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    Gondeau Enterprises

    4.8 (5 reviews)
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    Olympic Hot Tub - Lacey

    Olympic Hot Tub - Lacey

    4.0(22 reviews)
    39.7 mi
    $$

    If you want the best tub then definitely buy from Olympic Hot Tubs in Lacey. Doug and John are two…read moresuper cool guys who know everything about their brand of hot tubs. Doug and John have gone out of their way to help me out when I have had questions. I have never gone into the showroom and felt pressure to buy, as a matter of fact they have told me I didn't need to buy certain products and explained why. Always a pleasure doing business with those guys. (((HIGHLY RECOMMENDED)))

    Oh man! So much to say! Been a customer for a while now. Kim is amazing. She sold us our TX hot…read moretub and was with us the whole way from picking out the hot tub, delivery, install and keeping us stocked up on supplies to keep our Hot Tub going. Her customer service and expertise is so amazing I heard she got promoted to District Manager and I still see her around at the Lacey Location and she remembers me everytime. This evening when going to get some chemicals I met Doug! He's awesome and took care of me! He was able to answer all my questions! This is why I love shopping in person vs online shopping. Olympic hot tub generally cares about taking care of their customers! They have earned my business forever!! You will not be disappointed!

    Photos
    Olympic Hot Tub - Lacey - 27 thousand dollars for a outdoor bathtub

    27 thousand dollars for a outdoor bathtub

    Olympic Hot Tub - Lacey - Exclusive SilkBalance natural water care for spas and hot tubs. Soft, smooth skin.No mixing or testing. Simple water care now!

    Exclusive SilkBalance natural water care for spas and hot tubs. Soft, smooth skin.No mixing or testing. Simple water care now!

    Olympic Hot Tub - Lacey - Ask about a Free Backyard Consultation. We'll help you find the perfect Hot Spring Spa and the best place to put it!

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    Ask about a Free Backyard Consultation. We'll help you find the perfect Hot Spring Spa and the best place to put it!

    Last Minute Spa Dude - Channeling our inner mad scientists with Last Minute Spa Dude!

    Last Minute Spa Dude

    2.7(12 reviews)
    28.3 mi

    Absolute scam!! I made an appointment for a spa and pool cleaning and pool 101 for a Friday. I…read morereceived no text or email notification. So I even called to double check the time. Frank showed up on the wrong day....he then let himself into our pool house and got started without me on the property. He didn't seem to know how to work our older Penatair system. He struggled with the controls then told me the jacuzzi was broken and might need $6-7k of repairs. He said he heater was also possibly broken and that he would do research on the parts and text me a quote. K never heard back. Since what Frank told me was the opposite of our pool inspector before we bought the home, I decided to have a second opinion. Jacuzzi is working great and heater works. Everything Frank said was wrong. I later went to a local pool and spa store and mentioned my experience and was told he is known in the areanfor scamming people. DO NOT go with this guy!

    LEFT ME WORSE OFF THAN I WAS. My pool heater had a small…read moregas leak and was red-tagged by the gas company, although it was actually still operational. My home warranty company had trouble finding a vendor over the Christmas/New Year's holiday but finally found this guy, and I'm sorry they did. Frank, the owner, came out reasonably quickly after I paid the $150 service call fee upfront. He indicated that a part would be required to replace the part that was leaking gas. Well, long story short. After many delays, ostensibly waiting for the part, someone (not Frank) came out and disassembled the heater but did not have the replacement part. Then I had to pay $600 upfront for the future part and service, which never came. After several phone discussions, a no-show service call, and a threat to sue, Frank promised to refund my money; I finally was able to recover $431.83 of the 594.58 I had paid him. After talking to him on the phone again, he promised to send the balance but never did. In the end, the gutted heater could not be repaired by anyone since the person who disassembled it took the parts with him and left me a gutted pool heater (see photo). It cost me $4000 plus dollars to replace the entire unit. Don't use this company. They are unreliable and not to be trusted. I would give them zero stars. FYI, I am NOT one of these folks who only give bad reviews. I am a trusted Yelp reviewer with four years of Yelp Elite Squad experience, and they don't award these badges easily. Take it from me and save yourself some trouble. If you DO need spa or pool repair, call Rain City Pools. (See my 5-star review) https://www.yelp.com/biz/rain-city-pools-everett Excelcior!

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    Last Minute Spa Dude - Bringing that PNW sparkle to your tub, one clean at a time!

    Bringing that PNW sparkle to your tub, one clean at a time!

    Last Minute Spa Dude
    Last Minute Spa Dude

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    Gondeau Enterprises - hottubandpool - Updated May 2026

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