I have had five packages from people that have shipped me items, like Sam's Club, and eBay just…read moredisappear. They can't find my package, they have no idea where it's at, they are almost impossible to get on the phone or reach out twice. I would not even give them a star if it were possible. Most horrible experience I've ever had with a shipper. United States parcel service is hands-down 10 times better than FedEx. UPS is probably the best of all of them as far as parcels are concerned. There is absolutely no excuse for a package to be missing and have no explanation to where your package is. No phone call, no Email, just leave you out in the abyss wondering where your package is. When you called to ask where your package is, you will get a recording, when you use a online assistant, you get no answers other than they can't help you. Waste your money elsewhere. I will never ever ever ever ever ship a package with FedEx. And those of you that ship with FedEx keep in mind that your customers are the ones that are suffering, not you. I would much rather pay more and get my package than not receive it at all and get some subpar cheap alternative. Hope this helps you and your decision-making in the future.

April 17, 2026 Fed-X drivers refuse to drive on my asphalt driveway, they continually drive…read morethrough the yard. This causing me to reseed and straw the area. The last visit they drove over the reflective marker at the end of my winged driveway. UPS, Amazon, Lowes drivers do not have this problem. I pull boats, trailers etc on this drive, without doing any damage. Are the drivers disrespectful, or just morons?

Kim at the Main Street location in Lexington was so very helpful in making a flier for my…read moreneighbor's lost elderly cat. I am very grateful for her kindness and help. She is a wonderful person!

Fun place to work, not a lot of parking but it's downtown so it is what it is…read more Service decently fast depending on project you are needing. Ship stuff. Fun ppl work there. Lady who managed it is great! She's been doing it for years and represents her company and stands by it.

Do NOT trust this store for international shipping. Their staff are either poorly trained or…read moremalicious. They filled out the form hurriedly and did NOT listen to my instructions filling it out as they saw fit. This led to NEEDLESS additional charges that only came up once the item was in their possession. UPS would only return it at a significant cost. So they screwed up and then held a family heirloom hostage. I had to pay it, but it will be a COLD DAY before they get more of my money. UPS Customer service blamed me and the store. So ultimately they refused to save a customer and it will cost them a LOT more in the long run.

This UPS store is the closest one to us and have gone to it several times over the years for…read moreservice for various things. We have never had a problem here and the employees are always nice.

I've always had a great experience here. I've been here to have things printed and/or laminated,…read moremail packages, and return amazon orders. Notary is incredibly expensive, but they are very transparent about it.

Super helpful staff to mail a package today. I like this location because you can ship and then…read moreshop or grab drinks or dinner. Great location!

We stopped by store 7337 on Newtown Pike to mail some of our things back home to Florida as we'd…read moreoverpacked. Aubrey took care of us and was amazing. When our package arrived home we realized she'd slipped a Happy Birthday note into the box. It was so kind and had us smiling for days.

From the owner: The UPS Store #7337 in Lexington offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Estepp's Friendly Shell.

My experience with Professional Expiditing was neither professional nor expedient. We were supposed…read moreto receive a shipment this week to our home. The dispatch services did not schedule an appointment with us for delivery. Instead the delivery driver showed up at our house, while we were at work. I missed his call because I was in meetings but soon called him back. He said that dispatch would reach out to reschedule the appointment, he couldn't bring it back then and that I had to be present because the delivery requires signature. I wait a day, no call from dispatch. So I call the driver back and leave a message, no return call. I THEN find and call the main office. The man on the phone (did not get his name but now realizing that I should have) was very nice, said my package was there and I could schedule a redelivery or come and pick it up. To reduce any more snafus with the order, I opted to pick it up, specifically asked what hours they operate for pickups so that I can plan accordingly. He said "pretty much All of the time." I asked for clarification and he said "yes, someone is here all of the time". My husband and I rearranged our evening (it's 8:30 pm for reference) and made the trip to pick up the package. The person in the office had no idea what we were talking about and said "no one would have told you that we are open all the time. That's not how we operate". Basically calling me a liar, multiple times. Why would I have dropped everything to drive across town to pick up a package THAT WOULDN'T BE AVAILABLE...like I have nothing else to do with my time. I'm irate. I could tell that the guy behind the counter was trying to be professional but it did not come naturally to him as I got the immediate impression - before he heard our story or what we were there for - that he would not help us at all. From there he was terribly rude. So...I still don't have the package and will have figure out another time to make the trip to pick up something that only I can sign for. I will do everything possible to avoid using Professional Expiditing in the future and would advise the same to anyone else.

I have used Professional Expediting for over 7 years and the quality and efficiency of their…read moreservice has far exceeded my expectations at every point. They are professional, efficient, willing to adapt to specific scheduling needs, able to make quick arrangements and keep deadlines. I have never been unsatisfied with their work or displeased with the level of care and consideration they have shown in the process. As the owner of a company that needs dependable and expedient delivery service multiple times a year, I can say without hesitation that we will be remaining customers of Professional Expediting!

Great customer service for all of your shipping needs. I've found my go-to for all things shipping!read more

Here is what my experience was like being robbed by dumpster divers. These people took a cigarette…read morecarton and a handful of wadded up stained brown bag from the grocery store and put the 1lb item I purchased in it . Charged me $40 to ship 1 state away. Must be desperate to pay the rent in that strip mall. AVOID