Eubanks Glass

Great service! They helped me pick out a great fireplace option for my living room, I could not…read moredecide which fireplace to choose with their great selection, the quality of the fireplace will last me forever and has great value. Everyone was kind and friendly

Don't bother. We bought a house with a fireplace brand that this company services. I called them…read morelast year to get the fireplace serviced. I wasn't on their current customer list, so no dice. I just called again today. I'm still not on their customer list, so once again, no dice. I asked about that. They're booked out for two months. Okay, so no appointment until January-ish. But no. They're "thinking" about opening their service calls to new customers when things slow down. April. Perhaps. No dice.

Mountain View Pool & Spa

3.8

(12 reviews)

I recently had an excellent experience with Mountain View Pool and Spa that I wanted to share…read more After dealing with a frustrating situation with another company, SpaMedix, whose tech failed to fix my hot tub heating issue and then completely ghosted me, I decided to try Mountain View Pool and Spa. From the moment I contacted them, they were prompt and professional. Their team quickly came out to diagnose the problem and identified the errors made by the previous tech. They efficiently corrected the issues, and now my hot tub is back to perfect working condition--nice and hot, just in time for some cozy winter soaking. I couldn't be happier with the service I received from Mountain View Pool and Spa, and I highly recommend them for any pool, spa, or hot tub needs. Their expertise and customer service truly set them apart!

Communication was poor, simple tasks not being done like pump covers and refilling chemicals,…read morebrushing pool, were not consistently done.

Olympic Hot Tub - Lacey

4.1

(24 reviews)

•$$

We had an outstanding experience working with Doug at Olympic Hot Tub in Lacey. He is incredibly…read moreknowledgeable, friendly, and has an excellent understanding of the products he sells. He took the time to answer all of our questions and helped us find the right hot tub for our needs without any pressure. What really sets Doug apart is his responsiveness. Even after our purchase, he has been extremely available whenever we've called with questions, providing prompt and helpful answers every time. If you're looking to purchase a hot tub, I highly recommend asking for Doug. His professionalism, product knowledge, and exceptional customer service made the entire experience easy and enjoyable.

If I could give more stars, I would!! Our experience was AMAZING!! The crew, especially Doug, was…read moreso kind, helpful, and welcoming. The place is super clean, private, and they have everything you need. Great vibe and great customer service. THANK YOU DOUG!! -Katie & Steve Lomnicki

Elliott Bay Sauna & Hot Tub

4.4

(97 reviews)

•$$

It's a nice place to relax and unwind. You have your own room so you can just soak your worries…read moreaway. When you enter the room you'll have your own Sauna, Jacuzzi, Shower, even a bed if you need a nap.

Have been several times and it is consistently a clean and welcoming space. Out of town visitors…read morethink it is cool to have a public/private space like this and wish they had one in their towns.

Gondeau Enterprises

4.8

(5 reviews)

Excellent hot tub repair. Chris (the owner) was on time, came prepared with needed part, advised me…read moreon hot tub care, worked quickly. He's been doing Hot Tub Repair for 30 years and really knows what he's doing.

Contacted the office to make a house call and fix a problem with the controls of my spa after…read morereplacing the motor after 10 years of service. Chris was able to come to Lacey within two days to service. He was on time and extremely knowledgeable and efficient on his service call. Chris has experience on many different manufactures of spas. Took only about 30 minutes to diagnose the problem and provide the fix. Chris also guarantees his work at no additional service call charge for 30 days. After contacting several independent hot tub service companies and getting no response I would highly recommend Gondeau Enterprises to anyone. Thanks Chris for a great job and excellent service. We're up and running again and enjoying our spa once again.

Olympia Fireplace & Spa

3.3

(32 reviews)

•$$$

We recently had a service call from Todd at Olympia Fireplace & Spa, and I wanted to recognize the…read moreoutstanding service we received. To be completely honest, our experience with the sales department was disappointing and did not meet our expectations. However, the service department has been exactly the opposite. Todd was professional, knowledgeable, courteous, and took the time to answer all of our questions. He arrived on time, thoroughly diagnosed the issue, explained what he was doing, and made sure everything was working properly before he left. It's refreshing to work with someone who clearly takes pride in doing the job right. While our purchasing experience left us with concerns, the exceptional service we've received afterward has restored much of our confidence in the company. Todd represents Olympia Fireplace & Spa extremely well, and the service department deserves recognition for the quality of customer care they provide. Thank you, Todd, for your professionalism and excellent work. We truly appreciate it.

