. I contracted with this company for an approximately…read more$49,000 window and door project. Before purchasing, I specifically discussed my primary concern with the salesperson: through my windows. I even provided a competing quote showing the type of solar-heat-reducing glass I wanted, and we discussed this in detail. I was told American Weathertechs had a comparable product, and the salesperson demonstrated heat performance to me using a heat lamp. . The November 2025 installation had numerous problems, including windows that were difficult or impossible to operate, bowed sashes and installation deficiencies. I objected to signing completion paperwork because the work was not complete, but I was told to sign and not worry because I had a warranty and they would return to correct the problems. Financing was then processed. , . Fourteen sashes ultimately required replacement, yet problems remained. I eventually hired an independent third-party inspector, who documented additional concerns, including thermal observations and window/door deficiencies. The solar-heat issue also remained. Months after the sale, American Weathertechs told me that it does carry the type of Low-E coating/product that I had discussed at the point of sale. On August 5, the company proposed triple-pane inserts, but expected me to pay additional material costs. I asked for written performance specifications before agreeing to spend additional money. Instead, the company subsequently withdrew that proposal, refused further service and refused to return to finish the unresolved installation issues. They characterized the approximately $3,400 disputed balance as "bad debt," wrote it off to $0, and stated that my were void. . I have extensive emails, photographs, temperature documentation and an independent inspection report documenting my experience. I have also filed a complaint with the Better Business Bureau. After spending approximately $49,000 and spending roughly nine months trying to get these issues resolved, .

Got the job done. Good materials and communicative from start to finish. Had siding and metal trim…read moreinstalled along with a bay window wrapped.

Very professional and ethical. Sold me what I needed and no more. Great support team that stands by…read moretheir work and products.

I first wish to commend Reupert HVAC and especially Chris M. For being a reputable business. I had…read moremy furnace serviced by ANOTHER COMPANY (rhymes with Sun Flower) and was told that my heat exchanger "had a breech and was unsafe to use". I was given quotes for a replacement system that seemed to be very high. I got quotes from several other companies that were significantly lower. However the tech from Reupert wanted to re-evaluate the system and the heat exchanger does NOT need to be replaced and Chris made several adjustment to allow the unit to run better. I will now use this company for routine service and for when I do need a replacement Reupert will be getting my business.

DO NOT USE THIS COMPANY! THEY ARE DAMAGING YOUR ROOF!…read more This whole company are scammers! If they want to argue about it with someone who has been in the roofing and insurance business for over 10 years with my roofing business back home we can take these claims to subrogation and court and have engineers take a look at all these "wind damaged" shingles. Try me. Trust me 40-56 mph winds will not do these types of damages where your shingle is rated for 50-60 mph winds and architectural shingles rated for 75+mph winds Im from Texas and have been in the area visiting and have friends here that have told me to take a look at their roofs after these guys from American Home Tech have inspected their roofs. These guys can't even look at me in the face when I'm talking about it on the roof. One of the guys admitted to me and stated that's why he wants to become an adjuster and do right instead of wrong because of their "standards". These are man made creased back shingles!! If they are committing damages to your roof why would you trust them? These contractors are salesman at the end of the day and if theres no work of course they're going to create damage and say your roof is completely damaged because they know you won't get on the roof! Don't be such a fool! I will be buying more chalk because I didn't expect to see this. I will be posting more photos of fraud damages once I inspect what they are claiming "wind damage" on my other friend's homes. And from what I've seen they are all the same just on different roofs. It's obvious when you have a person know what they are looking at.

Absolute nightmare almost zero communication. they put a lien on my house with false information on…read morethe record stating the work was done before it was. thank goodness I have cameras to prove this. now they won't come pick up the final insurance check. avoid them like the plague it will save you a headache.

I contacted Birkley despite the previous one-star review (after all, if you don't like a company,…read moreyou don't continue to use them for 2 years). I was not disappointed. Joe, my service technician, arrived right at 9:30 a.m., the front end of his estimated time frame of 9:30 to 10 a.m. (He could give my cable guy a lesson in timeliness!) Joe was courteous, and went right to work. He didn't try to up-sale me on any "premium services" like other companies I have used. He also didn't try to sell me parts I didn't need - like the last company that serviced my HVAC unit. At the end of my appointment, all I needed was a new air filter. Joe thanked me, talked about his family business, and hurried on his way with a handshake and a smile. I will definitely be calling Birkley for my next service appointment!

Over the weekend while out of town on business, my heating unit stopped working. My Nest thermostat…read morewas set to 62F and when I returned, my house was a chilly 54F. Not good, I thought. After doing some basic troubleshooting - making sure the connections were fine and then swapping out Nest for my old thermostat, and seeing no improvement, I called for Birkley. They were able to come out to the house within a few hours, and gave me a courtesy call of 15 minutes prior to arrival so I could drive home. The technician went downstairs to do some troubleshooting, and while he was at it, he checked out the heating unit from top-to-bottom and gave it a good cleaning. Long story short, it ended up being that the neighbor had blocked the input/output pipes that led to the HE furnace. Once those were removed, the heating unit worked fine and now I have heat! Great, professional service. Allowed me to be inquisitive and showed me some of the workings of the furnace. At least now I know how some of it works!

