I would strongly discourage anyone from using United Heating and Plumbing…read more We had our entire HVAC system replaced less than three years ago, and the ac unit has already broken down four different times. A system this new should not be failing repeatedly. The last time the owner, Matt, came out to repair it in April, we told him we were concerned that the air conditioner itself might be defective because of the constant problems. He told us to "trust him," reminded us that he owns the company, and assured us that if anything happened, he would come back out and take care of it. My husband believed him as he had been great to work with up until this point. Now, just a few months later, our HVAC has been broken for over a week. Despite the system still being under the warranty we were told the company provides, we cannot get anyone to respond. We have called and texted all three phone numbers we have for the company multiple times and have received no response. When you spend thousands of dollars on a new HVAC system, you expect reliable equipment and a company that stands behind its work. Instead, we've dealt with repeated breakdowns, unfulfilled promises, and now complete silence when we need warranty service. Based on our experience, I cannot recommend United Heating and Plumbing.

Updating my review. Matt came in a couple years ago and installed a full new HVAC system in my…read morehouse. This year I noticed that it wasn't as cold as it should be. I called him in and he admitted it was likely a mistake they had made installing and it created a small leak. He recharged the system so we had AC while he could schedule us for the repair. Weeks went by. I talked to him and he said he'd call me that evening when he got home to schedule. That never happened. He is now blocking my calls. While he was a good price an very pleasant to work with he has now proven that he does not back his work. WARNING to all. In my mind the highest value is how well the company backs their work and products. Very disappointed.

Dawson put my furnace in 2019 I told them i smell gas they came back and said no gas leak. fast…read moreforward 2024 I had Dawson do inspection In one min told me it was good. A few days later a house roofer worker came in my back door and said I smell gas do you have windex he found a big leak in the shutoff valve right next to furnace and when fixing it, all the gas piping inside the furnace came apart. The house worker said that would have blown your home and the neighbors home sky hi you would have been a dead man. luckily gas was off. My name is Jon. I would never have these people come anywhere near your house. And i had to get a quadruple bypass maybe from breathing natural gas for six years. I should sue them.

ItFeels great have air. I can breathe again. This company is #1 in professionalism, courtesy, and…read moreknowledgeable. I certainly recommend Dawson, to anyone that needs Heating and Air They really go beyond any company that I've ever see. Thank You Soooo much. You can't imagine what it means. God Bless you all.

I've been using ADCO for 10+ yrs . I trust them for both my personal home and for various rental…read moreproperties. ADCO has always been prompt, professional and very reasonable costs. They are HVAC experts and will quickly diagnose your issue ....provide an affordable repair and (when needed) a reliable replacement. I've had them install high velocity AC units, standard AC units, Gas furnaces with great results in all cases. I highly recommend them to anyone in need of heating /cooling repair and maintenance. ADCO has integrity and that is why I always call ADCO Heating & Air !

Matt came out to our property in July to give us a quote for some work. The price was reasonable…read moreand we had received positive reviews from our local plumber. He said he would call back after the holiday weekend to schedule a time to come out and complete the work. We never heard back. I followed up with the office on at least 4 separate occasions (waiting at least 2 weeks in between each call) asking for a call back to schedule a time to have the work completed, because I assumed like many business they had a lot of work. I have still never heard back even after letting the secretary know that this was an issue. It's October and time to move on to another company. I don't know they just feel it's not worth their time unless a customer is getting a new furnace, but I would say don't bother with this company.

Have used them for years; honest, timely, and great attitude. Would highly recommend.read more

They just showed up without confirming the appointment or time. I was actually headed to the ER…read morewhen they arrived. The guy made me feel like I was inconveniencing him because I had to go to the hospital. He was rude or more accurately a d*ck! He added Freon to my unit but, that didn't fix the problem. We called to have them come back out and were told that they would not be coming back because the guy adding Freon to my unit put his knee in dog poop and had to change his pants after our appointment. (yes I have 3 dogs that he was aware of and yes they poop in the yard from time to time). I'm not really sure how that's my fault that he didn't look before he put his knee in dog poop?!?!? So unprofessional!!!! ZERO STARS Find someone else who will appreciate your business!!!

Very professional and ethical. Sold me what I needed and no more. Great support team that stands by…read moretheir work and products.

I first wish to commend Reupert HVAC and especially Chris M. For being a reputable business. I had…read moremy furnace serviced by ANOTHER COMPANY (rhymes with Sun Flower) and was told that my heat exchanger "had a breech and was unsafe to use". I was given quotes for a replacement system that seemed to be very high. I got quotes from several other companies that were significantly lower. However the tech from Reupert wanted to re-evaluate the system and the heat exchanger does NOT need to be replaced and Chris made several adjustment to allow the unit to run better. I will now use this company for routine service and for when I do need a replacement Reupert will be getting my business.

Due to the storm and tornado, my electricity was out and caused a surge in my air conditioner…read more Malik with Sweet Life heating and cooling promptly came and assessed the problem. He explained things thoroughly. And I now have surge protectors to prevent this from happening again. He even offered to bring me a window ac but it wasn't necessary because he was here early the next morning and had it up and running and let me know about how long it would take. I'm so glad I called them. They gave me a good price and I know I can depend on them to keep my ac unit working efficiently for a long time.

My new heat pump quit working and it said to call for service. I was charged a lot of money to…read morereplace two fuses and to reset the system. I signed up for VIP service when I bought it but don't understand why my bill was so high. Nobody from the office will respond to me,

Professional and backs up their work. Had a new ac unit put in last fall. When started up for this…read moresummer there were issues with the unit. Issue was a manufacturer issue and not an install issue. Jonle came out immediately, analyzed the issue. Unit was defective from factory. No questions asked. They replaced the unit with a new one and it runs great. No charge for new unit or labor. Great company to work with. Highly recommend.

Replacing an entire HVAC system is incredibly stressful. Not just because of the cost, but also the…read morefear of being taken advantage of or making a really bad situation even worse. Our experience with JonLe, however, could not have been better. We would gladly give this review 10 stars if we could. First, Frank (a former installer now in sales) and our lead installer, Jared, have been with the company for 30 and 16 years respectively. Their experience showed immediately from the first visit. They pointed out simple improvements to the water line for the humidifier plus the ductwork with ways to increase airflow that have already made a huge difference in the performance of the new system. The price, warranty, and service agreement were all better than the four other Cincinnati companies we spoke with. JonLe also offered the most favorable financing terms on a new Carrier system, along with helpful information about a tax credit we can claim before the end of 2025. The best part of the entire experience was the installation by Jared and Sam. It took three days because they took their time and did things right. Thank you for turning a VERY stressful situation into a much easier one. Both in terms of the final product and the cost. You truly exceeded our expectations.

I will absolutely recommend Westside Heating and Air Conditioning. My AC went out on a Friday and…read moreAndrew was at my house first thing Saturday morning. When it turned out that I had a electrical problem he didn't charge me for the service call. After my electricity was fixed, he came out to check my unit which unfortunately was beyond repair due to some errors from the previous owners of my home. Andrew talked me through replacement options and financing. He had my new unit installed the following Tuesday. Not only was he professional, he was quick and offered a fair price. He made sure to explain everything he was doing and was so helpful throughout the entire process. He provided the absolute best customer service and I couldn't be more satisfied with everything he did for me. I will always use this company for my future heating and cooling needs.

Great service! Darin is a reputable owner with over 34 years of experience. I come from a…read moreconstruction background so I appreciate his attention to detail.