(Update for June 2024) We've had Cinci Sweeps out for some additional work and all the feedback I gave in the original review still holds. Robert did a great job filling cracks and building the parge (protective layer inside the fireplace) while both Russ and Robert completed outside work, replacing the crown, improving the flues and flue caps. As always, communication is top-notch and I would not hesitate to recommend Cinci Sweeps to anyone for inspections, cleaning and reconstruction. (Original review for November 2020): I would echo the other five-star reviews. I cannot say enough nice things. - Russ is a great communicator, taking the time to explain everything - The work is top-notch; our crown looks like new and the craftsmanship was fantastic - They called ahead, arrived on time (with shoes covered and wearing masks) and cleaned up everything when done - You can tell that they absolutely want to do the right thing and make the customer happy - I've already referred them to friends and family In short, Cinci Sweeps is one of the most professional and friendly companies with whom I've had the pleasure of working. I will definitely continue to use them in the future. A++ read more

I called Russ to schedule a chimey sweep, and he asked on the phone if I had a traditional or insert. Me not knowing anything about fireplaces, I answered "traditional". Imagine my embarrassment when Russ arrived to point out that I have an insert, which they do not service due to the sheer weight of the thing. Russ was quick to say there was no need to be embarrassed. He then took a look at my liner, and noticed it needed repair. He offered to let me pick his brain regarding future service on the liner repair. He did not charge me for the service call, which I found shocking and amazing. He had the opportunity to make a buck, but passed. How wonderful! I would recommend Cinci Sweeps to anyone. Knowledgeable, friendly, kind, and honest. What more could you ask for? read more

I was in manufacturing and customer service for 38 years. There was at one time a sense of pride and work ethic in this nation. That, except for a very few situations, has disappeared. I know that many reading this will remember when a handshake was as good as done. We often refer to all of this as "being old school". Russ and his brother are old school craftsman. Their attention to every detail, every concern of their customers is indeed inspiring to an old war horse like me. It has been years since I have had the pleasure of doing business with someone who has that old school work ethic and sincere dedication to serving their customers. Their workmanship as well as their character is beyond 5 stars. If you need this type of work, you will not find a better choice. read more

These guys are just plain great! I heard about them through a home inspection company, in particular a guy with 30 years experience as a roofer and then turned home inspector. He was well qualified to know what he was talking about and he shared with me that CINCI SWEEPS was a good outfit and fair. Russel Hasselbusch (Owner of CINCI SWEEPS) responded the same day I called. Came out and gave me a reasonable estimate and a good schedule. They started work when scheduled, did a great job, and finished on time. I'm an engineer by trade, and know quality work when I see it, and these guys deliver. I will use them again if needed and would gladly recommend them. read more

After two very unsatisfactory experiences from other chimney cleaning companies I found and called Cinci Sweeps. I couldn't have been more pleased or more impressed with Russell and team. He answered calls promptly, called me back when he said he would, and always showed up on time. He also knew what he was doing and explained his professional assessment in great detail ensuring that I understood. Lastly, they were courteous and kind which was incredibly refreshing. If you need any fireplace or chimney work completed I highly recommend Russell, his brother Robert, and Cinci Sweeps. You won't be disappointed. read more

I can't recommend these guys enough. Similar to the previous review - I recently moved into a new place and needed an inspection on our fireplace before we used it for the first time. I called a few places but everyone was unavailable for months. Then I found Russ at Cincy sweeps and he was able to schedule me within 2 weeks at a very competitive rate for the service. Russ and his brother arrived right on time and were incredibility professional, knowledgeable and made an honest recommendation. I will absolutely be using them for future services and recommend them to anyone needing an inspection or cleaning. read more

Cinci Sweeps did a fantastic job for our fireplace cleaning. Russ and his brother were very professional and knew exactly how to handle a chimney that hadn't been cleaned in 20 years! Their kindness, understanding and knowledge was something that you don't find very often. The price was very reasonable and I would highly recommend Cinci Sweeps to anyone needing fireplace work or cleaning! We will be using Cinci Sweeps every year for inspection and cleaning. Definitely a 5 star operation. David - West Chester, OH read more

