Rude service. They comment on my piercings, and from the looks of it the store could be a bit more…read moretidy... just go to ikea' for rugs, they have much more patterns.

Great selection! Huge inventory. Staff is very knowledgeable and customer friendly. I would…read moredefinitely recommend this store to family and friends.

If you are in the market for furniture and considering another store, do yourself a favor stop…read morelooking now. The customer service and quality here can't really be beat in my opinion. They are on parr with much more expensive retailers and would venture to say they exceed them without the diminishing returns. We have purchased from plenty of other big box stores in the past and Arhuas blew them away. The entire process and staff have been awesome apart from having to wait a while to receive our furniture but was very standard during the pandemic. We recently had an issue with our protection plan not initially being applied correctly and the team at Baybrook went above and beyond to rectify the issue immediately. Both the regional manager Christopher Mendyka and store manager Sutton Lindsey were super stars in making it right. They went outside of a normal response of deflecting the issue on the customer and offered solutions which is a rarity in today's world when it comes to customer service. I whole heartedly recommend shopping here without hesitation and want to say thanks to that entire team.

Kim S has been always been an excellent resource. Very…read morepersonable, friendly and knowledgeable in design. The flexibility of being able to handle purchases remotely and seamlessly gives her an upper hand with guidance all the way through purchasing, handling and aftercare. Arhaus ALWAYS has a great selection, with great quality all around! Has been my fav go to store for over 5 years and counting.

I find this place very a-Musee-ing…read more This is far too expensive for me for carpet cleaning, because I'm more into just don't make it look bad, rather than make it look perfect. This place is supposed to make it look perfect and charges you accordingly, but doesn't do as good of a job as some of the other places that tend to charge this much. Maybe because it's fancy rates in a bad area, but the service isn't that great, however I do know some happy customers that swear by coming here. But personally I won't be using them.

Needed a new rug for my home. Came across this place after not finding a good quality rug at the…read moretypical home goods and Tjmaxx. Azim has an extensive selection of Persian rugs and contemporary rugs. He was very knowledgeable about the rugs and their origin. The quality of the rugs makes it worth the price. This handmade rug will last a lifetime.

While my car was getting serviced, I decided to walk over to the store instead of us sitting in the…read moredealership being bored. So glad we did. The staff was simply amazing and very kind. The store was clean and very well stocked. We even got some great items on sale.

I haven't been to a World Market in years... stopped in today to check it out…read more I always loved seeing the exotic and unique foods from around the world. Prices are a bit on the high side but understandable since they have to import these exotic things from around the world. Left empty handed because I wasn't going to spend $6 on a piece of candy my kids would gobble up in one bite. Lots of fun home items. Reminds me of an expensive HomeGoods. No interaction with employees.

We were in the market recently for nice sturdy recliners. We found them at AFW. The service is…read moreoutstanding and the furniture ranges from affordable budget pieces to nice Italian leather pieces. Something for everyone at great prices!

***Delivery Crew Danger***…read more I have achieved a new level of anger this evening, at the ineffective and lazy delivery men of AFW. On top of them throwing my couches, damaging my walls, being insanely rude to my wife, cursing, intimidating my wife about having to take pieces of our couch up a flight of stairs, and complaining the whole time they were here, I have now discovered that the American Furniture Warehouse delivery men helped me achieve a new level of CUSTOMER DISSATISFACTION, by not even actually assembling the couch! Please tell me what was the purpose of the delivery?! What the actual fudge is the delivery fee for?! I only discovered this after I heard squeaking and grinding as we tried to recline and sit. And when I pulled on the top of the seats they all came apart. I have no idea if there is damage now and I cant begin to express my anger enough. This is the 2nd time AFW has failed massively. I realized as i came here to leave this review they botched our delivery for my daughter's bedroom set 4 & 1/2 years ago. I had forgotten that, and inadvertently i have given them another chance. Its good to see they consistently fail. My mistake. Smh.

It's beginning to look a lot like...Halloween! Loving the spooky selection!…read more Honestly, if I wasn't such a nomad and had my own house, I'd have a ridiculously obnoxious decorated yard - like cringe, neighbor complaint level obnoxious. I also somehow found myself in the lamp backrooms - never seen so many in my entire life!

I'm probably bias because I need a color that's hard af to find in stores year round unless I want…read moremy house to look like a year-round halloween cavern. But the only orange I saw was "autumn- shade," burnt, coral or with hints of pumpkins/ bats. Def not what I need. Also it gives off "overpriced amazon" vibes. I mean if you don't trust online shopping, I could see this being a decent store but them again I don't mind online shopping. So this place is a bit too much for my needs. I can't speak for service I didn't check out. I didn't see anything worth buying. I basically came to kill thumb while me child was at a party next door. They have plenty of seasonal stuff. That may be the only reason I'd stop by if other places are sold out.

Big box construction stores may offer 'low prices' - but they seriously lack in customer service…read more Tim at Rugmasters gives you both! Tim has been selling flooring in the Seabrook area for over 30 years. Before him, his dad was selling flooring. they're a floorfam. The place is not the flashiest or even most organized showroom, but Tim will hook you up. If you bring a sample/quote from any big box store he will work his behind off to match carpet type and price - and you can get your flooring FAST. Tim calls the carpet/flooring mills while you're sitting there, to find out when he can get the carpet you want. Tim actually had installed flooring in our house before the big box store even returned my call for a quote! It was hilarious when we told them we had already installed carpet, and they couldn't believe we could do that anywhere in less than 10 days. Tim CAN!

Best tile layers around, especially for the difficult laying of rectified tile. Used them in 2007…read moreand now in 2022. Would definitely use again, but we have no more rooms to do, haha!

I've been putting off getting my rugs cleaned because they're both very large. I went inside and…read morespoke with Paradise and I had two gentlemen help me get my rugs out of my car. I was concerned about the smaller one because it also needed some repairs and it was a sentimental rug given to me by my father and I didn't want anything to happen to it. Paradise was very kind and reassured me that their rug-repairing ladies have many years of experience. The whole process was very quick and I was out the door and on my way in no time. About a week or so after, I got a call that my rugs were ready. There's a very nice seating area with water and some cookies where you can sit and relax while they get your rug from the back. Everything in the store is very neat and clean and the staff are very friendly. I'm glad I worried for nothing because my smaller rug was seamlessly repaired and both look brand new! Whatever machine they have works amazingly! If you have rugs and don't know where to go - look no further. I couldn't recommend this place more!

They did an okay job. Left a stain where the fringe was attached. This was a hand tufted rug. I…read more don't know if I would trust them with a hand woven silk or wool rug. I received a message from saying I wasn't a customer. I repeat I was definitely a customer. I did not save the receipt. They left a stain where the fringe was attached to the back. They stated that they dhow the rug to the customer. I fid look at the rug at the store but didn't notice it until I got home and unrolled the rug. Based on the tone of their response to me, I won't buy a rug from them either.