This sink had a crack in it which we wanted replaced…read more It is very difficult to find anybody that will replace just the sink including the plumbing. Carissa of Countertops and Cabinetry by Design came out and measured the original sink and facilitated a solution. Wife very happy. Thanks Carissa!

We have used countertops and cabinetry by design for our kitchen and laundry counters in the past…read moreas well as a custom free standing cabinet in our dining room. They are awesome to work with. We have worked with a number of designers there and they are all knowledgeable and easy to work with. This time we got to work with designer, John Epperson, who was adept at executing our vision for our kitchen with the new island and refrigerator cabinet they made for us. Chris Holt came over twice to 1) confirm measurements before install day and to speak with my husband who built the soffit for over the fridge cabinet and to 2) direct the installers about how to ensure the fridge cabinet's fit. They were patient with our questions and changes along the way, happy to entertain our input. Our kitchen looks awesome now despite some outstanding finishing touches needed that they are helping us with. I would recommend them to anyone without hesitation and we will plan on calling on them again for our next project. Karen Agricola

Great staff! Very helpful as my dogs are a handful. Wash area is always clean and stocked. water…read morepressure and air dryer always working well! Groomer went above and beyond to help me track down vaccinations via calling vet. She took extra care with both dogs! Thank You!

Took my dog to a nail trim/grind. He's very difficult during this and other places struggle with…read morehim but the crew here had him cleaned up and ready to go in 15 minutes or so. Nails were perfectly short and rounded off. Great selection of food treats and toys as well.

It took me a few visits to decide which material to select but each time I was greeted with staff…read morethat seemed genuinely interested in helping. I want to emphasize that I had my crew of younger kids with me which is no small feat when trying to make a decision. Several different staff members were smiling, kind, patient and helpful both with helping me find the right material and even assisting with keeping my kiddos cheerful:) Also, the selection is great; the variety of options is refreshing, and I feel confident that the project is tasteful yet unique.

Fantastic people to work with. Very knowledgeable and worked…read morevery hard at putting the right product in front of you. Jeff's crew was wonderful Highly recommended

Fast service. Leak fixed. Small job but looks like it was done well. Dave was very polite and…read morecareful in his work in a difficult spot.

I want to thank Jason for coming out at midnight when I had a break between my two jobs to help me…read morewith a main drain plugged on house. It took a lot of work, and I hope that it holds up. With this in mind, he gave me a warranty to come back out and work on it if backs up again. I hope no back up since I cannot clean up more water back up in house! Thank You for being kind and helpful!

Immediate response for next day repair of my water heater. Chris and Kyle did a good job. My…read morekitchen faucet wouldn't work after replacing my hot water heater. Chris came back a while later and fixed it. Happy to have hot water again.

Just had a leaky faucet repaired today. Called this morning and they were there about two hours…read morelater. Chris explained what he was going to do and how much it would cost. He was very professional in addition to being friendly. Very pleased with the whole experience.

Kircher has done two projects for us over the past couple of years, an entry hall/powder room and a…read moremaster bath. Both project turned out well, on time and generally within budget. The attention to detail is excellent and their staff are easy to work with. We highly recommend them.

From the owner: With a lifetime of experience and a passion for home renovation, we proudly serve the area as the…read morepremier home improvement team. We will work tirelessly to ensure that you're thrilled with the renovation. From bathroom or kitchen design all the way through construction, our team has the resources and the abilities to transform your home. Our experts will be able to help you with any job from bathroom remodeling to kitchen design. Don't wait any longer for the home of your dreams, you're only a phone call away. Call us today!

UPDATE: boards were replaced & small credit applied but only after significant effort on our part…read more We cannot recommend Floor Coverings International if you want a company that corrects installation issues beyond using a floor marker to mask installer-caused scrapes. Be prepared to advocate & fight for what you were promised before settling for a poorly done project. After installation, we pointed out several concerns, including scratches & divots (expected in construction, & sales assured us they'd take care of any issues). Many were fixed with floor markers we were willing to look past; however, two areas had deep scratches from the installer carelessly dragging furniture & the bathroom sink. Having given their initial "easy" fix a shot, we requested those boards be replaced. We waited 1.5 weeks between each requested remedy & only got responses after proactively following up a week later. We were given a repair date to replace the boards. The day before (a Sunday), the office called to say the installer had a time conflict (typical for him; he never arrived on time once, often arriving after 12-1pm). She also shared that the day before returning, he claimed he wouldn't do the sink area without a plumber removing & reinstalling the sink--at our expense. We were over a month into this project with zero mention of plumber/spacing issues. During sales, our bathroom was evaluated & sales reassured us there'd be no issues & that they handle that in most installs. When we challenged the extra cost, we were simply told "it's in the contract." That might be acceptable if identified earlier, but he installed the floor fine the first time & made no mention until the day before returning--a month after we raised concerns about scratches in that spot. After another 1.5 weeks, a new installer was scheduled. He easily handled the bathroom repair without a plumber but didn't have enough boards for the second scratch--despite the office & sales team inspecting it & having photos showing the required boards the day after the initial install over a month prior. I was told it needed an inspection before ordering boards (despite previous visits & photos), but they couldn't send anyone for a 10-min inspection for weeks. They also never advised us this step was needed--continuing a trend of poor communication & zero proactive planning. During initial install, the installer was highly unreliable. Not once did he arrive near the promised time, each day brought an excuse, & he often arrived after 12-1pm, forcing him to stay past 7pm. He gave unreliable estimates for timelines. He was clearly exhausted & struggling by end of day, raising quality concerns that show in the areas we're still trying to fix. He was nice & did decent work when not exhausted. When paying $13k for "super scratch-resistant" floors, getting quality installation & responsive communication shouldn't be this difficult. Things happen, but the added stress & constant schedule rearranging (while working full-time jobs) has been unacceptable. Their priority is clearly the next new project, not finishing ones already started. If you get lucky with a perfect install the first time, they're great; as soon as something isn't right, be ready to strongly advocate for yourself & refuse to settle for the "easy" fixes they offer.