Honest, hard working, and detail oriented pair of brothers. They were prompt for my appointment and took time to explain the process, the services they recommended, and the subsequent charges. I was frequently informed on the progress they were making. I was really impressed, as they treated my home like it was their house. They took the time to apply shoe covers and vacuum the entire area surrounding the fireplace. The pricing was very reasonable given the services performed. I would definitely recommend! read more

My Husband and I booked Cinci Sweeps for chimney sweeps and repairs on both of our fireplaces in our house. Russ and Robert, we're on time, professional, and took care of our fire place issues (Firebox repair, Smoke Shelf Repair, and of course a Chimney Sweep.) After they completed the job, they check with my husband and I on cleanliness, and reviewed the all of the work that had been complete. This is one of the best customer experiences my husband and I had. We would highly recommend Cinci Sweeps. read more

Wow, Russel and his brother are amazing! I will continue to use them for sweeps in the future. So nice and friendly, very personable. Also very informative and professional. Told us exactly what needed to be done without trying to jack up the prices and executed all services needed. Thank you cinci sweeps! So looking forward to using my repaired and clean fireplace this coming winter. I heard it's supposed to be the coldest one in years so if you need fireplace repairs USE THEM. 10 stars!!!! read more

When you have a fireplace, you want it to be safe and add to the value and beauty of your home. That is exactly what Russell and Cinci Sweeps did at our home. They did an amazing job making our 25+ year old chimney safe and look beautiful just like it was brand new. Russell makes chimney/fireplace repair easy to understand for the non-expert homeowner. They take care to clean up afterwards and make sure you are satisfied. Highly recommend and will definitely be using Cinci Sweeps again. read more

Russell & Robert did an outstanding job on both of my fireplaces/chimneys. They arrived when they said they would arrive. The cost was what they said the cost would be. They took slightly less time then they asked me to a lot for the work. They cleaned up as if they had never been there at all. What more could you really ask for. Polite, friendly, informative! I am a Realtor of 30 years. As such, I deal with contractors on a daily bases. These guys are in a league of their own. read more

My review echoes the other 5 star reviews. Prompt, professional, detailed and courteous. They took their time to resolve my issue. This is some of the best customer service that I have received to-date. My fireplace now looks great and I learned a lot about chimney maintenance in the meantime. Russell was great to explain the issue and what I can do moving forward to prevent it. I will certainly call them the next time I need my chimney serviced. read more

Super impressed with the work Russel does. We had him inspect our chimney before we purchased our home, and brought him back out for sweeping when it was due. Their work is very thorough yet efficient. When he was done with the job, he took the time to explain the work that was completed, review the condition of the fireplace and chimney, and asked to make sure they left the condition of our home satisfactory before leaving. I won't use anybody else! read more

The guys at Cinci Sweeps recently performed work on the exterior of my chimney; repairing the deteriorated crown, adding a cap, and also tuckpointing along the watershed. Russel and his brother, Robert, are hardworking and thorough. As well, they took the time to explain the issues and repairs to me, in such a way that made it understandable. I am very pleased with the results and would recommend this company to anyone in need of chimney repairs. read more

Cinci Sweeps rebuilt our chimney 2 years ago, they are reliable, prompt, reasonable and are real craftsmen. They did a beautiful job on our chimney, we highly recommend this company, we were extremely happy with their work. They showed us pictures of the inside and how badly damaged it was , they did an excellent job restoring it, inside and out. They always arrived when they said they would, and returned calls right away. They are the best! read more

We had them come out to inspect before a sweep because we were having odors coming from the chimney. They were honest and let us know that a sweep probably wouldn't solve the problem. They inspected the chimney provided us with a thorough recommendation for how to solve the problems, and in the end didn't charge us anything. Great to see companies putting customers first - I wouldn't hesitate to use them in the future for any chimney work. read more

Highly recommend Russel and his team for all your chimney needs. Provided a thorough inspection and clearly explained what work was needed (and just as important, what wasn't.....). Pricing very reasonable. They have a genuine concern for their work and it shows. I look forward to having them back in the spring for some exterior items. I would not hesitate to use them for all future needs and will definitely recommend them to others. read more

Russel and his brother were great. They really cared about the quality of their work and the end-product reflected that. They took the time to make sure we understood what needed done and why, and they made sure we knew how to best maintain our fireplace going forward. Additionally, they were very reasonably priced for the quality of the work that was performed. Overall, we were really impressed by them and highly recommend them to anyone. read more