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    Pain GPS Clinic

    3.0 (8 reviews)
    Closed 9:00 am - 4:00 pm
    Updated a few days ago

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    Oregon Medical Group - What you'll receive at OMG

    Oregon Medical Group

    1.4(79 reviews)
    2.3 mi

    Let me begin by saying that the physicians, physician's assistant (PA) and nurses I've dealt with…read moreat OMG are incredibly professional. I have only good things to say about the aforementioned group of people. However OMG has hired on at least 2 medical assistants (MA) who lack in tact, professionalism and courtesy. At Southtowne I had personal medical information practically broadcasted across a waiting room for all other patients to hear. The same MA refused to follow up with a PA who worked in the same office which lead to me taking an incomplete series of tests, even after I persisted with the request several times. The NOW Clinic is employing an MA who thinks it's appropriate to leave tests results on voicemail in an ominous manner with absolutely no explanation of the results. I cannot even begin to describe the amount of undue stress this caused on my entire family. OMG would GREATLY benefit by raising it's highering standards for MAs and focusing on impriving efficacy with better training and oversight.

    Would give zero stars if I could. Massive failure. First OMG randomly cancelled my biologics…read morechemotherapy, which endangers my life, but then they randomly dropped all of Dr Balsam's OHP patients without notice. When he retired they refused to reassign his patients and said "we aren't accepting NEW OHP patients", nvm the fact I've been with the practice for 20 years. The letter I received about his upcoming retirement said to call for further steps. I did and they said they can't tell me anything about further steps, can't reassign me to a new doctor, and I have to wait until he actually retires to see what happens. Fast forward a couple months and I call with a serious health concern and request to be seen, don't care by who ( in the past I've always just been scheduled with the crescent clinic), and was told "your doctor retired and we don't take Trillium so you're not our patient anymore, we can't see you." Incredibly unprofessional, disrespectful, and unethical behavior. Will be reporting to the Oregon medical board. OMG used to be a great clinic. Since Optum took over, they've become a dumpster fire. They also badly mishandled my Dad's treatment for years. They were giving him biologics chemotherapy for his condition as well, with zero oversight from any sort of doctor, and failed to have him overseen by a rheumatologist - the rheumatology clinic here failed me as well and is a total joke. He finally got his treatment handled through Slocum and is in much better shape now. He said he wasted years with OMG mismanaging his condition and unduly suffering due to their incompetence.

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    Pain GPS Clinic - painmanagement - Updated May 2026

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