I spent $975 for parts & labor. I gave him $425 (extra cash just in case) for parts that should…read morehave cost $300 & something. I was busy while he was here & not paying attention. I didn't get the receipt (conveniently) nor any change back. There was a $50 rebate for returning the used part but he didn't leave the part & I'd need receipt (so he was planning on keeping that too). Last, repair wasn't done, wasn't done correctly, or sabotaged due to issues with his fee. Also he lost my address & didn't show up the 1st time, then came 1.5 hrs late the 2nd time, which ruined my plans for the evening. This guy is a thief! My rating would be zero or negative if possible since I'm out almost $1,000 at this point.

From the owner: Automotive repair, roof repairs, electrical, home maintenance, yardwork, gutter, cleaning…read moreelectrical services, mowing and weed eating gardening tree trimming painting drywall repairs home cleaning call us for all your needs no job too big or small. What puts us above everybody else is. We’re open all hours emergency calls we will come no matter the situation and everything we do we work as if we’re working for the Lord.

you can not go wrong with this guys. excellent job. From the start of the estimate to the…read morecompletion of the job, every phone call answered, every question answered.

From the owner: Residential and Commercial roofing servicesread more

I had a difficult roofing job to deal with. Our home's previous owner had added an addition, and…read moreit suffered from substandard design and poor roofing installation. I had good word of mouth references about Schumacher roofing, so I contacted them. They developed a detailed plan to address all of the deficiencies that had caused the room addition roof to leak. They were true professionals, who not only knew their craft to the utmost, but could also explain it to someone with no background in roofing. They did an amazing job, as it is a company of perfectionists. I highly reccomend them.

From the owner: Schumacher Roofing is your local roofing contractor serving Northern Kentucky and Cincinnati. Our…read morefamily owned roofing company works on residential roofs installing shingle roofs and asphalt roofs. We also work on roofs with wind, storm, and hail damage and will work with your insurance. We do roof repairs and roof replacements to make sure the roof above you is saving you money on heating and cooling costs. Call us today for your estimate today!

Extremely disappointed. Set up an appointment ten days ago for an estimate and arranged a late…read morestart at work to accommodate. One hour after my scheduled appointment, I called to follow up and conveniently the estimator "didn't come in today." What happened to customer service and placing a courtesy call to alert me of this change? I'll send my business to someone who actually wants the money.

Very pleased! Did a repair job for my house right before it was sold. Fast work, good price and…read morevery courteous employees. Couldn't be happier!

Very good company. Searched on Yelp for a roofer near my homes in Ky and Ga just to see if there…read morewere a chain or franchise like that. Found these guys. Hired them in KY and will soon hire them in GA. Only thing is, the web site listing is not correct, but the number was, so no real issue reaching out to them. I intend to use them again in GA in March.

A tale of two roofing jobs…read more It was the best of roofing jobs, it was the worst of roofing jobs. It was a messiest of roofing jobs, it was the cleanest of roofing jobs..... I live in the 'urban core' which is one way of saying the homes in my neighborhood are close together. About two months ago our neighbor had a new roof put on that was NOT with A New Rooftime. She didn't bother telling us. We came home to our front, side and back yard covered in shingles, shingle wrappers, nails and tar paper. I asked the workers if they were going to clean it up. Once they found the jefe that spoke English, he said they would. I was suspicious because the trucks they came in were junk and had nothing on the side of them. Not that that is needed but it's somewhat expected. Anyway, they didn't really clean up. They busted about four of a potting plants. We picked up best we could but are still finding the occassional shingle bit and nail. Last week, A New Rooftime came and did a nice job in no time flat. There was a bit of miscommunication in scheduling it (could have been my fault) but they were also in a hurry to get it done before a forecasted weekend of rain followed by snow. I coudln't be home for it. Neither could my wife. When we did get home, everything was done. Everything was cleaned up. I even have a beehive I told them about and it wasn't messed with at all. I spent some time outdoors and haven't found any of my old shingles in the yard or bushes...although I did find bits of my neighbors. It cost more than I wanted to pay but I'd waited too long to get it done and the damage was rather obvious. My fault but since I couldn't be there they did email some updates and things I needed to know about. I was really impressed.

They did a wonderful job on our roof. Darren Caudill was professional, prompt, efficient and a…read moregreat guy. Highly recommend.

Had a roof put on in October,Darren was great to work with, understanding our situation before my…read morehusbands surgery. Very dependable company, honest, efficient, would highly recommend.

I brought the owner, Becca Haggard, from That Girl Roofing to give me estimate and did some…read morecomparison shopping. She was personable and knowledgeable. Here are the issues: Price !! was ok, but i got another estimate from another roofer and his price was exactly the same but with far better dimensional shingles. Cleanup and Yard Protection !!!! Terrible. When I raised the issue given that we have plants all around our home and need to protect them and our yard, here is what she emailed me -- "When it comes to the mess, it's just part of the process. It's a mess until it's not. Nails and shingles will be everywhere! In this case even more so-with 60,000 nails with 3 layers of roofing" --Becca I investigated another property her company did through a friend who used her and the feedback i received is that lots of plant damage. They would not use her again. She simply says "it is part of the process and if you can't live with that, use someone else" OK her Competition: far superior: ***** he is putting a slide in from the roof to the street, not throwing shingles and nails in the yard, and he is also draping canvas all along the roof and over the plants in case something falls. That is huge difference!!! Net the competition offered the same price, better shingles, and meeting my customer need for getting my shingles and nails off the roof without just pitching all this heavy roof stuff over the edge and onto my grass, and plants!! I have learned two things. Lady on the roof, That girl Roofing, The Roof Girl seem to be popping up and selling based on strong woman run messaging. In this case, they have a story, images of standing on the roof on their websites with a workers belt with hammers and tools hanging off. What I have discovered is that they appear to be just marketers and using subcontractors from Mexico, Guatemalans, and Hondurans to actually do all of the work. It appears that the same crews are being used all over this area by roofing marketers. They collect a major check on each job with the illusion that their employees are doing the work. That they are on the roof with them. It appears many of the roofers are smartly using these crews. That is why I suspect that I got identical bids. The difference that am getting with the choice I made is: higher quality shingles, no mess, with a focus protecting my yard, shrubs and trees around our large two story home I would not know this unless I dug into it the details and some web searching. Thought I would share my experience for others who may benefit from my experience. I just believe there may be something helpful for you in sharing my experience. Cheers