We recently decided to trade out our old wood burning fireplace for a new gas model. If, you are…read moreconsidering something like that you should feel good about calling Olympic fireplace, From the moment I walkedinto their office I was being helped, From picking out a fireplace to running new gas line . I now know the ins and outs of gas fireplaces , These people also sell Swim spas, Thank you Maury Dixon

Olympic Hot Tub

3.0

(2 reviews)

Only good thing about Olympic Hot Tub is Marshall in Tacoma…read more Cracked panels on hot tub and missing parts upon a 3 week late delivery!! We have had terrible communication with Olympic Hot Tubs many departments etc. customers service, scheduling, the actual delivery company, a technician department, water scheduling department. They just blame the other department and pass us along. Initial 2 week shipping delay, with ZERO communication from Olympic we called frustrated. They said it would be here the following week, it was, with still terrible communication poor scheduling but it arrived BROKEN has a crack in the front panel and missing parts. We cant use it while we wait for them to bring the parts. Again they scheduled us for someone to come out and bring the parts. NO SHOW NO CALL. some department dropped the ball again! We are still looking at our empty broken hot tub. We are still struggling with Olympic Hot Tub's lack of concern and lack of communication.

Marshall from Olympic Hot Tub in Tacoma is the man you want. His buddy Tab Birdsell is also great…read more I want to start off by saying Marshall was super patient and answered all my questions. I was between jacuzzi and Hot Spring tubs and Marshall was great with making sure I got the best deal and quality tub for my needs. As a seasoned combat vet my body has some issues with it and he made it easy to decide what was going to take care of my body over the long haul. He got me a reasonable price and was able to sweeten it up with a cover lifter and took care of the delivery fee for me. I know this wasn't a typical sale, but I do appreciate the honesty, integrity, and patience Marshall showed me. I'm super stoked on the team that will be taking care of my tub in the future. Delivery was easy as it gets, they were a good team. I had some weird anomaly within the hot tub control panel at first based off previous model of the Hot Spring Relay, but the new 2025 model is slightly different and ended up being perfectly fine. I honestly found my experience to have been smooth, quick, and reliable. I look forward to owning and using my new Hot Spring Relay for the next 20-30 years. Thanks Marshall and I appreciate the Olympic Hot Tub Team.

The Pool Guy Plus

4.0

(18 reviews)

•$$$$

We have had the pool guys out to clean/repair our pond for the past 4 years. This last visit they…read morewere able to fix a problem that was costing us a lot of money on our water bill. The only that would have made this visit a 10/10 would have been a recommendation of what products to use in between visits so our pond stayed cleaner longer.

I needed help on my above ground pool. Jeremiah made my life so simple. He tested my water and the…read moremachine told us exactly what I needed. Pool life is good again. Just wished I would have asked sooner instead of trying to figure it out my self. Jeremiah was full of great help and ideas. Trust them, that's why they are the POOL GUYS. Jeanni

Aqua Spas and Pools

4.2

(36 reviews)

•$$

They cleaned and serviced my pool regularly and did a great job. Everything was explained simply,…read moreand I never had to remind them. Reliable service.

Consistency of pool cleaning staff is poor. New staff not trained properly. Treated my salt water…read morepool with chlorine chemicals to the point that it was irritating to the skin. This is just the latest example. I should have canceled them long ago....they also raised their prices 63%!!!! I recommend them to NO ONE!

