I agree with the other reviewers that gun counter could use a few more employees. Having said that,…read morethis review is mostly for James who has been nothing but patient, very helpful, and deserves his kudos in helping me purchase my first firearm. Not knowing where to start, he helped pointed where I needed to go and made some recommendations which I appreciated. I ended up buying another firearm because of it and saved me another $33 as well as additional time. WA law makers have successfully made the process as cumbersome and unnecessarily convoluted as possible to own a firearm and it wasn't anything I fully understood until I went through the entire process.

What a god awful company. I get why my local one closed a few years back. Placed an order for same…read moreday pickup. Called after a few hours and the guy was rude and basically said who knows when it will be ready. Called customer service hours later and they couldn't find the order and put me on hold twice, eventually just handing me off to different people. It's like they want amazon to take over.

This company makes some of the most popular fishing spoons around. Stores that sell their spoons…read moreare always sold out. I purchased one of their Tailwager spoons and the first time I used it the hook fell off while I was trolling..I contacted them and instead of replacing the faulty spoon they want to send me another hook and ring for me to repair? I'm sorry but that is BS. SILVER HORDE, your company is doing well..Do a better job backing up your product to your customers that spend $8-$10 a shot on your spoons.

If its for fishing if you want it - they got it. Plus great service.read more

If I had to describe Jorgensen Golf in one word, it'd be SPECTACULAR. We had beyond amazing service…read morethe Saturday we came in here. We were intent on going to Puetz Golf but had heard about Jorgenson and decided to stop in here on the way. They've been in business they said for like 26 years, and after having experienced their service I know why. We were on the hunt for a couple of Golf bags, due to an unfortunate rat incident in our storage shed. I really wanted a Callaway bag to replace my other, but the owner showed us around and pointed out some other great bags, and I ended up buying a Sun Mountain, which I love already. The hubby was filled with glee to see the PING hoofer bag in camo, so he chose that one. Having joked to my hubby about his horrible slice the owner suggested she analyze his swing, him being such a tall guy she said he probably didn't have stiff enough clubs for his swing speed etc. This indeed was proven true. Although we didn't buy clubs this weekend we both will get a new set this season and will get them at Jorgensen. This is our new golf shop, we won't go anywhere else. Great service, super friendly, reasonably priced, and very knowledgeable.

I initially went in thinking I needed to get my driver shortened. I have a terrible boomerang slice…read moreand couldn't figure out what caused it. Lucas spent an hour with me looking at my club fit and also swing speed, etc. We figured out that my 16 year old driver was too flexible and my swing speed was much faster than what my club could handle. Yes, I've outgrown my old driver. There was no pressure to buy anything and I appreciated the honest feedback about a couple of my bad golf habits. Lucas guided me to an affordable close out driver that was actually made this century (ok, actually within the last year), unlike my current driver. I held off on buying the driver that night so I could go home and "geek out" with Internet research on that driver and other models. I came back in the next day and Diana let me practice on the driver for a while. Julius even came out and gave me some impromptu pointers to help fix my swing. To cap this off, Diana offered to resize the grip on my driver at no cost to fit my hand size. I'm such a fan of small and local businesses. I don't think I would have gotten this level of service anywhere else, especially at those big box stores. I'm definitely a fan and a new and loyal customer. I'll be slowly upgrading my 16 year old golf set by going back here. Thank you!

I was looking to buy some exercise equipment and was having a hard time finding some specific gear…read more I went to Big 5 thinking they wouldn't carry what I needed, boy was I wrong. The store isn't massive like a few other places that I went to, but they do have a fairly large selection... And another good thing about it being a bit smaller was the customer service I received was extremely friendly. When I went to check out the manager said to the cashier that the item may be on sale. He checked, said that it had been 2 weeks before, but went ahead and let me buy it for the sale price! That's awesome! He saved me $50 off a $250 purchase! It doesn't get any better than that! I will be buying all my sporting goods from Big 5 from now on.

I shopped at the Alderwood BIG5 recently and both Hailey and Josh assisted me in my purchase. They…read morewere both very kind, fun and helped me find exactly what I wanted. Thx for hiring such great people! Connie L

This store was my last stop in my search for a couple of Mariners City Connect caps. They do have…read morean impressive wall-to-wall selection of caps and the chances of finding what I was looking for was high. They did have the caps I was look for in stock and I decided to get a couple. The wait time to check out was longer than I expected. There was only one staff member available and they were busy handling a customer issue. The price for my selected caps were not on sale and was full retail at $45.99. They have some items on sale, however the caps I chose were not included. Overall experience was ok. There's nothing really noteworthy to remember during the visit. Though this place wasn't my first choice for caps, they did have what I was looking for.

