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    Bona Nox Firearms

    4.4 (22 reviews)
    Open • 10:00 am - 8:00 pm

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    Blue Line Pump
    Marvin H.

    I was picking up my online transfer shotgun tonight. This is my first time online purchasing firearms. Jason and Tammy are so nice, answered me some guns knowledge questions when the paper work being process. Their little kitty is so cute like a host there. I like this convenient shop. I will be back again.

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    2 years ago

    Helpful 0
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    6 years ago

    Helpful 5
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    6 years ago

    Business owner information

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    Tammy N.

    Helpful 1
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    Photo of Marvin H.
    13
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    5 years ago

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    Tammy N.

    Thank you so much

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    2 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    8 years ago

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    4 years ago

    Helpful 1
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    6 years ago

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    Tammy N.

    Thank you Anthony

    Helpful 1
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    7 years ago

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    6 years ago

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    Tammy N.

    Thank you Ryan

    Helpful 1
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    6 years ago

    OMG! Talk about a great experience! Jason and Tammi are amazing! So knowledgeable and friendly. I refuse to buy from anybody else!!

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    7 years ago

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    5 years ago

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    Tammy N.

    Helpful 1
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    7 years ago

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    5 years ago

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    9 years ago

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    8 years ago

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    6 years ago

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    7 years ago

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    Ask the Community - Bona Nox Firearms

    Review Highlights - Bona Nox Firearms

    “Jason and Tammy are so nice, answered me some guns knowledge questions when the paper work being process.”

    Mentioned in 10 reviews

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    Precise Shooter - Latest pick up, it'll be a fun little plinker.

    Precise Shooter

    3.9(70 reviews)
    4.7 mi
    •$$

    This place is my first goto for anything I'm looking for(or not looking for until I get there)…read more Bought my first gun here a year ago, very helpful in selecting the right one. Customer service is always great most times, with the current climate I understand they can't be 100% with every customer during busy times. I've only ever had one hiccup and that was with my wife's purchase(her first firearm purchase). I'll continue to shop and have guns transfer here in the future. For those bad reviews, y'all just impatience and believe you're above others. Have some patience and be kind, it'll take you so much further. To the guys that work here, keep up the good work and I'll see y'all soon.

    Imagine you're a repeat customer of Precise Shooter. They receive the item you ordered via FedEx,…read morebut refuse to help you even though there is only one other customer in the store. This is a true story of some of the worst customer service I've ever received. I arrived at Precise Shooter and saw the store was basically empty. I told them my SIG had arrived that day via FedEx. They asked if I had received the email, and I said no, but explained that I live an hour away, happened to be in the area, and was hoping they could do me a favor. The guy behind the register gave me pushback, but eventually said he would check. From his tone and expression, it was obvious that even looking was a huge bother. He went to the back for about 30 seconds and came back saying, "There is no way we can find your package. There are 20 boxes back there, and we can't open them all up to find yours." I said, "You don't have to open them all. I have the sender's name and tracking information right here. Could you use that to identify mine?" At that point, another staff member, who had been helping the only other customer, decided it was more important to argue with me. He came across like someone who needed to show customers who was in charge. He said, "We have a process, and we can't make exceptions for everyone. We get boxes every day." I said I was nearby and thought they might provide basic customer service. His response was, "We didn't ask you to come here!" I've never heard a retail employee say that before. I replied that I don't have to shop there either, but asked whether it made sense that there were almost no customers, at least three staff members present, and they still wouldn't help one of the only two customers there. Someone in the back could have looked during the time they spent arguing. He kept repeating that it would be hard to find the package and that they don't have time to do that for everyone. My response was, "Isn't that what you do in a retail store -- help your customers so you can make sales?" I could not understand why checking about 20 packages for the sender and tracking number was treated like an impossible task. Most people could do that in a few minutes. Helping customers seemed to be the lowest priority here. By then, two staff members had spent about 15 minutes arguing that it would take too much time, even though finding it likely would have taken 3-5 minutes. I asked if it made sense to spend all that time explaining why they couldn't help me when it could have already been resolved. That's when he got even more upset and started threatening to send my SIG back to the company. That felt like a pure power move. They refused to help a customer, then were apparently willing to pay to ship the item back just to make things harder for someone who had already purchased two pistols from them. This place seems to be all about ego and control. They were willing to argue for 20 minutes to avoid helping someone, then threaten to ship the item back to the factory out of spite. I'll get my SIG from another FFL -- no worries. Other FFLs I've worked with have started the paperwork the same day with no problem. Now that I've seen how they handle this, I'll make sure people know. This is truly the kind of gun store that alienates both new and experienced shooters. P.S. The owner emailed me that I am banned from the store and that they will send my SIG back to the factory, without ever speaking to me or asking for my side of the story. Good customer service starts from the top, and in this case, there is none at any level.

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    Bona Nox Firearms - guns_and_ammo - Updated October 2026

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