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    Ethan Allen

    2.7 (56 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 2 weeks ago

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    The delivery men aren't all that good at moving the furniture in without scratching your doors and walls, but that isn't the worst of it. I ordered a sofa in velvet and when it came it was obvious the material had been cut too generously for the pattern. Thus, both corners in the front of the sofa had wrinkles and puckers where the seam met the sofa skirt. I was unhappy, they sent out someone to steam out the wrinkles. But of course the wrinkles didn't come out... because the flaw was in sewing too much material into the pattern! My problem, not theirs. They said that was the "relaxed" nature of the style. (Hmmmm..... why didn't the sofa look like that on the showroom floor then?) DON'T waste your money. Go to Room and Board, or Crate and Barrel, or Restoration Hardward (RH.) Ethan Allen give their customers the luck of the draw.

    J R.

    We moved and were in need of living room furniture. I stopped by the store to get a sense of how their merchandise and service compared to Fedde's - after just having purchased a piece for our den there. I hit the jackpot! I met a wonderful designer named Patty. She listened to my ideas, came and looked at my home and my favorite pieces - and then put together a variety of fabrics and layouts for us to review. She got me! The process was fun (and painless) - and I happened to hit an amazing sale. Since then, we have kept in touch and she's helped me with questions and other needs. While I still have a couple of items to receive - the shipping team has communicated exceedingly well and has met my delivery requests without a hitch. Not one complaint!

    New Custom Drapes ! They hang Way too long

    Mi wife and I have been purchasing furniture and custom drapes from Ethan Allen for over 30 years and have been happy with most of the items! However we just received our new sofa with custom pillows and drapes including a wool area rug for our family room and we are not happy at ALL ! To start the pillows! The colors don't go well with our new couch or drapes and for the cost they lack the quality and workmanship Ethan Allen is known for ! So today we got our new drapes installed and when I got home I was so disappointed with the color and design! When we first met with Greg we comment on the fact that our old drapes purchased from Ethan Allen were poorly designed and they should have been installed much higher to let more light in. And he promised our new drapes will be designed to the top of the ceiling ! The new drapes are the same lay out as our old ones and what's even more disturbing is how much longer ! so there's less light into the room then before ( one of main complaints with our previous drapes ) Tomorrow I will be calling Greg and also the store a manager and request a full refund! Not A Happy Customer !! Frank Cruz in

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    Page 2 of 2

    Ask the Community - Ethan Allen

    Like to buy a recliner and do not see any do you selll any please.....: Miller.?

    Yes, Ethan Allen sells fantastic recliners! I own 3!

    View All 2 Questions

    Review Highlights - Ethan Allen

    The receptionist called a designer by the name of Sheryl Johnson to assist me.

    Mentioned in 3 reviews

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    One Cup Studio

    One Cup Studio

    5.0
    (9 reviews)
    1.5 mi

    One Cup Studio (est 2024) is a cute new ceramic shop and pottery studio in Sierra Madre. It is…read moreowned and operated by the talented Mr. Yau. This store sells a wide variety of ceramics such as mugs, cups, vases, chopstick holders, spoons, bowls, and tiny animals. Its interior design and layout were chick and spacious. Similarly, its atmosphere was very relaxing and inviting. All ceramic displays elicits colorful creativity and skills. Yau, originally from HK, has an extensive background and experience in artistic ceramics and glass. Given my genuine curiosity and interest in pottery, I asked him questions on his beautiful ceramic work. Staff was affable, knowledgeable and professional. Prices seem fair but depends on the design. Finding parking was easy as an apple pie. Overall, I enjoyed ogling at the hundreds of ceramics on display and will definitely come back. I highly recommend you visit.

    What a gorgeous experience!! If I could give many more stars, I would. One Cup Studio is a perfect…read morelittle haven tucked away in Sierra Madre filled with some of the most beautiful pieces - hand crafted with so much skill and absolute care, Yau's big heart shines in every cup. Having seen his work just walking by, and small run-ins with his work at fairs and local restaurants, I decided to approach him with a near-impossible request -- I am the youngest of 8, and my father passed away in 2021. He drank coffee from the same mug every morning for over 40 years, but only one of us was able to take home that piece of him. It was a unique style, as all pottery is, so I've been sitting on this project for a few years. Yao was not only up to the challenge, but we discussed timeline (not important; I said they'd be ready when they're ready as long as it's by Christmas) and agreed that he would give it a try! Several weeks later, he let me know that he was still working but had finally nailed the unique shape. Several weeks later then, he let me know that he has finished them, but would like to keep trying because the unique (40+ year old glaze) was difficult to replicate and he'd like to try again. Three batches of eight later, Yao produced some of the most beautiful mugs I could have imagined. My family is so grateful, and I can say with full confidence that I will recommend One Cup Studio as long as Sierra Madre is lucky enough to have such a wonderful shop!! We've got a few of his original pieces in our home; his bud vases are precious and his bowls and tea cups are so pretty - but I will be forever grateful for the best Christmas gift I've ever pulled off - and I couldn't have done it without Yao's care and mastery!!!

