I've only been to this place a hand full of times but they have most always been helpful. I come…read morehere for holds and the occasional drop off or to get emergency labels ect. The last would be when they were clearly closed but the man working who was on his way out the door to get in his car took the time time to help me with my package and make sure it went out that day. I'm happy with my service from here to say the least. YMMV.

Worst shipping company ever. Had a package that I chose to be delivered to neighbor as it required…read moresignature. Driver didn't even attempt to deliver and stuck sticker on my door and never even rang my ring doorbell. Also must have ran as my doorbell camera didn't even pickup the movement. Contacted customer service and driver and supervisor that was with driver refused to attempt deliver again in the same day , said they were too far away. Totally unacceptable as this is third time this has happened. Will never use ups again and recommend anyone else to not use them as well. Use FedEx or heck the mail service they are better than this .

I've found myself here for drop off and pickup several times. The biggest perk is that they are…read moreopen until 8:45pm! My second favorite thing about this location, is that you can pull up right by the door... an automated sliding door. So, if your arms are full with a huge box that you're bringing in to be shipped, no tackling the door. Earlier this week, I found myself dropping off my old Mac... after I got the new one of course. I had a preprinted shipping label, so I knew it would be pain free (thanks to the IT peps at Yelp). I didn't have packing tape at home and I wanted to ship it out ASAP, so I assumed that they could tape it up for me. Low and behold, the nice gentleman behind the counter offered to tape it shut for me. My last observation, was when he told me to have a better night... I was having a good evening, but it can always be better, right?

I have had five packages from people that have shipped me items, like Sam's Club, and eBay just…read moredisappear. They can't find my package, they have no idea where it's at, they are almost impossible to get on the phone or reach out twice. I would not even give them a star if it were possible. Most horrible experience I've ever had with a shipper. United States parcel service is hands-down 10 times better than FedEx. UPS is probably the best of all of them as far as parcels are concerned. There is absolutely no excuse for a package to be missing and have no explanation to where your package is. No phone call, no Email, just leave you out in the abyss wondering where your package is. When you called to ask where your package is, you will get a recording, when you use a online assistant, you get no answers other than they can't help you. Waste your money elsewhere. I will never ever ever ever ever ship a package with FedEx. And those of you that ship with FedEx keep in mind that your customers are the ones that are suffering, not you. I would much rather pay more and get my package than not receive it at all and get some subpar cheap alternative. Hope this helps you and your decision-making in the future.

Fun place to work, not a lot of parking but it's downtown so it is what it is…read more Service decently fast depending on project you are needing. Ship stuff. Fun ppl work there. Lady who managed it is great! She's been doing it for years and represents her company and stands by it.

While traveling in the area, I had a package shipped here. On Sunday morning, I received a text…read morereminding me to pick up my package and since the website stated they are open on Sundays, I went to pick it up. I was sadly disappointed when they weren't opened. I had to go back the following day to pick up my package. The guy who helped me quickly got my package. He was friendly and professional.

Do NOT trust this store for international shipping. Their staff are either poorly trained or…read moremalicious. They filled out the form hurriedly and did NOT listen to my instructions filling it out as they saw fit. This led to NEEDLESS additional charges that only came up once the item was in their possession. UPS would only return it at a significant cost. So they screwed up and then held a family heirloom hostage. I had to pay it, but it will be a COLD DAY before they get more of my money. UPS Customer service blamed me and the store. So ultimately they refused to save a customer and it will cost them a LOT more in the long run.

This UPS store is the closest one to us and have gone to it several times over the years for…read moreservice for various things. We have never had a problem here and the employees are always nice.

Super helpful staff to mail a package today. I like this location because you can ship and then…read moreshop or grab drinks or dinner. Great location!

I have received excellent service. They offer all kinds of services. They are very conveniently…read morelocated close to my house in Chevy Chase.

We stopped by store 7337 on Newtown Pike to mail some of our things back home to Florida as we'd…read moreoverpacked. Aubrey took care of us and was amazing. When our package arrived home we realized she'd slipped a Happy Birthday note into the box. It was so kind and had us smiling for days.

From the owner: The UPS Store #7337 in Lexington offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Estepp's Friendly Shell.

My experience with Professional Expiditing was neither professional nor expedient. We were supposed…read moreto receive a shipment this week to our home. The dispatch services did not schedule an appointment with us for delivery. Instead the delivery driver showed up at our house, while we were at work. I missed his call because I was in meetings but soon called him back. He said that dispatch would reach out to reschedule the appointment, he couldn't bring it back then and that I had to be present because the delivery requires signature. I wait a day, no call from dispatch. So I call the driver back and leave a message, no return call. I THEN find and call the main office. The man on the phone (did not get his name but now realizing that I should have) was very nice, said my package was there and I could schedule a redelivery or come and pick it up. To reduce any more snafus with the order, I opted to pick it up, specifically asked what hours they operate for pickups so that I can plan accordingly. He said "pretty much All of the time." I asked for clarification and he said "yes, someone is here all of the time". My husband and I rearranged our evening (it's 8:30 pm for reference) and made the trip to pick up the package. The person in the office had no idea what we were talking about and said "no one would have told you that we are open all the time. That's not how we operate". Basically calling me a liar, multiple times. Why would I have dropped everything to drive across town to pick up a package THAT WOULDN'T BE AVAILABLE...like I have nothing else to do with my time. I'm irate. I could tell that the guy behind the counter was trying to be professional but it did not come naturally to him as I got the immediate impression - before he heard our story or what we were there for - that he would not help us at all. From there he was terribly rude. So...I still don't have the package and will have figure out another time to make the trip to pick up something that only I can sign for. I will do everything possible to avoid using Professional Expiditing in the future and would advise the same to anyone else.

I have used Professional Expediting for over 7 years and the quality and efficiency of their…read moreservice has far exceeded my expectations at every point. They are professional, efficient, willing to adapt to specific scheduling needs, able to make quick arrangements and keep deadlines. I have never been unsatisfied with their work or displeased with the level of care and consideration they have shown in the process. As the owner of a company that needs dependable and expedient delivery service multiple times a year, I can say without hesitation that we will be remaining customers of Professional Expediting!

Great customer service for all of your shipping needs. I've found my go-to for all things shipping!read more

Here is what my experience was like being robbed by dumpster divers. These people took a cigarette…read morecarton and a handful of wadded up stained brown bag from the grocery store and put the 1lb item I purchased in it . Charged me $40 to ship 1 state away. Must be desperate to pay the rent in that strip mall. AVOID

The best company for same day delivery. Professional staff. You are treated with respect and…read moresuperior Customer service.

I tried to use this guys service and after I emailed him he did not respond to me so I reviewed him…read moreand he threaten and was extremely rude and unprofessional. I will not use his services