Olympic Hot Tub Service Center

3.7

(33 reviews)

I'm really disappointed with how Olympic Hot Tub handled what should have been a straightforward…read morewarranty issue. I own an Olympic Flair hot tub, and recently about half of the lighting system stopped working. I scheduled a service visit expecting a typical warranty repair. The technician came out, did an initial inspection, and noted some trace evidence of mouse activity inside the cabinet. At that point, he stopped work and the issue was effectively denied as a warranty claim. Here's the problem with that. This isn't about "mice being present." This is about the fact that mice were able to get inside the sealed cabinet of the hot tub in the first place. A product like this, with internal electrical components, should be designed and installed in a way that reasonably prevents that kind of access. The spa has not been modified, moved, or subjected to anything outside of normal residential use. Instead of addressing that root issue, Olympic chose to treat it as customer-caused damage and declined to proceed with repair. That doesn't sit right with me. I've since escalated this because the real concern here is product integrity. If rodents can get into the internal components, that's a design or installation issue, not just "bad luck." To be fair, the technician was professional and easy to work with. The frustration is with how the situation was handled after that point. If you're considering buying from Olympic, I'd recommend asking very specific questions about how their tubs are sealed and how they handle situations like this under warranty. That part of the experience has been disappointing. I'm still hopeful they'll step up and make this right, but as it stands, this hasn't been a great experience.

We own a rental business, and when our spa stopped working, it directly impacted our business, we…read morehad to issue guest refunds every day it was down, so timely service was critical which we discussed with Olympic upfront. Olympic sent out a technician who correctly diagnosed the issue. Following this I called Olympic approximately 4-5 times requesting a quote and trying to schedule repairs. Each time, I was told an estimate would be sent within 24 hours which would never come. Unfortunately, it took two weeks just to receive a quote from the company despite multiple attempts on our end. Due to the ongoing delays and the financial impact, we ended up hiring another company that allowed us to order the needed part immediately and came out within two days to complete the repair. Overall, the customer service was quite lacking, and communication and follow up was extremely poor. Based on our experience, we would not use Olympic again

AMC Moving

4.7

(25 reviews)

Crew was good. I had 3 movers. They worked at a good pace. They were not very fast, but very…read morecareful with my things. Thank you!

I used this company a few years ago for a move and it went OK. The rate was good and they did a…read moredecent job although I asked their movers to mask because we are immune compromised and one of them removed her mask right in our faces while we were paying which I did not appreciate and was dangerous. This time the crew was 45 minutes late because they went to the wrong address during the first part of the move despite me being very clear, repeatedly, where to go. That was very inconvenient and my mom had to wait around in her car outside a storage unit while I kept having to message to ask what was going on and barely got a response. I received the final invoice and paid it immediately with a nice tip anyway. A couple days later I started getting a bunch of emails from the company saying that I hadn't paid. I sent them a screenshot of the $0 invoice balance and the transaction on my credit card. It had the name of the owner and a transaction ID and their ZIP Code. They continued to message me every few days saying we didn't get your payment, you must've sent it to the wrong place, they even sent me another invoice like they expected me to pay again. I kept telling them to check in on their side and that I didn't know what else to do. I provided ample screenshots showing that I paid and they kept blaming me and trying to bill me again. I finally filed a dispute with my credit card company which was painful because I'm disabled and making phone calls hurts me. I didn't know what else to do because this is not a small bill and the company wouldn't stop bothering me. Finally they made a call themselves and immediately sorted it out which they could've done in the first place and then they apologized to me and said yes you did pay right away it was an error on our end. This was a complete waste of time and completely unprofessional. It's not appropriate to harass a customer who paid, who has clear evidence of paying, instead of just doing your due diligence and trying to resolve the issue without making me feel doubted and blamed for days. I can't recommend this company and I'm very angry about the way I was treated. Harassed for something that wasn't my fault at all and that they could've resolved with one quick phone call on their end instead of bothering me when I had just moved and they know I'm disabled. Avoid this company.

Washington home revival llc

(5 reviews)

Assemble outdoor swing. I have already booked another appointment. Dalton is professional,…read morefriendly, reliable and reasonable. Book him while you can before his schedule is too full. Has a variety of skills and experience.. I have lots of projects for him.

I contacted 3 different handyman services to look at replacing subfloor and flooring from water…read moredamage. After meeting with Dalton at Washington Revival LLC, I knew immediately he was who I wanted. Dalton has a kind and generous nature. He is professional and great at communication! Dalton kept me updated throughout the process. The work was completed on time and on budget. He understood my financial restrictions and always kept that in mind. If you are looking for a handyman, look no further. I think you will be as impressed with Dalton and his work as I have been. Dalton, it has been a pleasure working with you! Thank you!!!

