I came through here on my way to Las Vegas last week. One great thing about a smaller airport is no lines or wait times. We dropped mom off and parked the car. I love the decor, with the giant Oregon Ducks to celebrate Oregon and the location. It's so much fun to take pics with the ducks.
The TSA here is my least favorite part. They don't have the same technology here as other airports. I have only traveled through here and the Las Vegas airport in recent times, so I don't have much to compare it to. But wearing a padded bra, two shirts and a jacket, and my long hair in a bun earned me a lovely molestation adventure with them. To be fair, they were incredibly professional about the whole thing and showed me exactly where they couldn't see through on a monitor, as well as offering a private room to double check the sketchy areas they couldn't see through. The professionalism displayed was impressive and put me at ease in this. But going through in Las Vegas while wearing almost the exact same clothes, I had no problems. No alarm bells there, which I found interesting.
When coming back through from Las Vegas, I needed some help with mom in her wheelchair and the bags. I had an employee who was more than happy to help. She met us at the gate, had the wheelchair we brought with us, and pushed mom to the door with me. She couldn't go outside, which was fine. She took us to the door, and then mom was able to kind of wheel herself outside with a little help from me and I carried the bags. I then had to go find the car.
Finding the car was a whole story in itself. My brother is the one who parked the car, not me, and he didn't come back with us. So it was an adventure in itself to go and find the car. I had some help there too. A woman going through and taking inventory of cars tried to help me find the car. If I had known my license plate numbers, it could have been found much faster. However my brain was fried by this point, so I couldn't remember it. But she walked around with me and helped me find it. After this, I went to pay for parking and get out. I had my mother's handicap sign with us, which gave us a discount. However my chief complaint was the price for parking. It was still ridiculously expensive, being almost $50 for just three days. It was like $65 before the handicap discount. It kinda felt like my wallet was raped just by parking here. But for not being able to find the original parking ticket right away and the guy at the gate having to go through far more effort, they were incredibly helpful.
Going through here was relatively easy. I'm not a fan of the TSA screening or the price of parking. Past that, the customer service I was given was great while I was here. Both inside the airport as we were exiting the plane, and in the parking lot. I have no real complaints and it was nowhere near a bad experience.
Review 83 of 2017. read more