Joe came over to get deposit and contract approval for my Chimney …read more Very thorough and considerate of my budget and concerns. He answered my questions and can't wait to see my Chimney repairs and cap completed. Thanks Joe

Quick, easy to work with, and communicated details very well! Highly recommend! .read more

They came out to repair our has fireplace. In less than 1 month, the fireplace stopped working…read more They came out again to fix the problem. They then CHARGED me a 2nd time, although not a word was said about a charge when I called. I wrote a bad review explaining the situation. Someone from the company then called me, accused me of lying, and started yelling. I hung up. Fireplace is AGAIN NOT WORKING. TERRIBLE company. TERRIBLE customer service. I don't want ANYTHING to do with them.​ I would NEVER recommend their services to ANYONE. STEER CLEAR OF THEM. WORST EXPERIENCE WITH A COMPANY EVER.

My interaction started off great with scheduling my appointment and eventually my initial…read moreinspection. The gentleman who came out was very responsive, nice to talk to, and cleaned up his mess. I was told I would be needing a drone inspection of the chimney though as it was not easily accessible. I then was given a time when someone would stop by and inspect my chimney via drone. The time came and went and there was no contact from CCS. I then reached out again and was told everything looked fine and there were no issues. I asked if there were any pictures of the chimney they could share. I was told no they didn't take any. I then went back and looked on my outdoor camera and noticed that the truck arrived at my house at the day in question but no one ever left the truck. No drone ever exited the truck. Nothing was actually done and 5 mins after the truck arrived, the truck left. I then pointed this out to the owner/operator and all communication stopped. I would stay away from this company before investing thousands of dollars with them as you obviously cannot trust what they say. Beware.

Highly recommend! They were responsive, quick, informative, friendly, and affordable!…read more We had our chimney swept and inspected.

Worst company I've ever ever experienced canceled on me when I called to ask why he started…read morescreaming and cussing me out call me an MF he was like a madman he had put an insert in many years ago when he put it in it was broke to begin with don't know why I called him back to clean the chimney.

(Update for June 2024) We've had Cinci Sweeps out for some…read moreadditional work and all the feedback I gave in the original review still holds. Robert did a great job filling cracks and building the parge (protective layer inside the fireplace) while both Russ and Robert completed outside work, replacing the crown, improving the flues and flue caps. As always, communication is top-notch and I would not hesitate to recommend Cinci Sweeps to anyone for inspections, cleaning and reconstruction. (Original review for November 2020): I would echo the other five-star reviews. I cannot say enough nice things. - Russ is a great communicator, taking the time to explain everything - The work is top-notch; our crown looks like new and the craftsmanship was fantastic - They called ahead, arrived on time (with shoes covered and wearing masks) and cleaned up everything when done - You can tell that they absolutely want to do the right thing and make the customer happy - I've already referred them to friends and family In short, Cinci Sweeps is one of the most professional and friendly companies with whom I've had the pleasure of working. I will definitely continue to use them in the future. A++

We had them come out to do an inspection and sweep ahead of the winter. Russell took the time to…read moreexplain the type of fireplace/chimney we had and how to maintain it. He was honest and let us know we could get by without a sweep this year if we didn't want to do it now. I had them do it anyways as we purchased the house and I wanted to start off fresh. Great price and excellent communication/customer service.

Actually, I cannot give one star since this company did not show up. I had a one hour appointment…read morewindow In the afternoon and waited an additional 30 minutes to make a call to inquire about the appointment. Person who answered the phone could not tell us why they didn't show up other than a computer glitch and could not help us since she did not have sufficient knowledge to use computers. Not good business especially when you leave work three hours early for a no show.

From the owner: Chimney cleaning, chimney repair, Chimney sweep, chimney careread more

Top notch company we wouldn't use anyone else, excellent customer service, sales and installation…read moreteam! Keep up the good work we will keep referring you!

Had Austin as my sweep, he was knowledgeable, friendly. He cleaned up, was respectful of my home…read more Have used this service before. I recommend

JD's Chimney Solutions installed a log igniter in our fireplace and helped us convert it from gas…read moreto wood-burning. They were easy to get in touch with, quick to return calls and offered a very fair price! Very friendly and did a great job!

I needed a chimney cap installed. One of the companies that advertises in the monthly magazine…read morelooked at my chimney and said that it needed $1,300 in repairs. JD looked at it, showed me photos and said that there was nothing wrong with it. He installed a stainless steel cap for $150. It's great to find a honest company.

Easy to work with and the gas fireplace is awesome. The installation was scheduled and the…read moreinstallers arrived on time as scheduled which included coaxial chimney inserts. Everything that was measured fit perfectly.

Chimney care always takes great care of us! They do a very good job and we always highly recommend…read morethem.