Due to the storm and tornado, my electricity was out and caused a surge in my air conditioner…read more Malik with Sweet Life heating and cooling promptly came and assessed the problem. He explained things thoroughly. And I now have surge protectors to prevent this from happening again. He even offered to bring me a window ac but it wasn't necessary because he was here early the next morning and had it up and running and let me know about how long it would take. I'm so glad I called them. They gave me a good price and I know I can depend on them to keep my ac unit working efficiently for a long time.

My new heat pump quit working and it said to call for service. I was charged a lot of money to…read morereplace two fuses and to reset the system. I signed up for VIP service when I bought it but don't understand why my bill was so high. Nobody from the office will respond to me,

Jerry Barnes is an honest and caring person. He will save you money as his prices are better than…read moreany of his competitors. He can fix your problem fast and if you need parts he can get them quickly. His knowledge of HVAC units is superb. He is someone you can trust not to rip you off.

Jerry Barnes is the guy you call for heating and cooling needs. Barnes has made several emergency…read morecalls to my home. The staff are knowledgeable and professional, and repair or replace broken appliances in a timely manner. You're wasting your time if you call anywhere else.

First time using Comfort Air but won't be my last! They were very communicative, reasonably price,…read morearrived promptly and had availability within days. They explained everything and went above and beyond to ensure they were getting ahead of any possible issues. Highly recommend! Getting some monitoring installed to ensure everything is working correctly to head off issues in the future. Plan to get a split mini quote soon and will update once we get the quote and how that process goes.

From the owner: When you are in need of a heating and cooling company, Comfort Air Technologies is the area's best…read morelocally-owned and operated HVAC company that provides quality HVAC services to fit your needs. We strive to offer the best customer service with quality products. We can handle everything from heating repairs to air conditioning replacements. Rest easy knowing we will make sure your home is comfortable for your family. Call today for a free quote!

Professional, friendly and customer service oriented…read more Really explained everything we needed and answered all our questions. Really smart and intelligent salesman.

I was having trouble with noise from a blower on my 18 yo furnace. Further examination indicated…read morethat there were rusting portions of the heat exchanger. This was supported by a live walkthrough for me to view what the repair person was talking about. The same afternoon (!) options were presented for replacement and a choice was made. An appointment was made and several days later the old furnace was taken out and a new furnace was installed in less than 4 hours. Everyone involved was extremely helpful and courteous. Bottom line: price quoted and installation met with no surprises. Clean space left with all old items and leftover stuff removed. Several weeks later, I remain completely satisfied with the job and would happily recommend this company based on my experience. I will continue to use them in the future.

We woke up to our house being 59degrees and the furnace not working. Tyler W. Was able to make it…read moreout before lunch time and was a great help! Customer service was absolutely fantastic and Tyler W. was accommodating and gave us clear explanations as to what was wrong. We received a text message with a picture of the employees so we knew who to expect and what they looked like. Arlinghaus has to send another worker out to discuss prices on a new furnace. Tyler was able to get our furnace working temporarily as we look into buying a new furnace. It cost $89 for him to come out and diagnose the problem. They will remove this from any extra work they may need to do. Unfortunately, in the end we could not afford even the lowest option they had for a furnace. They use a top furnace line brand and are more expensive then the national average. This was the only draw back for me that it was to expensive and I did not want to enter into a loan for a $7,000 furnace when the average homeowners pay is $3100. Regardless, they were transparent and did not pressure me into anything we didn't want to do. I highly recommend Arlinghaus for their professionalism and honesty with their customers.

Had an appointment scheduled for a 12-3 arrival time to get a quote. Was told I'd receive a call…read more30-45 minutes before arrival. 2:30 hit, still no word. 2:40, got a text that said I was next and he'd be texting me shortly. I responded that I needed him here by 3, that was the window. Someone from the office called and said he wouldn't be here by 3, did I want to keep the appointment. I said no. She asked if I wanted to reschedule and when I said no, she hung up on me. Update: They read the review, and now they won't stop freaking calling me begging me to reschedule. Had to block them on my phone.

The worst! Booking the appointment was a nightmare. $1300 to replace a shower valve. They tell me…read morethe service fee is $99, then they send me a bill for $149. Last time I call them!