A Better Home Northwest

3.2

(9 reviews)

Started April now August roof never finished, In 3 months only heard from him when I attempted to…read morecontact him he responded hours later. His men worked when they felt like it. Trash and cigarettes everywhere. They worked 7 days to take 80% of shingles off. 1/4 to 1/3 of new shingles put on. I finally ran our of patience, fired him when he didnt show up as he promised. His employee showed up day after I fired them. He wasnt informed of being released. He will not refund me on work not done in timely manner.

It's been a week since we agreed on the job, and still nothing's started. But there's also been…read moredelay after delay with no clear communication. It's really frustrating.

Sparks Electric

4.8

We needed to replace the electrical box in our barn. Jeff was able to come give me a quote right…read moreaway. He sent someone out to do the work a few days later. Everything works perfectly and the price was fair. Will definitely use Sparks Electric again!

Prompt, polite & found my problem right away without breaking the bank. Would highly recommend…read morethem them to anyone needing an electrician. Thank you so much. My holiday lights are shining once again!

The Dreamer Landscaping

(2 reviews)

The Dreamer Landscaping did an amazing job! They were professional, reliable, and paid close…read moreattention to detail. The yard looks clean, fresh, and completely transformed. You can tell they really care about the quality of their work and making sure the customer is happy. Great communication, fair pricing, and the job was done the right way. I would definitely recommend The Dreamer Landscaping to anyone looking for landscaping, yard cleanup, or outdoor improvements.

Excellent company....service is always exactly what i request, and totally reliable. So happy with…read moreeverything they have done to make my lawn and yard areas look great. Totally recommend to anyone needing professional landscaping services for home or business.

Fabulous Touch Cleaning Services

This company cleaned the home of a family member who is currently in very poor health. The family…read morewas happy with the cleaning and definitely wanted them to come on a regular basis. They were quick to reply to any of my questions and had no problems working with the homeowner who is disabled. We are continuing their cleaning services and would definitely recommend them.

From the owner: Call us today and we’ll give you a free quote!!read more

A Neff Is Enough

Fixed our dishwasher which wasnt draining and corrected the sink plumbing that wasn't properly…read moreconnected. In and out under one hour very happy.

From the owner: "A Neff Is Enough LLC is a licensed general contractor serving Tenino, Thurston County, and Lewis…read moreCounty, WA. We specialize in home remodeling, kitchen and bathroom renovations, room additions, new home construction, and commercial construction. Our team manages permitted projects from planning through completion with documented job site coordination. Residential and commercial clients rely on us for remodels, additions, decks, and new builds across the South Puget Sound region. Licensed WA contractor. Free estimates at aneffisenough"

A Pleasant Handyman Service

Evaristo always does a wonderful job. He's very good at what he does and communicates to ensure…read morehe's hitting the mark on what we want.

From the owner: Hello, I’m Evaristo - professional handyman and owner of A Pleasant Handyman Service. Do want to…read moretake care of things around the house, but can’t do it yourself? Is your to-do list getting longer? Do you want peace of mind while someone is at your home, knowing that you can trust them and that they really care? I’m the man for the job, and I’m here to help you. I know what it’s like having someone there when you need them. Let’s make your home more pleasant!

GT Roofing

3.5

(8 reviews)

The original roofing on our 2006 house near the ocean was beaten up and on the verge of leaking…read more Roofs don't last very long out here due to the high winds and sideways rain. So, a few weeks ago a local handyman I know contacted GT for me and their estimator was out a week later. We negotiated a great deal, signed a contract that day and scheduled the work to be done whenever the wind and rain finally took a break. That day was today! The GT crew showed up at 8 AM and worked as a coordinated team of roofing ninjas. They tore off the old comp, replaced rotted plywood over the eves, laid down new laminated "paper", hand nailed the new much more attractive modern style composition roofing shingles, the old roof ridge vent, the boots around the plumbing vents, added flashing, and, naturally, they cleaned up every speck of debris from the tear-off. The last truck rolled away just before 1 PM, so in less than 5 hours they did an impressive job from start to finish. My husband and I couldn't be happier about the incredibly professional work GT Roofing did for us!

