We scheduled an appointment and were given a window and they never showed. Called and they said…read moresomeone would come. Never did and never called. Do not recommend!

Joe came over to get deposit and contract approval for my Chimney …read more Very thorough and considerate of my budget and concerns. He answered my questions and can't wait to see my Chimney repairs and cap completed. Thanks Joe

Jayson is very charming, and accommodating! Especially, when trying to coordinate 11 different…read moreowners tines and date!! When we asked if he wouldn't mind cleaning our dryer vents out after cleaning out the wood burning fireplaces, he did it. His work inside was so clean that I couldn't believe it! No dusty mess or footprints anywhere! Jayson shot excellent videos of our older roof, pointing out bad spots and the areas that he could repair for us which really relieved our worries. Knowing how important keeping both our dryer vents and fireplace/chimneys clean for our buildings safety, we plan to have him come next year!

Jason went above and beyond to repair our fireplace. He is knowledgeable and explained everything…read moreclearly. He was efficient, clean, and fair. I will definitely hire him again.

My 112-year-old chimney was in bad shape. At the recommendation of another contractor doing…read moreunrelated work on my home, I called Best Cincinnati Chimney to repair it. From my first call to BCC to get an estimate for the work to the final day when my beautiful, functional and safe rebuilt chimney was completed, every interaction with Best Cincinnati Chimney was outstanding. The office staff, the workmen and especially the company owner, Chuck Caine, answered all of my questions regarding the rebuild work cheerfully and on point. The cost ws reasonable. BCC's safety practices are top notch. The craftsmanship of the completed chimney is second to none which assures me that the chimney will be trouble-free for a long time to come. Without hesitation, I fully recommend Best Cincinnati Chimney for anyone's chimney needs. Steve S., Pleasant Ridge

Thank you very much for your service. You were on time and cleaned up after yourselves. You took…read morepictures of the problem, fixed the problem, took another picture of the repair of the chimney. It is good to know that you did the work, since there is no way for me to see inside the chimney. I'll be calling you again next year.

Easy to work with and the gas fireplace is awesome. The installation was scheduled and the…read moreinstallers arrived on time as scheduled which included coaxial chimney inserts. Everything that was measured fit perfectly.

Chimney care always takes great care of us! They do a very good job and we always highly recommend…read morethem.

(Update for June 2024) We've had Cinci Sweeps out for some…read moreadditional work and all the feedback I gave in the original review still holds. Robert did a great job filling cracks and building the parge (protective layer inside the fireplace) while both Russ and Robert completed outside work, replacing the crown, improving the flues and flue caps. As always, communication is top-notch and I would not hesitate to recommend Cinci Sweeps to anyone for inspections, cleaning and reconstruction. (Original review for November 2020): I would echo the other five-star reviews. I cannot say enough nice things. - Russ is a great communicator, taking the time to explain everything - The work is top-notch; our crown looks like new and the craftsmanship was fantastic - They called ahead, arrived on time (with shoes covered and wearing masks) and cleaned up everything when done - You can tell that they absolutely want to do the right thing and make the customer happy - I've already referred them to friends and family In short, Cinci Sweeps is one of the most professional and friendly companies with whom I've had the pleasure of working. I will definitely continue to use them in the future. A++

We had them come out to do an inspection and sweep ahead of the winter. Russell took the time to…read moreexplain the type of fireplace/chimney we had and how to maintain it. He was honest and let us know we could get by without a sweep this year if we didn't want to do it now. I had them do it anyways as we purchased the house and I wanted to start off fresh. Great price and excellent communication/customer service.

Workmanship [masonry] was good. I think it was outsourced…read more Communication was well below average. Final invoice was 30% higher than the estimate. I will not have them back.

I cannot say enough about Vonderhaar! I have maintenance and cleaning done every year for my pellet…read morestove and can always rely on Vonderhaar to do a great job and reccomend proper replacements for worn pieces. I know that all tech's are great but I've got to give a SHOUT OUT TO COLLIN! Thank you Collin for the great job you do with our stove and chimney!

First class all the way. I was very impressed with the professionalism, and thoroughness, and there…read morewas not a speck of soot or ash in my house afterward.

Fred was on time and did a great job cleaning my chimney. I will be calling him next time I need…read morethe chimney cleaned out.

Chris is very professional and timely. Did a Great job and suggested things that saved us a lot of…read moremoney. Quality work! Would highly recommend! Jeff P.

Great service. All seasons came out for a routine cleaning and took buckets of soot from our…read morechimney. They also pointed out areas to repair in the fireplace and offered reasonable prices for the repairs. They showed photos of the chimney and gave a thorough report. Way above and beyond any service that preceded them. Great cleaning , good value, timely, and strong on customer service. When they left I had peace of mind that I can use my fireplace safely. I will definitely be using All Seasons moving forward.

Highly recommend! Great job cleaning and inspecting our fireplace. Roger was professional and…read morevery knowledgeable. He made recommendations for repairs and gave us the information and referrals. Great experience!

Roger did a great job accommodating me and my realtor's last minute request to have my chimney…read moreinspected before a Sunday deadline for sending that to the bank. He did a phenomenal job explaining each part of the chimney he inspected on top and in the fireplace. His recommendation for me to contact my HOA about getting another guard on the top of my chimney was thoughtful and something I wouldn't have noticed. He was very thorough and got the job done. Highly recommend this great, local chimney sweep service.

Will, ran the job professionally and efficiently. Brad and Craig were hardworking, skilled, and…read morerespectful throughout the project. Walt, the salesman, was honest, clear, and delivered exactly what he promised. The team worked smoothly and produced high-quality results. Highly recommended.

Tech shows up on time, takes photos and says he will get back with me. Several weeks and numerous…read morephone calls, I never hear from them again. According to consumer feedback on Yelp and the Better Business Bureau, these issues appear to be part of a recurring pattern. I would not recommend this company.