This company just did major damage to our walls and did subpar work. A one week job stretched into…read more5 weeks. We had them place waterproof laminate throughout the main area of our main floor. Three bedrooms of carpeting. Vinyl in a bathroom and a mudroom. And waterproof laminate in the finished basement. The first crews didn't cover/ tape off appliances or areas as stated in their contract. The whole house from the 14 ft ceilings with 10 ft ledges to the ducts and 6 brand new appliances' vents were coated in flooring dust because they used multiple electric saws inside our house. They dinged and gauged every single wall in every room. Massive amounts of damage to newly professionally painted walls. Some gauges removed layers of paint. There were black hand prints all over the walls. Their lunch garbage thrown on the lawn. The flooring in the basement was installed incorrectly. They left off the protective plastic layer that goes underneath. We have a video camera that points right into the basement door. Otherwise we wouldn't have known until our floor failed - then would've been told that the warranty was voided because it was installed incorrectly. The carpeting crews then did a shabby job and left a big, raised seam down the middle of the master bedroom. Doors not reattached or dragging the carpet. The wrong transition strip was put on the top of the basement landing - the wrong color and a major trip hazard. The carpeting crew then also did further damage to our walls by cleaning and painting on our walls without our permission. The project manager, Nadia, was in charge of the first crews and carpeting crew. We emailed Nadia and the salesman, Jay, the pictures and videos of all the damage to our home and the crappy work that had been done on the flooring. That email was forwarded by Jay to the branch manager, Amanda. Amanda assured us that everything was going to be fixed, the crews were let go and that Nadia was removed as project manager. She promised that a professional crew would fix the flooring, agreed to pay our painter to fix our paint, she would send out a cleaning crew and get our ducts cleaned. She also said she was going to oversee our project. Amanda didn't oversee anything. She didn't come out to our home until 3 hours before the 2nd crew was finished with our floors. She was on our property a total of 19 minutes. All caught on video. Video of her being asked by the 2nd flooring crew about the open hole left in our finished basement floor. It's supposed to have a matching cover. Instead the first crew shoved another pipe into the drain, making it narrower and no one has ever brought the matching floor cover. We still have an open hole in the floor. Also video of her saying she was going to have the flooring removed from our back patio. It's still sitting there. She also didn't even look at the carpet seam in the middle of the room or the damaged walls. The 2nd flooring crew did a better job but now less than two weeks later and the floors are popping in multiple places. The unqualified cleaning crew sent out by Amanda and Iliane then did more damage to our walls. Well, her teenage kids did. She sat in the car nearly the entire time, on her phone. Also all caught on camera. The mom can be heard asking the progress of the kids as they worked 'cleaning' my home and she sat. They didn't clean much but did a lot of damage. The mom used an unapproved cleaner on my floors that can void the warranty and strip my floors. After nearly 5 weeks into a job that was to take 1 week, has damaged our home, delayed our move by a month, delayed putting our other home on the market, cost us a lot more money than the cost of the flooring and ton of stress - we decided it was in our best interest and for the sake of our home to part ways with this company. We just could not trust anyone from this company to be let back into our home to damage it further. They have all proven themselves to be completely incompetent and unable to handle a job of this size. It was agreed that a price reduction was warranted and we were told we would hear from them soon about whether our warranties were still valid. We were also told that the owner had been notified. After three days with no communication we emailed to enquire about the status of our warranty. What we got back from Amanda was a snarky email that reeked of Chapgpt. It also stated that we would not get our reduction in price if I left a negative review or said anything negative on social media. That didn't go over well. We paid the reduced price and you're reading this review. And the damage is condensed here for space, it's worse. The new owner? Never heard from him. I sung their praises in multiple reviews before and now I'll shout from the rooftops what they did to my home and the crappy work they did.

We purchased 8 skip laurels about 2.5 years ago after being assured they were evergreen/fast…read moregrowing and a good fit for our property. We also paid a significant fee--50% of the plant cost--for delivery and installation, bringing our total investment to over $2,500. Unfortunately, the plants never thrived. They turned yellow during both summer and winter and showed little to no growth. Over time, they have all died. I recently reached out to the nursery to discuss replacing them with arborvitae (at our expense) and asked if they would consider offering a discount on removal and installation. I was disappointed to be told, "there is nothing we can do." Given the outcome and lack of support, this was a frustrating experience, and we won't be returning as customers.

Our old shrubs were over grown and the curb appeal needed a fresh look…read more Thank you Sharon Nursery for the great job from helping us pick out the new plants and tree to removing the old shrubs and tree then planting the new. They also trimmed my roses. Did I mention they did this in extreme heat.