Two crews came out to replace both house and barn roofs. House got new skylights, vents and metal…read moreedging all the way around which had not been done right the last time. The 50' X 60' barn got the entire metal roof replaced because of excessive leaks and got new insulation as well. The crews were fast, efficient and cleaned up the whole area very well. The person that came out to estimate was very thorough and made the process painless and comfortable. If I could give more than 5 stars I would.

Safecover Roofing

4.6

(9 reviews)

These guys did a great job on our house. They were quick, and professional. Beautiful roof and…read moregreat guys! I highly recommend them for roofing needs.

Safecover Roofing provided us with exceptional service! Starting with the initial estimate to…read morecompleting the replacement of our cabin's roof, everything was completed efficiently, professionally, and with attention to quality work. Thank you, we are very happy with the results. Leigh Ann K.

Eubanks Glass - glassandmirrors - Updated August 2026

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Alpha Y La Omega Landscaping

4.4

(7 reviews)

Not sure what happened or what I did to alienate these people but they were very untrusting and…read moreconcerned that I would not pay their bill. I was treated like a deadbeat with a zero credit score. (It is actually over 800.) To begin, I was told the diagnosis would cost $199 but would be applied toward the bill if they did the job, which I intended to have them do. They guy came out, looked at my system for about 30 seconds, and told me I had a leaking irrigation valve (which was already obvious to me). He said the system was old and there were other valves ready to fail as well. We agreed that I should just replace them all. I asked for an estimate and he told me he would have one either by phone or email by the end of the day. There was no request for payment so I assumed we would just roll it into the bill for the job. Two days later, I called to ask about the estimate. A lady said they guy was too busy to write it up but she would email me one by the end of the day. Two days after that I sent an email asking about the estimate I still had not received. She said it would be around $1200. I said that I would accept that and to put me on the schedule and send a written version of the estimate. That is when they seemed to get defensive. They said I would need to pay them 50% of the estimate (which I still did not have in writing) before they would even put me on the schedule. After this, and the lack of a timely response earlier, I was getting a little leary of their business. I was willing to give them the benefit of the doubt, however this is not my first rodeo, I told her I would pay the 50% when they showed up to do the job. They did not reply at all after that except to send a bill for the estimate. Not only did they demand payment THAT DAY or face a 35% late fee, but they dated the bill FOUR DAYS prior! I'd had enough of this company by then. I drove a check for the "inspection" over to their "office" and hand delivered it. I would NEVER do business with people who treat customers like this. Good luck if you do. In the end, I think they just wanted a quick buck doing the "inspection" and never intended to do the work. Sad.

I highly recommend Alpha y la Omega landscaping. I hired…read moreAlpha y la omega to install our new lawn and they went over our expectations. great team, very easy to work with, excellent communication with the workers, very responsible and on time in completing the job. I am so happy with the excellent work they have done for us. thank you so much Alpha y la Omega.

Mr J's Remodeling

3.8

(10 reviews)

Are you looking for a reliable, professional handyman service? Mr. J's is the one to go with…read more Reasonably priced, but more than that-top notch service and a company full of integrity. Marcus was my tech on a kitchen sink install - that, like most projects turned into just that - a project. Marcus met the challenge head on, determined to meet the expectations. Always remaining friendly and personable, ensured I understood what was going on and what the fix was. Mike - the owner - even stopped by to check in... Speedy service, great price, and professionalism that is hard to come by these days. Get your competitive quotes-I did. But I'd bet you're going to choose Mr. J's. And no....I'm not being paid for this review!

If I could give zero stars I would. I had this guy do several things for me. One of the things was…read moreto replace the bathroom fan and light. My renter started having problems with it and I had another outfit come out to look at it. I was charged for a new unit and installation to find out it was just jerry rigged. He took advantage of me because I am a single older woman who just lost my son and I was vulnerable. Now I have to pay someone else to do the job right.

Bid Low Tree & Stump Service

4.1

(9 reviews)

Great Service, awesome clean-up, great price. Arrived on…read moretime, got the trees cut down, everything cleaned up. They will be the first ( and only ) ones I call next time.