We have purchased 8 HVAC systems in our life of home ownerships. Air-one Heating Company; Ben the…read moreowner, was such a HUGE relief for us to find an honest, quality company. Ben is very professional and knowledgeable and cares about his work. We had extensive work done upgrading our system for allergies. We have a huge filter Merv11 and ultra violet light to kill molds and bacteria, which living at a lake definitely needs this help. Ben also corrected all the less then average work our builder had done. We noticed a difference immediately and so excited to have had it done. Worth every penny!!! We highly recommend Ben @ Air One Heating company. We plan to continue a yearly contract with Ben. When you find someone of this impressive integrity and quality of workmanship and professionalism ,that you can trust, don't let them go!

I cannot say enough positive about Sam, owner of Air-One, and his highly ethical and dependable…read moreservice. I've had the privilege of working with him on two occasions and both times was very pleased. And to be clear--I'm very hard to please. Most recently, he installed a whole new Carrier heat pump and air handler system for my nky condo--as mine was dying after 14 years. As he promised, my utility bills decreased considerably. I can't believe how much lower they are and have been thrilled about that! Before doing so, I compared prices on new systems from four other local big name HVAC companies who came out to measure assess and give me quotes and was pleasantly surprised that Air-One's price was very competitive--in fact i saved money by going with him compared to the other 4 companies. He also worked to make sure I got a Duke rebate of $300 for the new system. He shows up on time as promised for his service appointments, had very good communication with me as a customer and really knows his stuff! It was evident to me he truly cares about helping people and does it at a fair and reasonable price. I'd highly recommend him!

This place is an absolute joke. They came out was at my house for 45 minutes on a Sunday morning…read moregranted I knew that calling out on the weekend would be a little bit more for the service call but these Jokers charge me $600 for a service call and all they did was put a one-by-one square patch on my roof and was up there for no more than 45 minutes total and charge me $600 freaking dollars. And I told them I had insurance the insurance will be taken care of it for some reason the insurance never paid it so they turn me over to a bill collection agency over this $600 finally my insurance paid and we had a settlement payment and then they overcharged me on the settlement payment. I am seriously considering taking into court especially for what some of the things that the man said to me on the phone accused me of insurance fraud because I offered a settlement instead of the full amount. B******* do not use this company they overcharged to the extreme

* That's a sixth star for Ryan, outstanding individual who would not give up on taking care of my…read moresituation with the insurance company. They do excellent work and follow up to make sure you are satisfied with the work preformed. Thanks again! Tim L.

Brian and his team at Cincinnati Chimney and masonry have taken great care of us and done some…read moregreat work on our chimneys. We hired them in 2022 to repair and replace our large chimney that was damaged and aged when we purchased our home. They did a great job and we hired them again recently to do the same for our smaller chimney. They work fast and give you the information you need when diagnosing the work that is needed. I feel their pricing is honest and they will work with you to make the project as affordable as possible. For example, we had leftover brick from our first project so they allowed us to use that on the second project to save on costs. I'd recommend them for brick and chimney work!

Another company told me I would need to replace the chimney to repair the cap. Cincinnati Chimney…read more& Masonry made the repair for less than $500 including parts and a second visit after the parts arrived. I could not be more pleased.

I had an excellent experience with Valentino Contracting during my HVAC replacement. From the very…read morebeginning, their team took the time to walk me through the entire process, explain my options, and help me choose the best system for my home instead of trying to upsell me. My home was originally built in 1860, so replacing the HVAC system came with some unique challenges. The Valentino Contracting team was incredibly knowledgeable and came up with practical, effective solutions that fit my home's specific needs. Their professionalism, expertise, and attention to detail gave me complete confidence throughout the project. The installation was done efficiently, their pricing was very competitive, and the warranty they offer provides great peace of mind. If you're looking for an honest, knowledgeable, and dependable HVAC contractor, I highly recommend Valentino Contracting. They exceeded my expectations, and I wouldn't hesitate to use them again for future projects.

The large circuit-breaker on my home's central furnace tripped and would not reset. Unseen by me…read morewas that it was overheating because of a faulty, incomplete connection to the breaker panel, leading to arcing within the panel, which had damaged the panel and other breakers. The owner, Tony, diagnosed the problem and had a man come out the next day to replace the damaged box and all the breakers in it (they were all reaching their end-of-lifespan, 40+ years). The technician performed the swap-out service with excellence. Courteous, organized, quiet, and focused on the task like a laser beam. He concentrated non-stop for five hours in cramped quarters and replaced the box and all its breakers. The wiring inside the new box was expertly organized and tidy. His interactions with me were knowledgeable and cheerful. A very pleasant professional. I am pleased to recommend Valentino Contracting without reservation. Every time I have used them my problem has been solved, and the work has been top notch.