Tried getting a motorcycle key cut for a low-production bike at the Ace & they couldn't figure it…read moreout. Dropped in here and was out within 5 minutes with two fresh cuts. Good service & good prices, I'll start here next time.

Locksmith storefronts are few and far between nowadays, so we were really happy to find Always Safe…read more& Lock in Olympia. They have many services, but we were looking for someone to make duplicate sets of keys for our RV (Southwind motorhome). We made a lot of calls only to get answering machines, mobile locksmiths, and kiosk machines. None of these helped, so we drove to Always and were able to get our duplicates made on the spot. The locksmith who waited on us was friendly, efficient and knowledgeable. He also warned us about some mobile locksmith bait-and-switch scams and how to avoid them (check their business license/permit). I highly recommend Always Safe & Lock if you need keys or other locksmith services.

came and figured out what was wrong with my French door and part will be back to finish good job…read morenice guy James.

Ryan came by to change my locks, and additional padlocks with the same combination. He had…read moreeverything he needed in his van, and did a great job, right on the spot, no waiting around. I received the bill a few days later, I called and paid over the phone. The whole thing was very easy for me.

Awful communication, very, very slow and vague response...although great field techs (reason for…read morethe second star). They may be great at helping you if you're locked out, but if you need anything else, I'd use a different company. I've been trying to replace our lockset for the door of our condo since July. Called this company and they sent someone out to look. The tech said it's an interconnected lockset so they needed to check if they had to order it. A week goes by - no communication on if they had it, so I contacted them. They said they were checking their stock (for a week). Another 10 days go by and nothing from them, so I contact them again. They say they need to order it and it'll be about 6 weeks. So over 2 weeks of no communication...and seems no action on their part. September 2 they finally come to install the lockset. The manufacturer sent the wrong parts so could not install. They tell me they'll check to see when they can get what we need. So that same day I sent a detailed message with what we needed and we need to just get this done...since I had no idea if the office knew what was going on and/or if they were doing anything. No response until 8 days later..."We are expecting to get the parts next week and will contact you as soon as we get the parts." Over two months wasted and had to chase these guys to get ANY information from them. I ended up ordering the parts needed myself and have a different company (which is responsive) lined up to install.

We had an emergency in the middle of a snowstorm and they came out to get the problem resolved…read morequickly. They told us the pricing structure in advance and stuck to it. Totally reliable

First off, Arrow Lock Service and Bellingham Lock and Safe are one and the same, just different…read moredepartments. I carted a door into the establishment because a key would not fit in the outside of the deadbolt, but would in the inside. It was easier to take the door in than to remove the lock. The manager waited on me. He worked on the lock for almost an hour. He explained that somebody had tried to use a master key and screwed things up inside. At the end, he sent me on my way, a very satisfied customer, with an extra key and having paid a bill about half of what I thought it would be. I will return.

I recently needed a skilled locksmith to get me into three safes in one residence. As a former…read morelocksmith myself I knew it was going to be a difficult job, requiring real skills. Jaron Sutton diligently worked through the day and got them all opened and changed the combinations for me. He was very professional and I recommend him highly to anybody who needs a skilled crafstman.

Had a key get stuck in a door. Called Ballard Lock & Key around noon and they had one of their…read morepeople come out by 2:30. Got the key removed easily.. said it was cracked plus the lock itself was in dire need of lubricant. Did that and we now have a working lock again! Service wasn't cheap, but it was done quickly and well, and that's what counts. Would have been good to know of the substantial discount if paying in cash, but I will keep that in mind for next time.

Bob saved me after I was locked out for hours. A wonderful local company with real humans. Super…read morefast and efficient. He went out of his way to help me!

Answered me right away- when out to diagnose the problem and set up a plan to fix the locks- thanks…read moreJohnny.

Worst customer service ever. The guy is a major jerk and has no shame in showing it. Just go look…read moreat Google reviews and see my review there and then his comment to it and he just keeps backing up what I'm trying to say. The guy who actually showed up to unlock my door was very pleasant and helpful though, it's a shame they have to work under such an ass-hat!

Burdicks is the only place around that I recommend for locks, keys or security. They're always…read morehelpful, even when they know it's not going to result in a sale. I've been frequenting this place for years ands have never gotten a bad key or lock from them I recommend.

Was recommended to come here and long story short save your time coming here!! The second you walk…read morethrough the door it is tense and the owner/employees clearly do not want to help you and pull out any excuse they can to not help you. They also wanted to charge me nearly $400 for a key fix/replacement!!

I went in to cut a spare for my Indiana Scout on a custom key and Mr. Cook was amazing. Saw there…read morewas an issue with my key and quickly pivoted to rectify the cut. Not only he is experienced he is kind. I would def. Go back and recommend you do as well.

Paul came to unlock and rekey my door during my emergency in Bremerton. He showed up in 10 minutes…read moreand was courteous during the service call. I appreciated that he was upfront about the pricing. Thanks Paul!