Great communication, great service, very informative, great work and very pleasant to deal with. He…read morecommunicated with me right away. Showed uo sooner than I expected. Work was done very fast and results were great! I highly recommend his service!

Lemoine Roofing & Construction

Jonathon and his team are responsive, professional and trustworthy. We had a leak in the middle of…read morewinter. They came recommended by a friend and they came out quickly to tarp the roof until the materials for a new roof arrived. They were able to get us fixed up quickly and at a reasonable price. No one wants to have to replace a roof, but definitely give these guys a call if you need roof work. They also do roof cleaning, siding, windows and more.

We contacted LeMoine Roofing in December of 2022 to look at a leak we had on our porch of the house…read morewe just purchased in November. Jonathan came over and checked everything out, giving us the unfortunate update that we had a lot more issues than we actually knew. When he inspected our roof for a quote, he is the ONLY roofer who took pictures to explain to us what was going on up there. He is also the ONLY roofer who followed up with us after receiving the quote. We had a small legal battle due to our inspector being negligent which is why we didn't know about any of these roofing issues. We did some research on the products they were going to use and after everything we found out it was a clear choice for us on who to proceed with. We signed a contract with them in January and we just completed our roof and gutter installation before the end of March. There was a lot more damage than what we expected which made us even more grateful that we had Jonathan and his team working on our home. He communicated with us the entire time with daily updates on their progress. We are so grateful to LeMoine Roofing and would recommend them to anyone. We can't wait for more housing projects in the future and will absolutely be giving them a call.

Whitman's Roofing

4.5

(8 reviews)

we've hired Whitman to do two roofs for us and they have completed one. They did excellent work…read more Afterwards, the gutter-cleaning company said that the shingle overhang made it difficult to clean. I spoke with Whitman and they sent someone out to make the correction free of charge and then cleaned out the gutters to boot.

This is a terrific and responsible company to work with. They provided us a reasonable bid on a…read morevery complex job, and they executed it timely. But the best part was when a problem arose, Sometime later, they returned to the job and made it right. Terrific service.

LVG Painting

LVG did a great job on our interior doors and trim. They were professional, reliable and easy to…read morecommunicate with. Love supporting a local, family run business.

Venegas Construction

Cesar was fabulous to work with from start to finish. He installed a rather large paver patio in…read moreour back yard for us and did a beautiful job. He was easy to get ahold of, prompt, and he and his small crew worked their tails off in the days they were at our home working on this project. They started earlier than scheduled and ended earlier too! Plus, when we noticed that there needed to be a fix to something, he was back at our home within the week fixing it. I would highly recommend Venegas!

After searching for a company to help update our backyard patio, we were thrilled to have found…read moreVenegas Construction. From start to finish they were absolute professionals! They arrived when promised, left the job site at the end of each day spic and span, completed the project in the time promised and did it all with the best price! Carlos and Ceasar were a total pleasure to work with and we would hire them again and again!

Concrete Masters

3.9

(19 reviews)

Talk about amazing customer service, the results were better than I could have imagined and at an…read moreextremely fair price!! I had 3 estimates and they came in right in the middle, but they were the most communicative and responsive. I had a next day estimate and they completed the job about a week later! The entire project took 8 hours and those folks are HARD WORKERS!! The transformation of my driveway is incredible. They thoroughly prepared my driveway and patched about 100 cracks... they resurfaced the whole thing and they did a fantastic job! They cleaned up all of the cement remnants and packaging. They were friendly and very knowledgeable. I absolutely recommend them!!

After having two other contractors assess our site and either not respond with an estimate or have…read moreschedules booked out for weeks, I contacted Emmanuel at Concrete Masters. Emmanuel promptly came out to review the site, provided a detailed estimate, and managed to schedule the work in just a week later. His crew was fast, efficient, and incredibly hardworking. They demolished our existing stairs, poured new ones with a ramp to accommodate our indoor-outdoor minipigs, and created a beautiful walkway and driveway for our backyard all within a span of two days. Emmanuel and his team exceeded our expectations, and I highly recommend Concrete Masters for their outstanding service and professionalism.

NW ReVisionary