Jason went above and beyond to repair our fireplace. He is knowledgeable and explained everything…read moreclearly. He was efficient, clean, and fair. I will definitely hire him again.

Jason was so easy to work with. His response to my request was within an hour. He was very flexible…read morewith my schedule, especially when I had to cancel on him twice due to being sick. He's very thorough and got to work right away. He explained the problem areas he discovered after doing my chimney sweep. He made it easy to understand and followed up the explanation with photos and/or videos. He's very serious about making sure you're safe using your fireplace. I'll definitely be using him for the much needed repairs in the near future.

Karl Mattes did an excellent job with our chimney sweep. Not only was the tech that came out…read morepunctual and professional but he was incredibly helpful. This winter was my first time lighting a fireplace in our townhome as we wanted to surprise the kids on Christmas Eve. The tech not only did the sweep, but he thoroughly explained everything what I needed and the process to start the fire such as purchasing kindling, when to open the chute, etc... I took down all of his notes and we pulled it off without a hitch (and no unwanted smoke). It's rare these days to find employees who take pride in their work so I highly recommend Karl Mattes for your chimney sweep.

We have used Karl Mattes chimney service for several years for our chimney cleaning. We've always…read morebeen very pleased with their service. Everyone is always so friendly, from the lady who answers the phone and makes the appointment to the service techs who come out to our home. They always arrive within the time window they give when making the appointment. Usually, it's on the earlier end of the time frame given. Today was no different. Right on time and right to work. They wear shoe covers to protect the floor and carpets from dirt. They lay down cloth tarps at the entrance of the home and around the fireplace to keep everything clean. The techs are always super friendly, polite and informative. They do a fantastic job! We'll always used this company for our chimney cleaning. I definitely would recommend them.

Chris is very professional and timely. Did a Great job and suggested things that saved us a lot of…read moremoney. Quality work! Would highly recommend! Jeff P.

Great service. All seasons came out for a routine cleaning and took buckets of soot from our…read morechimney. They also pointed out areas to repair in the fireplace and offered reasonable prices for the repairs. They showed photos of the chimney and gave a thorough report. Way above and beyond any service that preceded them. Great cleaning , good value, timely, and strong on customer service. When they left I had peace of mind that I can use my fireplace safely. I will definitely be using All Seasons moving forward.

(Update for June 2024) We've had Cinci Sweeps out for some…read moreadditional work and all the feedback I gave in the original review still holds. Robert did a great job filling cracks and building the parge (protective layer inside the fireplace) while both Russ and Robert completed outside work, replacing the crown, improving the flues and flue caps. As always, communication is top-notch and I would not hesitate to recommend Cinci Sweeps to anyone for inspections, cleaning and reconstruction. (Original review for November 2020): I would echo the other five-star reviews. I cannot say enough nice things. - Russ is a great communicator, taking the time to explain everything - The work is top-notch; our crown looks like new and the craftsmanship was fantastic - They called ahead, arrived on time (with shoes covered and wearing masks) and cleaned up everything when done - You can tell that they absolutely want to do the right thing and make the customer happy - I've already referred them to friends and family In short, Cinci Sweeps is one of the most professional and friendly companies with whom I've had the pleasure of working. I will definitely continue to use them in the future. A++

We had them come out to do an inspection and sweep ahead of the winter. Russell took the time to…read moreexplain the type of fireplace/chimney we had and how to maintain it. He was honest and let us know we could get by without a sweep this year if we didn't want to do it now. I had them do it anyways as we purchased the house and I wanted to start off fresh. Great price and excellent communication/customer service.

They came out to repair our has fireplace. In less than 1 month, the fireplace stopped working…read more They came out again to fix the problem. They then CHARGED me a 2nd time, although not a word was said about a charge when I called. I wrote a bad review explaining the situation. Someone from the company then called me, accused me of lying, and started yelling. I hung up. Fireplace is AGAIN NOT WORKING. TERRIBLE company. TERRIBLE customer service. I don't want ANYTHING to do with them.​ I would NEVER recommend their services to ANYONE. STEER CLEAR OF THEM. WORST EXPERIENCE WITH A COMPANY EVER.