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    Guess who is inside this bag? ;D
    Guess who is inside this bag? ;D
    Turtle.
    Turtle.
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    Floor & Decor

    Floor & Decor

    4.6
    (541 reviews)
    1.6 mi
    $$

    I want to specifically recognize Oscar and the store manager, Seaan, at Floor & Decor. As a…read moreconstruction and design professional, I had to source materials and design several bathrooms -- selecting tile, coordinating ground colors, finishes, and all the necessary materials. Oscar truly went above and beyond. He was patient, knowledgeable, and incredibly helpful throughout the entire process. He took the time to help me choose everything I needed and made sure the materials coordinated perfectly. His customer service and attention to detail made a big difference. We did experience a hiccup with one of the cashiers, which caused a significant inconvenience. However, Seaan stepped in immediately, handled the situation professionally, and provided the appropriate credits. He took care of business exactly the way a strong manager should -- fair, solution-oriented, and respectful. Because of how they handled everything, I will absolutely continue giving them our business. Great customer service and true professionalism go a long way. Highly recommend this team!

    Absolutely the worst customer service I have ever experienced…read more Before I paid, the salesperson specifically warned me that tiles from different production batches would have different colors. Because of that, I made it crystal clear that I wanted ALL of my tiles from the SAME batch. I was promised that would not be a problem. After my contractor finished installing and cleaning the floor, we immediately noticed an obvious color difference across the floor. At first glance it may not be obvious, but once you see it, you can't unsee it. A brand-new floor should NEVER look like this. I checked every box myself and discovered that about two-thirds of my order was Batch 1M21, while the rest was Batch 1M35. The store literally mixed two different batches together after promising they wouldn't. The most outrageous part? The correct batch (1M35) is NOT out of stock. They still have more than 140 pieces available. They simply gave me the wrong batch. When I went back to the store expecting them to fix THEIR mistake, the manager refused to take any responsibility. Instead, he told me I had to: * Buy replacement tiles again with only a 20% discount * Pay the transfer fee * Pay the shipping costs * Pay any other related expenses * Contact corporate myself Are you serious? If you truly believe your store did nothing wrong, why offer me a 20% discount in the first place? That tells me you know a mistake was made--you just don't want to take responsibility for it. I paid for matching tiles because your employee promised matching tiles. Your store mixed the batches, not me. Yet somehow I'm expected to pay thousands more to fix YOUR mistake? That is beyond unacceptable. Now I'm left with a brand-new floor that has visible color variation throughout my home because of the store's negligence. Replacing it would mean tearing out a newly installed floor, buying new materials, and paying labor all over again--simply because the store failed to provide what they promised. I would never recommend buying tile from this store. If they make a mistake, don't expect them to stand behind their product or take responsibility. Save yourself the stress, time, and money, and shop somewhere else.

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    Vanities in different  configurations.
    Vanities in different configurations.
    Oscar was the best! So helpful, courteous and knowledgeable. Ask for him when you come to do your shopping!
    Oscar was the best! So helpful, courteous and knowledgeable. Ask for him when you come to do your shopping!
    Best customer service

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    Best customer service
    Leonora Moss

    Leonora Moss

    4.5
    (65 reviews)
    1.5 mi
    $$

    Leonora Moss is a cute floral design studio and gift boutique and family-owned and operated custom…read morein the quaint village of Sierra Madre, California. They have a wide selection of flowers and souvenir gifts. Staff were affable and professional. Prices seem pricey but match the quality. Interior design and layout were well conceived. Atmosphere was relaxing; store's ambiance was great. Overall, this is a lovely store and enjoyed my visit. I recommend y'all check them out.

    We used Leonora Moss's services for our wedding after visiting them at a wedding "open house,"…read moresince she has a very distinct floral style that I appreciate, and I definitely made the right choice. Leonora have THE artistic eye for the most beautiful fall foliage. I would say that the florals were the highlight of my wedding, and I still smile looking through photos of all the beautiful flowers from my special day. While I am not well-versed in flowers and plants, Lorie still knew exactly what we wanted each meeting and was able to bring the appropriate vase and plant/flower examples. I think after the second meeting, I decided to "trust the artist and trust the process" and let her exercise her vision within our budget - she definitely delivered above and beyond! When I saw my bouquet and florals, I literally gasped in joy because I loved them so much! While the actual wedding day was a whirlwind, I vividly recalled I would look at the floral details throughout the day and it would bring a smile to my face. I wished I could take alllll the flowers, arrangements, and centerpieces home at the end of the event because I loved them so much. I would highly recommend her services for your events. Stop by the charming shop in Sierra Madre and see for yourself!

    Photos
    Photo by @sergeygreen
    Photo by @sergeygreen
    Photos by @sergeygreen
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    Frosty w friends.

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    Ethan Allen - furniture - Updated August 2026

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