceHealth cardiologist failed to discuss any issues with me personally, you and I decided it was best to consult another cardiologist at McKenzie Willamette Hospital due to significant heart symptoms. You then facilitated an appointment with Dr. Stephen Wall on August 12, 2025. My first meeting with Dr. Wall was a personal consultation and I knew immediately that this Doctor was very knowledgeable and honest. However Vanessa, he disclosed some information to me that was extremely disturbing and something you had NEVER addressed with me. He was extremely concerned over the fact that Clonidine is a drug that significantly lowers an individual's blood pressure! This means I was taking 3 different blood pressure medications and 4 pills daily! Dr. Wall ordered a nuclear test of my heart and tested my blood pressure laying down quietly, which was normal, and then standing up at which point my Sys. number dropped by over 30 points into a very dangerous zone! After this appointment I stopped taking all the blood pressure medications and tested my BP on a daily basis. The results are attached and clearly demonstrate that I was in very bad shape. It took 12 days to get those 4 pills out of my system until my BP returned to normal. Since I had gotten back to normal my cardiologist recommended that I start taking Lisinopril again, which I did. Once off the BP drugs I noticed an energy level improvement but still had chronic headaches. During this period from May 9, 2025 to August 24, 2025 I was consulting with you on a weekly basis and was very forthcoming and descriptive of what I was going through. Honestly, I was scared to death that I might have a heart attack or worse during that period from May 9, 2025 to August 24, 2025, which amounted to 3 1/2 months of extreme suffering. I informed you during this time I was experiencing headaches, possibly fainting, weakness and fatigue, cognitive issues from a lack of oxygen to my brain, some nausea, and heart palpitations. Since this lasted more than 3 months, I was extremely vulnerable to experiencing shock, organ damage, heart problems, stroke and chronic headaches from a lack of blood flow. In fact, I couldn't walk more than 20 yards without feeling the above symptons and having to sit down for 5-7 minutes to let my heart slow down so I could continue walking. I believe the fact that I'm now experiencing chronic daily debilitating headaches is a result of that lack of proper blood flow. If a patient is experiencing these symptoms for an extended period of time like I am, it is totally advisable that I consult with a neurologist to get an evaluation of ongoing debilitating headaches. My problem was that my caregiver, Vanessa Johnston, absolutely failed to advise me on all the repercussions of using a drug like Clonidine with my existing meds. Any medical caregiver who doesn't properly understand all the attributes of a particular drug has absolutely no business prescribing this drug for her patients. This conduct represents medical malpractice and a total lack of understanding of the most basic ethical standards for any medical practitioner. I will be consulting with an attorney. Sincerely, Dwight A. Janssen; Email: Dwightj1@comcast.net; Phone: (541) 485-5771

I went to this place because I have been taking pain medication for years because of chronic pain…read morefrom neuropathy and arthritis but my regular doctor quit prescribing for chronic pain. Vanessa treated me like a drug addict, even though I had been taking the same small doses for years, she tried to get me to do ketamine and I kept saying no. Finally she used a corrupt drug & alcohol testing company, Millennium Laboratories that has been fined 256 million dollars for giving out false test results for Medicare patients like me. The other company that she used at first was honest but she decided to believe the dishonest company so I quit going to her.

My wife had a procedure at the Pacific Sports and Spine Surgery Center on Beverly Street today and…read morethe staff & doctor were exceptional. The anesthesiologist was great. In particular, RN Michelle was wonderful and very knowledgeable. She helped calm our nerves before the procedure. Front office people were also very nice. But Michelle really stood out. Glad we met her. I'd recommend this place to anyone needing pain management experts.

I have never dealt with a billing department that is so screwed up…read more A year ago I had a procedure. Upon my return for a follow up, the doctor told me that the injection had been one in the wrong area and I would need to have it done in the correct place. The 1st one was so excrutiatingly painful. Dispite this mistake they still chose to bill my insurance company and myself. After numerous phone calls I found someone who I thought could help me and in last conversation she said that my bill balance was zero. Thought that this had been taken care of but 7 months later I get a phone call telling me that I owed almost $300. I asked for a bill which I received. Seems like there is an error once again. I called the number that I got the call from asking for Emily, she said that she never called me. As of now I have tried to contact the original person to help me, but had to leave a phone number. Help.......

