Monouch is the man! Pleasure working with him. He has a ton of experience and is a true expert in…read morehis field.

Manouch came to my house to see the work I wanted done. Since that time, he's been unable to…read morecontact by phone after several tries. Very disappointing

Very upset with my floors that we spent a lot of money on. I have a warranty but what good does it…read moredo when they don't respond. I have answered the questioner they requested and have sent all the pictures they requested starting on 3/926 and to date have note received a response 4-15-16. I have emailed and called and received service request # but nothing. This is very poor customer service no service. Would not rec this co

Had salesman come out last week. Have emailed and called him to get the quote in writing. NO…read moreresponse means a RED flag to me. Why waste your time coming out and my time.

We can't say enough wonderful things about our experience working with Schoch Tile and their…read morecontractors with our master bath remodel. Jenna was great help selecting tile and color coordination. Artie had some good suggestions regarding the layout and set us up with Combs Construction who took care of COORDINATING EVERYTHING. They were amazing! Kenny the tile man was EXCELLANT! The plumbers and electricians were very professional and did a great job. Everyone was polite and cleaned up beautifully. The project was completed in a reasonable time. We love how everything turned out. We will definitely use Schoch Tile and Combs Construction again if needed.

AMAZING JOB WELL DONE!! I wish I could give 10 STARS! Our carpet seams were broken when trying to…read moredry out the carpet from a drain overflow. I thought for certain we would have to get new flooring. The gentleman (Dennis D.) worked magic and the carpet looks better than ever! He arrived early, did an excellent job, not one seam is noticeable and the room was cleaned to perfection before he left. I highly recommend Schoch Tile and Carpet!!! 10 STARS for sure!!

Customer service from the get-go. Set up a time to go in and talk with John and look at flooring…read more Had our measure previously so we were ready to pick out flooring. #1 Easy to setup. #2 Great selection for any price range. #3 Quick follow up with a quote. #4 Got us on the schedule. #4 Showed up when they said they would. HUGE in this day and age with customer service. #5 Calvin was the main guy flooring and Brian was #2.They were exceptional at the art, worked hard, and friendly. #6 We had a spot that needed to be swapped out after instal. They showed up a couple days later and replaced the board. Would highly recommend this crowd! Love my floors!

They have had my business for over 24 years. They do a great job and many years prior we're able to…read moreget skunk smell out of my brand new carpet.

We had new great room carpeting installed less than two years ago. Although the selection was good,…read moreI am not happy with the installation and wear. Bush installation crew came back to address obvious seams, fraying edges and raveling. I have learned to live with it, but can't wait until I can justify replacing it. I will not be using Bush nor would I recommend them. The seams continue to fray and are a constant reminder what a poor choice I made.

Very pleased with the quality of our new carpet - it looks beautiful and feels great to walk on!…read moreOur installation crew was fantastic - James, Cindy, & Joe. They were friendly, professional, punctual, & communicative. Our new condo was left in very neat condition & as I had to leave for a meeting at work before they completed, they even took the extra time to make sure our home was locked up by leaving through the garage. I really appreciated the extra consideration since I had told them they could leave the door unlocked if needed since I'd be home soon after they finished installation. Overall - highly recommend & would use again!

Worse experience. Installers didn't call the morning of the appointment until i chased them down…read morefor two hours!!! Then when they installed the carpet they said not enough was ordered.Terrible customer service. Bonnie F

Absolutely horrible customer service from the very beginning. We had so many warnings to back out…read moreand didn't, so learn from our mistake. First was an estimate appointment that the salesman "completely forgot about", next was never receiving an estimate after the salesman lost our number and "figured I'd call soon". After all of that, the installers came and installed the incorrect size carpet, completely ruining our hardwood. My credit card was also charged for the remaining balance without my permission. Multiple days passed of us contacting customer service many, many times and never getting a call back. It finally took a claim with the Better Business Bureau and threatening a lawsuit to get our money back. Go anywhere but here!

We found ourselves unexpectedly moving in to my MIL's home after she moved into a nursing home,…read more and needed new carpeting in two rooms due to pet stains. We were on a tight budget, and working with Jakob to find the best fit for our finances was awesome! He did everything in his power to get the lowest price possible and was honest with us every step of the way. Definitely recommend Big Bob's and specifically Jakob! I also should mention the speed, efficiency, and honesty of their carpet contractors - One of them accidentally broke a glass ceiling light cover while bringing the tools in and, without pause, ran off to Lowe's to grab us a new one (on them obviously).

Horrible and irresponsible customer service by Ryan. I…read morecalled the store, Ryan answered. I said I am on my way, will be there by 5:50pm. He said he will be there and will close at 6pm. I just want to match the flooring sample I have with the one available at store, it's hardly 5 mins work. I arrived at 5:52pm and the store is closed already. This is very irresponsible customer service from Ryan. I drove 35 mins to visit the store and he closed it 10 mins early even though he knew I was coming. I did business with Big Bob's Store at Colraine avenue and they were very sweet. I would not recommend this highland Avenue store if you care about receiving a good customer service.

***** Five Stars: Had a great experience getting carpet from Floor for Less Ohio. Went to the their…read moreshow room on a Saturday to view samples and learned about the product options. They sent us home with sample to see they looked at the house. Steven Marx came out to take measurement and talk to us about the job making suggestion and confirming how we'd like the job done such as direction of seems and style of installation on the stairs. The crew installed 1,250 sq ft of carpet in one day. They moved furniture, cleaned up, and left us some scrap carpet piece on request. We will be back for flooring on our second level.

From the owner: At Floors For Less Ohio, we bring our flooring and carpet showroom to your Cincinnati, OH. No need…read moreto visit our showroom--we make it simple to choose the perfect flooring from the comfort of your home. Call (513) 617-2812 to schedule your in-home consultation now!