My interaction started off great with scheduling my appointment and eventually my initial…read moreinspection. The gentleman who came out was very responsive, nice to talk to, and cleaned up his mess. I was told I would be needing a drone inspection of the chimney though as it was not easily accessible. I then was given a time when someone would stop by and inspect my chimney via drone. The time came and went and there was no contact from CCS. I then reached out again and was told everything looked fine and there were no issues. I asked if there were any pictures of the chimney they could share. I was told no they didn't take any. I then went back and looked on my outdoor camera and noticed that the truck arrived at my house at the day in question but no one ever left the truck. No drone ever exited the truck. Nothing was actually done and 5 mins after the truck arrived, the truck left. I then pointed this out to the owner/operator and all communication stopped. I would stay away from this company before investing thousands of dollars with them as you obviously cannot trust what they say. Beware.

Chimney care always takes great care of us! They do a very good job and we always highly recommend…read morethem.

Timely. Prepared. Adaptable. Expert. Service Oriented. If you require artisan level service and…read moreteamwork to make your project complete. This company is done right.

We reached out to JC&D to replace our Chimney cap and clean our chimney. They did a phenomenal job,…read moreour chimney looks brand new. They were prompt and efficient and competitively priced. Would absolutely hire them again.

From the owner: Chimney sweep, handyman, carpenterread more

My 112-year-old chimney was in bad shape. At the recommendation of another contractor doing…read moreunrelated work on my home, I called Best Cincinnati Chimney to repair it. From my first call to BCC to get an estimate for the work to the final day when my beautiful, functional and safe rebuilt chimney was completed, every interaction with Best Cincinnati Chimney was outstanding. The office staff, the workmen and especially the company owner, Chuck Caine, answered all of my questions regarding the rebuild work cheerfully and on point. The cost ws reasonable. BCC's safety practices are top notch. The craftsmanship of the completed chimney is second to none which assures me that the chimney will be trouble-free for a long time to come. Without hesitation, I fully recommend Best Cincinnati Chimney for anyone's chimney needs. Steve S., Pleasant Ridge

Thank you very much for your service. You were on time and cleaned up after yourselves. You took…read morepictures of the problem, fixed the problem, took another picture of the repair of the chimney. It is good to know that you did the work, since there is no way for me to see inside the chimney. I'll be calling you again next year.

Highly recommend! Great job cleaning and inspecting our fireplace. Roger was professional and…read morevery knowledgeable. He made recommendations for repairs and gave us the information and referrals. Great experience!

Roger did a great job accommodating me and my realtor's last minute request to have my chimney…read moreinspected before a Sunday deadline for sending that to the bank. He did a phenomenal job explaining each part of the chimney he inspected on top and in the fireplace. His recommendation for me to contact my HOA about getting another guard on the top of my chimney was thoughtful and something I wouldn't have noticed. He was very thorough and got the job done. Highly recommend this great, local chimney sweep service.

I was having trouble with noise from a blower on my 18 yo furnace. Further examination indicated…read morethat there were rusting portions of the heat exchanger. This was supported by a live walkthrough for me to view what the repair person was talking about. The same afternoon (!) options were presented for replacement and a choice was made. An appointment was made and several days later the old furnace was taken out and a new furnace was installed in less than 4 hours. Everyone involved was extremely helpful and courteous. Bottom line: price quoted and installation met with no surprises. Clean space left with all old items and leftover stuff removed. Several weeks later, I remain completely satisfied with the job and would happily recommend this company based on my experience. I will continue to use them in the future.

Sarah D. from Quality Comfort Home Services, was the first to call me regarding my plumbing…read moreproblem. I asked how much the service would cost, and she replied, "Hi! Thank you for contacting Quality Comfort! We'd be happy to help with the plumbing repair. Our service call charge is $68. The technician will present you with diagnosis/repair costs before proceeding with any work." I thought that was reasonable and set up the appointment, and Tyler arrived on time and was very professional. However, when we inspected my toilet, it refused to leak, even though there was definitely a leak a few days earlier. After flushing several times, we decided that this was a false alarm and I was prepared to pay the service charge. However, Tyler presented me with a bill of $220! I asked why that was so high, and he said he added "diagnostics" to the service charge. Diagnostics? All he did was remove the toilet cover lid. I paid, but I do not recommend this company. I would never have hired them if I had known about this policy. I later received bids from other contractors that said they would have replaced the wax seal under the toilet for $175! P.S. I was contacted by the company after posting this review, and they agreed to refund my payment except for the $68 service fee.