Lisa does amazing work! This was my first acupuncture experience. I'd had a car accident and gone…read morethrough chiropractic care, strength training and Massage. All of those helped but I still had a knot of muscles in my neck and another behind my shoulders that just wouldn't release. A few months of acupuncture made all the difference. Thanks Lisa!! Linda

Let me begin by saying that the physicians, physician's assistant (PA) and nurses I've dealt with…read moreat OMG are incredibly professional. I have only good things to say about the aforementioned group of people. However OMG has hired on at least 2 medical assistants (MA) who lack in tact, professionalism and courtesy. At Southtowne I had personal medical information practically broadcasted across a waiting room for all other patients to hear. The same MA refused to follow up with a PA who worked in the same office which lead to me taking an incomplete series of tests, even after I persisted with the request several times. The NOW Clinic is employing an MA who thinks it's appropriate to leave tests results on voicemail in an ominous manner with absolutely no explanation of the results. I cannot even begin to describe the amount of undue stress this caused on my entire family. OMG would GREATLY benefit by raising it's highering standards for MAs and focusing on impriving efficacy with better training and oversight.

Would give zero stars if I could. Massive failure. First OMG randomly cancelled my biologics…read morechemotherapy, which endangers my life, but then they randomly dropped all of Dr Balsam's OHP patients without notice. When he retired they refused to reassign his patients and said "we aren't accepting NEW OHP patients", nvm the fact I've been with the practice for 20 years. The letter I received about his upcoming retirement said to call for further steps. I did and they said they can't tell me anything about further steps, can't reassign me to a new doctor, and I have to wait until he actually retires to see what happens. Fast forward a couple months and I call with a serious health concern and request to be seen, don't care by who ( in the past I've always just been scheduled with the crescent clinic), and was told "your doctor retired and we don't take Trillium so you're not our patient anymore, we can't see you." Incredibly unprofessional, disrespectful, and unethical behavior. Will be reporting to the Oregon medical board. OMG used to be a great clinic. Since Optum took over, they've become a dumpster fire. They also badly mishandled my Dad's treatment for years. They were giving him biologics chemotherapy for his condition as well, with zero oversight from any sort of doctor, and failed to have him overseen by a rheumatologist - the rheumatology clinic here failed me as well and is a total joke. He finally got his treatment handled through Slocum and is in much better shape now. He said he wasted years with OMG mismanaging his condition and unduly suffering due to their incompetence.

Big shout out to the whole staff at Oregon Neurosurgery! They were amazing, supportive and very…read morecaring. I was slow to regain movement in my legs after receiving a shot and they had to stay late to make sure I was able to make it home safe. They made sure to make it feel like they were there for me and not a burden! I really enjoyed laughing and talking with staff! Wanda Stone

Very happy dealing with these folks! Dr.Kikkino did a fantastic job for me. Excellent treatment.read more

My wife went to him when we first moved here in 2008. At 28, she was almost wheelchair bound and…read morehad several other doctors tell her nothing could be done to help her with her back pain that she had been living with for 10 years. One doctor even told her that her pain was mental and that she was a drug seeker. Dr. Hacker took one look at her x-rays and explained what was happening and that he could perform surgery in the next couple of weeks which would eliminate the pain so she had the work done. Today she is back to playing indoor soccer and running regularly. Still has some pain but nothing like what she had been living with. Another friend of ours went to him and she too had the same experience. Years of docs telling her there was nothing that could be done and then Doctor Hacker telling her that there was hope and then fixing the problem.

New to the Eugene area, I was on the hunt for a chiropractor practicing in an integrative setting…read morewith options in multiple therapeutic modalities. A search through my insurance company led to Dr. Michael McDonald and the Well Balanced Center. In the several months now during which I've pursued a regular treatment plan, I am very impressed with the knowledge and skills of Dr. McDonald. I feel like I'm in very good hands with my chiropractic care as well as benefiting from other professional treatments including acupuncture (Helen) & massage (Sam & Amber). A 5-star experience all around!