Griffin Contracting d/b/a AnyWeather Roofing is the Worse Experience Ever.
On October 10, 2018, our home was damaged by hurricane Michael.
On November 25, 2018, I signed a build contract with AnyWeather
Roofing to repair my roof. The representative, JB, told me AnyWeather had its own adjustor, CB, who worked directly with insurance to work out the contract details and final prices before work started. I would not have to pay anything out of pocket or have to get supplements approved. On the build contract, JB wrote the terms as "Insurance procedes(sic) and supplements."
On January 22, 2019, K-Pax Construction repaired the roof. There
was some problem d/b/a AnyWeather Roofing and the logos were stripped off the trucks, but as I understood it, K-Pax Construction was d/b/a as AnyWeather so it was still the same company.
There were two representatives from K-Pax supervising the roofing
repairs, G_ and JB. G_ was up on the roof as the workers began
removing the remaining old shingles from the roof. They had barely
started ripping the shingles off when G_ came down off the roof to
talk to my wife and me.
G_ told us that the wooden decking currently on our roof was 3/8-inch,
and due to FL building codes he had to replace it with a
minimum of 1/2-inch. I mentioned to him that CB and my
USAA adjuster, CA, had already disagreed several times over the FL building codes. G_ told my wife and me replacing the deck was already part of the agreement and required by FL code. He said all he needed was plenty of pictures so CB would have the proper documentation to send to USAA.
On Feb 22, 2019, CB sent an email to USAA with a revised estimate
for the roof. CB stated, "the original decking is 3/8" and will no longer meet the Florida Building Code." ... "building code requires 1/2" CDX, so that is what we have installed over the full roof after removing the old 3/8" decking."
On March 12, 2019, I sent JH a copy of an email USAA had sent to
CB, asking AnyWeather for an update on supplying the "FBC for Existing Buildings showing the requirement for thedecking." This was an email CA, my USAA adjuster, had sent CB at AnyWeather. The USAA system automatically CCs emails to the policy holder.
On March 19, 2019, I received a check from my mortgage company
payable to Griffin Contracting. My mortgage company stated Griffin was
the parent company of AnyWeather and K-Pax as per federal tax
documents. I called JH to let her know I would be mailing the check
immediately. Also that day, I received an updated invoice from K-Pax
Construction (from bself**@gmail.com) adding $6760.00 for the wood
decking replacement/repair.
On March 20, 2019, CA, my USAA adjustor, sent an email to JH at
AnyWeather stating she had been in contact with the K-Pax
representative (CB) about the necessary documentation for the building
code AnyWeather claimed justified replacing the roof decking. She
explained the only documentation USAA had received was for "new
construction" and she needed FBC for "Existing Building."
On March 22, 2019, CA again emailed AnyWeather. She explained that
she had discussed the claim with her supervisor, DG (the FL Claims
Manager). Since there was a disagreement on what code should be
applied to my house (new construction vs. existing construction), USAA
offered the option of having an engineer inspect and advise a
resolution. She asked AnyWeather to advise how they would like to
proceed.
On March 25, 2019, I received an email from JH stating AnyWeather
was working with my insurance company "to get all the proper paperwork
in order for payment for the decking replacement."
On August 1, 2019, (four months later) I received a certified letter
from K-Pax stating my account was overdue in the amount of $6760.00
(the cost of the decking) and threatening late fees, legal action, etc.
On August 2, 2019, CA emailed JH. She restated her numerous effects to settle the code problem, K-Pax responded stating, "We have a signed contract from the homeowner stating that they would be responsible for paying for replacement of all decking." I never did.
On August 15, 2019, CA emailed JH at K-Pax and advised her that the
building code JH emailed to USAA was the same building code CB had
previously provided in March. Since K-Pax had failed to produce any documentation supporting the decking replacement was required it was unnecessary.
The stipulation on the build contract states , "Wood decking will be inspected and replaced as necessary," but AnyWeather claims it was necessary by a building code it cannot produce therefore USAA finds it unnecessary and will not pay for it.
Now AnyWeather wants me to pay for something I never asked for and the insurance company believes is unwarranted work when the contract terms are insurance and supplements.
All I can do is file a complaint with the BBB, while telling my story and hope others learn from my experience.
I recommend ANY other company read more