We recently decided to trade out our old wood burning fireplace for a new gas model. If, you are…read moreconsidering something like that you should feel good about calling Olympic fireplace, From the moment I walkedinto their office I was being helped, From picking out a fireplace to running new gas line . I now know the ins and outs of gas fireplaces , These people also sell Swim spas, Thank you Maury Dixon

Todd was great. He was here to install a fireplace blower at our new house. He cleaned up a little…read morebit of a mess that the contractor left too. He installed and adjusted the blower then put it all back together. He was really nice and really knew what he was doing. Gave me some advise on maintenance too. Highly recommend.

If you want the best tub then definitely buy from Olympic Hot Tubs in Lacey. Doug and John are two…read moresuper cool guys who know everything about their brand of hot tubs. Doug and John have gone out of their way to help me out when I have had questions. I have never gone into the showroom and felt pressure to buy, as a matter of fact they have told me I didn't need to buy certain products and explained why. Always a pleasure doing business with those guys. (((HIGHLY RECOMMENDED)))

Oh man! So much to say! Been a customer for a while now. Kim is amazing. She sold us our TX hot…read moretub and was with us the whole way from picking out the hot tub, delivery, install and keeping us stocked up on supplies to keep our Hot Tub going. Her customer service and expertise is so amazing I heard she got promoted to District Manager and I still see her around at the Lacey Location and she remembers me everytime. This evening when going to get some chemicals I met Doug! He's awesome and took care of me! He was able to answer all my questions! This is why I love shopping in person vs online shopping. Olympic hot tub generally cares about taking care of their customers! They have earned my business forever!! You will not be disappointed!

I recently had an excellent experience with Mountain View Pool and Spa that I wanted to share…read more After dealing with a frustrating situation with another company, SpaMedix, whose tech failed to fix my hot tub heating issue and then completely ghosted me, I decided to try Mountain View Pool and Spa. From the moment I contacted them, they were prompt and professional. Their team quickly came out to diagnose the problem and identified the errors made by the previous tech. They efficiently corrected the issues, and now my hot tub is back to perfect working condition--nice and hot, just in time for some cozy winter soaking. I couldn't be happier with the service I received from Mountain View Pool and Spa, and I highly recommend them for any pool, spa, or hot tub needs. Their expertise and customer service truly set them apart!

Communication was poor, simple tasks not being done like pump covers and refilling chemicals,…read morebrushing pool, were not consistently done.

Danny came out today from Spa Warehouse because I was losing water but could not see any. I wasn't…read moreconcerned because this business is amazing overall. Danny identified the problem ( My drain valve was not closed completely). He was professional kind and showed me everything he did. Thanks Danny! Another happy client

Danny came out to resolve issues with our new Caldera Utopia Geneva spa. He resolved them quickly,…read moreanswered all of my questions, and emailed me a video that answered another question.

This was the best massage I have had in years. Carlie Lubbesmeyer is a fantastic massage therapist…read morewith the great intuitive abilities to create a healing and relaxing session. From the time I walked into the building I felt welcomed into the relaxing vibe of the place. I highly recommend Oly Float

We booked our appointment for last night, but before we went, we got massages along with cupping. I…read morewas unaware that you could not float for 24 hours after a cupping treatment. Since it was our Anniversary, they allowed us to reschedule without paying the cancellation fee. That was amazing. We booked the forest room. The float itself was wonderful, but the shower after was lukewarm warm for maybe a minute and then just went straight to cold. If this was my first time, that would have deterred me from coming back, but the last time we were in the galaxy room, the shower was amazing (super hot and on top of that.. it was a steam shower). Im sure the forest room shower was just having a one off tonight. I would recommend the galaxy room. Just a tip, there is no mirror or comb in the room to touch up your hair and make up, so consider bringing one.

Great product and great customer service. We bought a new hot tub here a few months ago and…read moreeverything went smoothly and above our expectations. The owners are very nice and helpful.

Our hot tub was having electrical problems so the tech,(Mike), came to our house and quickly fixed…read morethe problem. He was very knowledgeable and was willing to go the extra distance to figure out the issue. Thanks Mike!

Absolute scam!! I made an appointment for a spa and pool cleaning and pool 101 for a Friday. I…read morereceived no text or email notification. So I even called to double check the time. Frank showed up on the wrong day....he then let himself into our pool house and got started without me on the property. He didn't seem to know how to work our older Penatair system. He struggled with the controls then told me the jacuzzi was broken and might need $6-7k of repairs. He said he heater was also possibly broken and that he would do research on the parts and text me a quote. K never heard back. Since what Frank told me was the opposite of our pool inspector before we bought the home, I decided to have a second opinion. Jacuzzi is working great and heater works. Everything Frank said was wrong. I later went to a local pool and spa store and mentioned my experience and was told he is known in the areanfor scamming people. DO NOT go with this guy!

LEFT ME WORSE OFF THAN I WAS. My pool heater had a small…read moregas leak and was red-tagged by the gas company, although it was actually still operational. My home warranty company had trouble finding a vendor over the Christmas/New Year's holiday but finally found this guy, and I'm sorry they did. Frank, the owner, came out reasonably quickly after I paid the $150 service call fee upfront. He indicated that a part would be required to replace the part that was leaking gas. Well, long story short. After many delays, ostensibly waiting for the part, someone (not Frank) came out and disassembled the heater but did not have the replacement part. Then I had to pay $600 upfront for the future part and service, which never came. After several phone discussions, a no-show service call, and a threat to sue, Frank promised to refund my money; I finally was able to recover $431.83 of the 594.58 I had paid him. After talking to him on the phone again, he promised to send the balance but never did. In the end, the gutted heater could not be repaired by anyone since the person who disassembled it took the parts with him and left me a gutted pool heater (see photo). It cost me $4000 plus dollars to replace the entire unit. Don't use this company. They are unreliable and not to be trusted. I would give them zero stars. FYI, I am NOT one of these folks who only give bad reviews. I am a trusted Yelp reviewer with four years of Yelp Elite Squad experience, and they don't award these badges easily. Take it from me and save yourself some trouble. If you DO need spa or pool repair, call Rain City Pools. (See my 5-star review) https://www.yelp.com/biz/rain-city-pools-everett Excelcior!

Great service! They helped me pick out a great fireplace option for my living room, I could not…read moredecide which fireplace to choose with their great selection, the quality of the fireplace will last me forever and has great value. Everyone was kind and friendly

Don't bother. We bought a house with a fireplace brand that this company services. I called them…read morelast year to get the fireplace serviced. I wasn't on their current customer list, so no dice. I just called again today. I'm still not on their customer list, so once again, no dice. I asked about that. They're booked out for two months. Okay, so no appointment until January-ish. But no. They're "thinking" about opening their service calls to new customers when things slow down. April. Perhaps. No dice.

I love this place! And I love the staff! Everyone is always friendly and eager to help u. Im a…read moreregular and constantly in for different projects... keep up the good work!

Rarely have I been in when they didn't have what I was looking for. I think the S. Aberdeen…read morelocation has a lot more, and they aren't too far from my work, but I prefer Monte. They are always friendly and can always find someone to help.