They came out for the first time. Didn't check my a/c system inside the house. They add Freon from…read moreoutside the house and charged me about $500 for 2 lbs of Freon. It a/c system starting to having issue again after 2 days I called them back and they came out again. When inside the house the technician kept calling the boss and confuses, stated I need an Freon and color dye to test for leak, but why they didn't do it for the first time instead of double charge. This time another $483 now total about $1000. I was quoted to replace the coil which is $4339 which is one year warranty. I'm sure they're scamming me for the truth. I called another HVAC my neighbor referred me. They came out with no charge inspected my HVAC unit from the leaks got a complete install for 10 years warranty for $1466. They came out within a week later with the coil and installed professionally done. Fayette Heating & Air wanted $4339 compared to $1466 it's a big scammer Fayetta. And I can see you got lots of complaints with 1 & 2 Stars you should stop this scams practices. $1466 professional installed instead by another HVAC Company. You were trying to scam me for $4339

We are not HVAC experts, but I knew enough about our system that it seemed obvious to us that we…read moreonly needed a new Air Conditioning coil and compressor. We received estimates from a couple of other local companies and they all gave me a similar explanation..."yes, it may just be your A/C but we never recommend replacing a 10 yr old unit without also replacing the furnace. Plus, you'll make the money back because the new system will be so much more efficient." Great recommendation for sales, not for the homeowner. Bob's came in (and I think it was actually Bob) and spoke the truth. In short, he replaced the bad coil and reconfigured my 10 yr old high efficiency furnace so that the variable fan wasn't stuck on low. That was July 2018 and everything HVAC is wonderful at my house. Thank you Bob's for being straight forward and saving me A BUNCH of money!

Professional and thorough explanation of what was needed. Excellent quality work at a reasonable…read moreprice.

Dale B., our tech did a great job explaining things and getting the system working great…read more Highly recommend.

I rarely leave negative reviews and I hate doing it unless it's warranted but the lack of quality…read moreproduct and service with this company leaves me no choice but to share with others what they're potentially in for if they make the same mistake. We bought an $18,000 A/C unit from them 3 years ago and in the past 5 months, the boards have blown twice. The first time this happened, a tech came out, diagnosed the issue and had it fixed in 48 hours. Last week it blew again allegedly for a different reason and the "parts were ordered". So my elderly parents did Labor Day weekend in 90 degree temperatures inside. Having to sleep in 90 degree air after an $18,000 purchase is ridiculous. No one should be treated this way. It's been a week and all we hear when calling is "the parts have been ordered". Last time it took 48 hours to fix it, now it's been a week and do you know what ETA they gave us on parts being in? It'll be 3 more weeks before parts are likely to be in. Additionally, when the manager we spoke to learned about the situation, his first reply was that he didn't have A/C as a kid... not sure how that's relevant but I can take a guess as to what the intention was behind the remark and that's extremely unprofessional. Guests are coming to stay for several days and they'll have nothing to offer those guests but a stuffy room. This really is the bottom of the barrel service. To our knowledge, the techs that have come out are good at what they do, professional etc, but there's always an upsell and the product quality and management is an embarrassment. I will be recommending Arlinghaus heating and cooling from now on and the next unit will be from them.

Searching for a new Heating and Cooling company for an ac check, after my previous tech…read moredisappeared, I completed Steve's online request for service. Henry promptly called in response, and the first question he asked was what my husband's name was. I told him I found that a odd question, pointing out I was the homeowner making the appointment -- and he said they just liked to know the husband's name. When I didn't provide one, he said, as if to help me formulate a difficult response, "Is it Sharon and Mike...or?" He also suggested he needed the information because his computer screen had a space for it...really? I was offended by his insistence on knowing my marital status, which in my view had nothing to do with making a service appointment, and, frankly, asking women to identify whether or not there's a male living in the house is an iffy practice, safety-wise. In addition, he then started rattling off a lot of information about their service programs -- I told him it was too much information over the phone, and he could email me information. He did -- and the price was much higher than what I'd been paying my old company. Asking me to start a service plan before I've experienced the quality of your work? Not happening. Not doing business with them. Went instead with Arlinghaus, who didn't ask about my marital status, came on time, made sure my cats didn't get out, identified a water leak in the basement, did a thorough job, and charged me about what I'd been paying before.

Very poor company and poor business. Not willing to work with us on an issue that was admittedly a…read moremanufacturer issue, overcharged us for time and labor. Wrote arrival time on paperwork but never wrote departure time that was on a carbon copy, technician wrote in departure time on hard copy over the amount of time he was at my house. Beware of Steve's, very unethical and unprofessional.