From the owner: At That Girl Roofing we deliver quality craftsmanship for each project, along with exceptional…read morecommunication from start to finish. The Company-to-Client relationship is our top priority, and we will meet your expectations through professionalism, honesty, and integrity. We specialize in residential roofing, installing laminated, asphalt, High Definition shingles. We also provide free estimates for roofs, gutters, and siding if your property needs a little TLC. I focus on driving the project to the end with each new client. No project is too difficult for us. We love to learn, grow, and satisfy our customers' needs. We specialize in roofing repair, roofing inspections, and new roof installation.

Great team. Great work. Great price…read more They were honest with me about the work that I actually needed done - nothing more. Our gutters are very hard to access & they took on the challenge. Very fair price. Good communication. Quality work. Will absolutely hire them again.

Professional prompt from start to finish on gutter replacement and cleanup ! Would Recommendread more

We contracted Klaus Roofing for some roof, flashing, and gutter problems we had on our home. The…read morepricing was considered good for what we were getting, or at least was considered a good price at time of contract signing. The crew that showed up at our property was David (Site Supervisor) and Ricky the head of the "crew". During the initial inspection we were told that a supervisor/Project Mgr. would be onsite all of the time the crew was there, and we later found out this is NOT the case. The crew to me seemed very disorganized and did things haphazardly with little to no safety in mind. We were told at the inspection that they would be picking up after each day and running a magnet for screws, nails, and sharp items. We NEVER saw that happen and there was very little effort in picking up after themselves each day! We presented a sandwich bag full of sharp items such as screws and nails to David, David told my wife he was going to issue her a gift card, but that never happened! The job was supposed to be a 2-3-day job and became somewhat of a nightmare that lasted 11 weeks. Initially they were finished on 8/13/2024, which there were many problems that not only myself recognized being in the project management business, but my wife also picked up on. There was a list of notable issues to be fixed that should have been caught during install. Most of the issues were bent or wavy metal on the facia boards and the way they terminated the metal at the ends was below standard and what I called "sloppy". Other issues included terminating soffit vinyl into an existing painted, crown molding that not only looked bad, but also presented as a future maintenance issue. Also, soffit vinyl was loose in many areas and still is. The crew came back to fix the issues and in doing so created other issues and damage to newer house siding vinyl installed. During installing the facia covering they found areas that the facia board needed to be replaced. I gave them the green light to replace the damaged facia boards, and this was a huge mistake on my end as the facia board that was replaced was found to be installed incorrectly later due to the metal NOT fitting on the facia board. They corrected most of the issues and the damage they did to our siding, but as they corrected, they made more problems with bent and dented metal on the facia boards and some of the soffits were pitched in a weird angle and didn't look right, which is why they were back on 10/22, but as they tried to fix the "weird angle" on the soffit they cut the rake board to shreds with an oscillating cutting tool (see attached pic of damage to the rake board). Also, on 10/22 we showed David a few of the areas that needed caulk, missing metal, and an area in the rear that the metal was bent (hammer blows) and the drip edge was bent up, which he admitted to placing nails in the drip edge to "hold it down". When David showed Ricky the dented facia metal, he became angry and said "f**k this" and walked away, I showed the issues to David and he told Ricky to go ahead and replace the metal, but Ricky was very apprehensive about replacing that facia metal because they had placed nails into the drip edge and bent it up and there was no way of making that right without replacing the drip edge and the facia metal! So, the final "nail in the coffin", no pun intended was from them to give us $200 off - WOW after all the time I had to take off from work at over $400 per day and the issues to deal with! We took the $200 off due to the fact we didn't want any more damage to our home and to end this escapade! I would not do business with Klaus again and the reason I gave 2 stars as some things were done correclty - gutters were installed correclty and all the roof and flashing work was done well, but due to the problems encountered with the facia metal and soffit I would not use them again!

I just had my roof replaced a few days ago and everything seemed above board until the old shingles…read morewere removed!!! I had a bid around $10K for the roof replacement with a side note that an additional charge of $65 per board would be required if there was any damaged wood. I was told I need a whole new roof deck because there were 1/2" gaps between the existing roof deck, no mention of any damaged wood. It's now my understanding the 1/2" gaps are not uncommon. The additional charge was $3,750, which is a 38% upcharge to my bid. I don't understand how this is legal or ethical. Certainly, that kind of issue could have been identified prior to the day of installation with a simple attic inspection. Although the workmanship was great, this has left a sour impression for me. Unless you are roofing savvy, which I am not, these are the gotchas that can create a volatile situation. This type of last-minute upcharge is what give the contractor industry a bad name. Shame on you, Kraus Roofing!!!