Review: Hard-Working Crew; Quoting and Assessment Fell Short…read more Summary: While the field crew worked hard and the final lift on my driveway and walkway looks good, the quoting process did not go well and the site assessment missed obvious issues. What Went Wrong: I originally asked for two driveway pads and the walkway only. The estimator added the front-porch void fill to the quote during the visit. I agreed at the time--but I would not have agreed had I known the price would be presented as more than double after work had already begun. The estimator did not assess the clearly visible voids under the porch from the side before drilling. A quick look (and, if needed, a lean-over with a flashlight) could have gauged the size. Instead, the crew measured by drilling ~8-10 holes in the porch and dropping a tape measure into them, then informed me of the major upcharge. That led to a multi-hour delay. A modest variance (±10%) is understandable; 100%+ is not. I directed the crew to perform exactly what was originally quoted--limited void fill near the front door--bringing the total back to the quoted amount. What Went Well: The crew arrived ready, worked quickly and efficiently, and the driveway/walkway results are solid. The caulking crew blended joints and holes in the driveway and walkway very well. Needs Improvement: Scope & price clarity up front: If an estimator adds areas (like the porch), clearly verify scope and final price before any drilling. Proper pre-drill assessment: Inspect visible voids from the side first to avoid scope creep and delays. Finish consistency: Porch holes were filled but not blended, and remain very visible--match the finish quality achieved on the driveway/walkway. Bottom Line: The on-site team's effort and workmanship on the driveway and walkway were strong. However, the estimating, communication, and pre-assessment process needs to improve. With clearer scope confirmation before drilling and consistent finish work across all areas, this could have been a five-star experience.

Wanted to make sure I posted since I also met Ryan at the home show in Sharonville. He came out…read morefor an estimate and explained everything. Quickly followed up with an awesome quote, detail pictures of the work to be done and additional info on their service. Scheduled and finished the work just yesterday. Cody and Bill were awesome. Professional job, total clean up and perfect level garage, walk and porch now. Highly recommended and did exactly what they said they would and kept me informed ever step of the way.

We replaced our blacktop driveway. Quality Blacktop did great job adding and compacting substrate,…read morealtering the drainage pattern as requested, and laying new blacktop. The office staff was friendly; the crew were professional, experienced and efficient. One crew member remembered installing the original driveway 32 years ago. The cost was competitive.

Happy with our driveway tear out and new blacktop surface. Worked to get it completed on our…read morerequested schedule.

Kellan and Alexis were friendly, knowledgable and made the experience enjoyable! The 700# granite…read moreboulder was delivered the next day!

Our stone driveway wall was beginning to come apart at the end. I asked other people for names of…read moresomeone who could repair it. I did not find help until my neighbor suggested calling the Stone Center. I stopped by there on Stafford Street in Madisonville and the owner was very helpful. He gave me three names to call. I immediately received help from the first man I called. They came out the following week and did the repair. I am so grateful for their timely work. They were very nice.

All: This is warning about my experience with this disreputable contractor…read more I needed a person to repair a swimming pool in mid-August. Tom Shields came out, explained what needed to be done, seemed to understand what he was doing and I agreed to hire him. He promised me the job would be completed - no problem before labor day you will be putting water in your pool. He showed up and worked Thursday / Friday. I paid him 700 dollars. He showed up the next week and worked. I paid him 1000 dollars. He worked Monday and Tuesday the next day, and on Tuesday he asked me for 400 dollars so he could pay his helpers. I paid him that money. That was my mistake. On a job that was supposed to be done for 2800 dollars he had now gotten 2100. He took the next day off because of a dentist appointment. Then came the labor day weekend. He showed up that Tuesday alone, did some cleanup for a few hours and left. He never worked again on my property. The next week I contacted him and he told me he would be there on Friday, finish installing my pool coping and would do the tile on Monday and Tuesday. He never showed up. 10 Days later he promised to be there the next day. He never showed up. Then it was the next week. He promised to be there on Wednesday and never showed up. four weeks and I had had enough. I texted him over the weekend and pleaded with him, "If you're not going to finish the job, let me know because it's October and I need to get a cover on my pool, I'll hire someone else if you don't plan on doing it." He promised to be there on Monday but it rained. Today he messaged me and said he had some stops to make but he was bringing a crew and would be here all day. but he never showed At this point he managed to cheat me out of money for work that wasn't done. He's failed to show up and complete the job for four weeks. I am warning you...you are making a mistake to hire Tom Shields Masonry.

Chris is very professional and timely. Did a Great job and suggested things that saved us a lot of…read moremoney. Quality work! Would highly recommend! Jeff P.

Great service. All seasons came out for a routine cleaning and took buckets of soot from our…read morechimney. They also pointed out areas to repair in the fireplace and offered reasonable prices for the repairs. They showed photos of the chimney and gave a thorough report. Way above and beyond any service that preceded them. Great cleaning , good value, timely, and strong on customer service. When they left I had peace of mind that I can use my fireplace safely. I will definitely be using All Seasons moving forward.

Will, ran the job professionally and efficiently. Brad and Craig were hardworking, skilled, and…read morerespectful throughout the project. Walt, the salesman, was honest, clear, and delivered exactly what he promised. The team worked smoothly and produced high-quality results. Highly recommended.

Tech shows up on time, takes photos and says he will get back with me. Several weeks and numerous…read morephone calls, I never hear from them again. According to consumer feedback on Yelp and the Better Business Bureau, these issues appear to be part of a recurring pattern. I would not recommend this company.

I wish I would have gone with someone else. I had a garage foundation that was lifted. I feel like…read moreI got taken advantage of with extra pressure sales that were 6k over the original quote. The work was done in November. Now I am dealing with a huge mess in the yard and spending more money to get that fixed and on top of that, I see where they cracked the foundation/footer on the outside. Working with them was a mess. There does not seem to be a central person to answer questions. The garage never really got leveled but at least it's not supposed to sink anymore and is stable. It's supposed to be guaranteed but who knows? Don't be fooled by the ads. They make everything look nice in the ads but I still have a giant crack that's now filled with foam. I mean, it's a detached garage, but still...Do some looking around and NEVER let anyone high pressure you. Lesson learned.

Prompt, professional, knowledgeable. Did a concrete lift on my patio and it looks really nice.read more