I found this company after consulting Home Advisor and I could not be happier. Tom and CJ were due…read moreat 9:30 and they pulled in my driveway at 9:29. They cleaned my chimney, repaired a crack on the fireplace insert, vacuumed the inside of the fireplace and even wiped the glass clean. Tom put down a throw so that nothing got on my carpet and the throw was carefully folded up so not one speck of soot was in my house. They also repaired a plumbing boot on the roof and repaired some trim. This was also done carefully and quickly. I will definitely use them again because they did a great job but they also did a few extra things that I appreciated. I was bringing in the garbage can and CJ grabbed the other one and brought it in. They saw where I found the extra paint and put it away when they finished. Finally, one of dogs had taken some of the stuffing out of a toy and they picked it up as they were cleaning up from the fireplace work. I will definitely use them again!

From the owner: ET Home Services is owned and run by brothers, Ed and Tom Lane. "We've proudly lived in Northern…read moreKentucky our entire lives, and we collectively have over 30 years of experience in chimney repairs and improvement. We guarantee the quality of our work, and we would be happy to accommodate all of your home service needs.

Just had some stone work done at our house and Tate supplied the materials and the workers…read more Couldn't be happier with the finished product. The materials were reasonable and looked great. Jeff gave me a great estimate for the work and he and Vern worked here for for 4 days. They were courteous and helpful and efficient and a gazillion more wonderful adjectives. They got to my work about 2 weeks before we expected them to show up and that was lovely. The work was done quickly and extremely efficiently. I'm kind of wondering now why it took me so long to make this decision because the work they did is just gorgeous. We've used Tate before for a fireplace project several years ago and were extremely satisfied with that as well so can't say enough about the company or the workers.

Tate Building Supply has always served me well with my home building/outdoor needs. They've…read moreprovided fireplaces, bricks, stone and recently rebar cut to the lengths I needed ready when I got there for pickup and they had better pricing than the big box hardware stores. Definitely recommend them for your building supplies.

Highly recommend! They were responsive, quick, informative, friendly, and affordable!…read more We had our chimney swept and inspected.

Worst company I've ever ever experienced canceled on me when I called to ask why he started…read morescreaming and cussing me out call me an MF he was like a madman he had put an insert in many years ago when he put it in it was broke to begin with don't know why I called him back to clean the chimney.

Great service; knowledgeable; no oversell. Recommend highly. Any electronic installation.read more

Chris is great . He has mounted several tvs for me. Always on time professional and makes sure the…read morejob is done right .

They came out to repair our has fireplace. In less than 1 month, the fireplace stopped working…read more They came out again to fix the problem. They then CHARGED me a 2nd time, although not a word was said about a charge when I called. I wrote a bad review explaining the situation. Someone from the company then called me, accused me of lying, and started yelling. I hung up. Fireplace is AGAIN NOT WORKING. TERRIBLE company. TERRIBLE customer service. I don't want ANYTHING to do with them.​ I would NEVER recommend their services to ANYONE. STEER CLEAR OF THEM. WORST EXPERIENCE WITH A COMPANY EVER.

My interaction started off great with scheduling my appointment and eventually my initial…read moreinspection. The gentleman who came out was very responsive, nice to talk to, and cleaned up his mess. I was told I would be needing a drone inspection of the chimney though as it was not easily accessible. I then was given a time when someone would stop by and inspect my chimney via drone. The time came and went and there was no contact from CCS. I then reached out again and was told everything looked fine and there were no issues. I asked if there were any pictures of the chimney they could share. I was told no they didn't take any. I then went back and looked on my outdoor camera and noticed that the truck arrived at my house at the day in question but no one ever left the truck. No drone ever exited the truck. Nothing was actually done and 5 mins after the truck arrived, the truck left. I then pointed this out to the owner/operator and all communication stopped. I would stay away from this company before investing thousands of dollars with them as you obviously cannot trust what they say. Beware.

CJ came to our home yo measure and get information of the door and screen for our yeo fireplaces…read more This was over two weeks ago and still waiting on a quote. I have sent a email and a text asking about this and neither communication has been answered. I assume they do not want my business.

I don't like giving out 1's on reviews but this one is certainly earned…read more Mid November we stopped in and discussed rebuilding our fireplace. We liked one fireplace in particular and discussed it's features. Next we had a representative stop by our home and measure the space. We were then told that the fire brick had to come out and an electric box had to be installed - and they don't do that work. We said we would like to proceed. They said ok. I talked with 3 different fireplace masons and 2 electricians. None would do this work because of the unknowns - so I did the firebox prepping myself. It took numerous texts and emails, (at least 20 as I got different answers every time,) to determine exactly what needed to be done. I finished the work in mid December. Since we were told that the equipment would be in to install in 6-8 weeks, in mid January I sent an email asking when we might see installation. I was told that they had not yet ordered it. They then told us that they need 1/2 down on it to proceed. There was no mention of this before then, in spite of a whole bunch of emails. So at that point I began looking for other fireplace services. We found a better service to use in DeGraff, OH that was cheaper, quicker, more responsive and had what we wanted. (And they would have done the fireplace prep work.) I don't recommend this place for redoing fireplaces. Communication is terrible.

(Update for June 2024) We've had Cinci Sweeps out for some…read moreadditional work and all the feedback I gave in the original review still holds. Robert did a great job filling cracks and building the parge (protective layer inside the fireplace) while both Russ and Robert completed outside work, replacing the crown, improving the flues and flue caps. As always, communication is top-notch and I would not hesitate to recommend Cinci Sweeps to anyone for inspections, cleaning and reconstruction. (Original review for November 2020): I would echo the other five-star reviews. I cannot say enough nice things. - Russ is a great communicator, taking the time to explain everything - The work is top-notch; our crown looks like new and the craftsmanship was fantastic - They called ahead, arrived on time (with shoes covered and wearing masks) and cleaned up everything when done - You can tell that they absolutely want to do the right thing and make the customer happy - I've already referred them to friends and family In short, Cinci Sweeps is one of the most professional and friendly companies with whom I've had the pleasure of working. I will definitely continue to use them in the future. A++

We had them come out to do an inspection and sweep ahead of the winter. Russell took the time to…read moreexplain the type of fireplace/chimney we had and how to maintain it. He was honest and let us know we could get by without a sweep this year if we didn't want to do it now. I had them do it anyways as we purchased the house and I wanted to start off fresh. Great price and excellent communication/customer service.

Had Austin as my sweep, he was knowledgeable, friendly. He cleaned up, was respectful of my home…read more Have used this service before. I recommend

We had James clean our chimney. He advised we needed to fill in gaps in our fireplace with a putty…read morewhich my partner was very willing to do. This saved us $299. He inspected the outside of the fireplace and we do need work out there. We have used Chimney Works before when we had a fire. And we were pleased with the result. I did call James to ask some follow up questions about the sweep and soot since someone said they expected soot to be removed. Soot is embedded and I did not expect it all to be removed. I had questions and they were answered.