Review: Hard-Working Crew; Quoting and Assessment Fell Short Summary: While the field crew worked hard and the final lift on my driveway and walkway looks good, the quoting process did not go well and the site assessment missed obvious issues. What Went Wrong: I originally asked for two driveway pads and the walkway only. The estimator added the front-porch void fill to the quote during the visit. I agreed at the time--but I would not have agreed had I known the price would be presented as more than double after work had already begun. The estimator did not assess the clearly visible voids under the porch from the side before drilling. A quick look (and, if needed, a lean-over with a flashlight) could have gauged the size. Instead, the crew measured by drilling ~8-10 holes in the porch and dropping a tape measure into them, then informed me of the major upcharge. That led to a multi-hour delay. A modest variance (±10%) is understandable; 100%+ is not. I directed the crew to perform exactly what was originally quoted--limited void fill near the front door--bringing the total back to the quoted amount. What Went Well: The crew arrived ready, worked quickly and efficiently, and the driveway/walkway results are solid. The caulking crew blended joints and holes in the driveway and walkway very well. Needs Improvement: Scope & price clarity up front: If an estimator adds areas (like the porch), clearly verify scope and final price before any drilling. Proper pre-drill assessment: Inspect visible voids from the side first to avoid scope creep and delays. Finish consistency: Porch holes were filled but not blended, and remain very visible--match the finish quality achieved on the driveway/walkway. Bottom Line: The on-site team's effort and workmanship on the driveway and walkway were strong. However, the estimating, communication, and pre-assessment process needs to improve. With clearer scope confirmation before drilling and consistent finish work across all areas, this could have been a five-star experience. read more

Wanted to make sure I posted since I also met Ryan at the home show in Sharonville. He came out for an estimate and explained everything. Quickly followed up with an awesome quote, detail pictures of the work to be done and additional info on their service. Scheduled and finished the work just yesterday. Cody and Bill were awesome. Professional job, total clean up and perfect level garage, walk and porch now. Highly recommended and did exactly what they said they would and kept me informed ever step of the way. read more

A-1 Concrete Leveling - Side and steps leveled up - Masonry/Concrete Near Me - Cincinnati, Ohio

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came recommended from respected contractor I knew.These days it is a chore to get anything done .My job was difficult because garage floor sunk significantly.It took two truck loads to do ,but both guys who worked knew what they were doing.They showed up when they said they would .Glad I used them Bob read more

Maria and Ryan were great with getting my service set up. Steve and Matt did a great job leveling my sidewalk out.

I met the guys at the home remodeling show in Sharonville and arranged for them to come quote my driveway. Instead of the nice guys I met at the show calling me, an older curmudgeon called...and lucky me....he is the one who showed up too! I told him that I would be having other businesses quote so he knew I couldn't book it until they saw it. He focused completely in on that, asking repeatedly who else was quoting. Then wandered around my back yard, never asking what my concerns were. Before leaving he refused to quote stating I wouldn't be happy with his work. I don't think I'll be having them back for the other jobs I have in mind for the future. read more

ED and ANDY showed up before 9 am to lift my garage floor. Guys were fantastic. They kept me advised the whole way through to not waist my time or money & cleaned up once job it was complete. They gave me instruction on warranty work & when I could park my car back in the garage. I would definitely recommend A1 Concrete. Thanks read more

Concrete leveling is the way to go . Raised sidewalk about 6" and the best part it will fill in the voids under the walkway and all done in a day . Clay Morton's crew are the bests read more

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We had a lot of settling around our pool, up to an inch difference in some areas. Ryan came out to do the estimate and explain to my wife the entire process, warranty and cost estimate. She was so at ease she agreed without even double checking with me. Not saying she had to but usually we discuss home projects before signing. The night before the scheduled day they called to confirm and give us a window. Eddie and Ryan arrived on time and did a great job. I was surprised that Ryan was there, because he does estimates. He explained that they were super busy so he jumped in to help. He also said pools can be tricky so he wanted to help with it. They did a great job, the concrete is better than I ever expected. They cleaned the area and even gave me a call to let me know how to keep it maintain it. Eddie and Ryan are an A team and saved me thousands. Would recommend A-1 to anyone in need of concrete leveling. read more

We had some significant sloping of our sidewalk right by the foundation of our house that was allowing water to puddle and eventually make it into our basement. We called and had an estimate within 2 days. They were able to make it out to get the job done less than a week later! The slope of the sidewalk is now away from the house and no longer puddles near the foundation, which makes for a much dryer basement!! They did great work and were extremely courteous and helpful!! I will be recommending them to any clients who need similar work done! read more

I am so impressed with the results of having A-1 Concrete Leveling in Cincinnati fix my sinking carport area and my cement walkway. The team, Andy and Ricky, took such care in what they did to keep the integrity of the roof as they corrected the sloping concrete. It is level and looks great! Professional, time efficient, and great customer service. THANK YOU A-1 Concrete - I highly recommend A-1 to anyone needing this service. read more