My review for an amazing company that saved Christmas.
When temperatures dropped to 11° for the first time this season, we woke up on Christmas morning to a cold house and a 2 year old furnace that would only cycle and reluctantly blow lukewarm air.
We immediately called Ben with Air One Heating & Cooling. First off, he answered on Christmas Morning He walked us through how we could troubleshoot the issues until things reopened the next day. When we couldn't confirm what the problem was and it was still freezing, he would text us new ideas, "check this - blow into that." He remained in direct contact with us all morning/afternoon. He never failed to answer when we needed him with a new issue... again. And when we were at a loss, he loaded up his truck on Christmas DAY, left his family, and was at our door within 45 minutes. He serviced our furnace, provided new air filters that we needed (this chore has admittedly been on the back burner for months), and left our house with a roaring furnace and hot air blowing through our vents.
He called us first thing this morning (the 26th) to check in on us and make sure we were warm. I could not recommend this company enough. Ben's knowledge and guidance, with his bonus in carpentry skills, and the kindness to put a customer and their family, before his own needs on Christmas morning should not be overlooked. He went above and beyond for our family, and I could not thank him enough. I find comfort having found our "forever" heating and cooling guy.
If you've made it this far in my post, and EVER have heating and cooling needs, Ben with Air One is who you need to call.
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