I've never shopped at this store before-LIDS in Alderwood Mall, Lynnwood. I was extremely impressed…read morewith the salesperson there. Her name is Ari. She was working by herself, and yet handled orders, the phone and even greeted people whenever they entered. She was always smiling and couldn't have been more helpful. She made everyone feel like they were being cared for. I needed assistance with a cap and sizing (buying it for someone else) as well as needing custom front and back embroidery. She really knew her stuff! And did exactly what we needed in record time. I'd go back there and recommend the store based only on this one individual. She was awesome!

Been using them the last few months, have dealt with a variety of salesmen there and they've all…read morebeen great to deal with, knowledgeable, friendly and professional. I hadn't been in there for over 10 maybe 15 years and hope to visit more often.

They are still open as of a few weeks ago…read more Extremely friendly and helpful owners. Professional gun shop who knows their profession.

This review is based on the (4) total interactions I've had with BNF…read more I purchased a firearm online, contacted them to facilitate my FFL. Which they ( Tammy ) were very helpful in explaining the process on the phone. I came in to do my state mandated paperwork once the firearm arrived, had a great conversation again with Tammy, a couple of friendly customers and even got to pet the shop cat as well. He's cool. Anyways 9 days pass and I get a call, back ground is clear so I go in to receive my purchase. Got to talking with both Tammy & Jason were both clearly quite knowledgeable and eager to resolve some questions and bounce some ideas off of for the next 30-40 minutes. To this point every interaction has been pleasant and boils down to this... Personalized attention from people who are vested in helping you on your journey is rare. Sure You could go talk to some folks at (insert large box store here) or a place that sells guns in addition to range time with over priced ammo but this little Ma' & Pa' joint has character and soul. They genuinely seem to give more damns here than just about making a buck or if it is time to clock out. Because of that I know it makes it worth a drive to Bothell to check them out!

Both times I've called this place about 9 ammo they've answered like I'm crazy for asking,…read moregrumbling simple words at me. I'm not sure what kind of store this is but they're just not interested to answer questions even though they have no published catalog of items

Last year I decided to learn how to fly fish and I chose to learn two handed spey fly fishing…read more After finding this store nearby my home I headed into the store to start my new hobby. The folks here not only helped me out with the type of equipment but also found a guide/teacher to began learning how to fly fish! After three or four lessons I caught my first salmon! The owner (Michael) and his team (Jordan and Ben) are true outdoor fly fishermen and their eyes glow when you talk about fishing especially wild steel head lol! Thank you folks for getting this old timer into the world of fly fishing! Tom

I have to say I haven't been into the shop in many years since my dad passed. I used to buy him…read moregifts here all the time. Today I was going by with a completely different issue. I needed a pair of pliers and I thought I'm going to go ask the gentleman in this store. And you know what I did not buy anything today and this gentleman helped me with the most odd request anybody could ever have. I needed help with a dog harness. He took his time and effort to assist me when he knew I wasn't there to buy anything. That is the best customer service ever. I will always recommend this place and anytime I need to buy any fishing gear this is where I will go.

Customer service was above and beyond! I've had a quick response and great Product! I would…read moredefinitely recommend them to friends and family.

Spent 3k for a level wind that lasted 1/3 of a Bristol bay season. They offered only to try to sell…read moreit for me. After a year in their shop they didn't touch it. There's better equipment out there than these guys.

The new REI has a great selection of clothing and equipment for your outdoor adventures. Staff are…read morehelpful and the store layout makes it easy to find what you need. If they don't have something in stock, they are happy to order it for you.

Great new location on 196th across from Barnes and Noble and Whole Foods. This location is an…read moreupgrade to the previous spot in Alderwood Mall. This new location is double in size and features larger bike shop center, ski shop, and gear/apparel options. There are more community rooms for classes. I came here in search of a ski jacket and gloves for an upcoming trip. There's definitely more selections and I easily found the gear that'll fit my needs. Prices are reasonable and they have seasonal sales to help entice shoppers. The line to check out was rather long as there was only 2 check out counters open. The cashier was friendly. Being a co-op member, I was able to apply this purchase towards my rewards. What I like about being a co-op member is the ability to return products within 365 days from purchase. Though I've never availed of this benefit, it's great to have as a perk.