Wow, impressive and AMAZING service. My friend and I decided to stop in on our way to an event, and…read morewe fell in love. The owner is a genuinely nice human, and answered all our questions. There is something about the smell of leather, and it's the first thing that greets you when you walk in the door. I was so happy to learn that a pair of cool boots could be purchased for $100 or less.

Never spend your money here!! Ever!!…read moreWanted a "real" cowgirl hat, so my sweet hubby bought me a gift certificate to surprise me. Walked in to a nearly empty store soon after they opened & was ask what I needed almost immediately by a kind sales person.Was thinking it was going to be a nice experience!! Could not have been more wrong. The sales person directed me to "Lance", who was helping another person when I came in. Lance asked my name & then said it wrong, so seeing his hearing aids I corrected him. Big mistake!!!!! He was such a jerk from that moment on I should have left. But it was a gift & I already knew my husband would be disappointed if I left. After Lance showed me a $1,000 hat & I told him I was not in the market for one in that price point he smirked & said, " well I didn't think you were". So I pointed to one I thought I'd like to try on. He then decided to lecture me on color. I'm a retired interior decorator, so I told him that. He immediately walked me to the front of the store to show me he opened it 50 years ago, even though he was a criminal attorney!!! What the what? Then he was angry because I told him I had seen a video about how the hats were formed with steam, which he specialized in. Bad choice. He then ignored me & waited on 4 men while I was standing there. He kept telling those men I knew everything & he was such a nasty, rude, angry old piece of skin, while thinking he was being funny. I spoke to all of them at one point & said "this guy is a real jerk". They all agreed. But one let me know that he is really good at fitting hats. Before I left I told the sales person that people like old Lance just need to not be in public & that person also agreed with me, but told me Lances schedule so I could avoid him if I ever came back. Lance, you're a miserable, angry old man who thinks a little western store is a special place, but I found the exact hat on Amazon!!! Guess what, it wasn't any more that you charged me for it, even though you told me you should have charged me more!!!! I was hoping you would read this & remember how you treated me, but I'm certain that you have no idea about the internet, since absolutely everything you do is written & in carbon copies!!! Lots of boots & hates. Horrible owner. Don't shop there when you can buy everything elsewhere. But do go & try stuff on, then put it back in the wrong place. I'll be rearranging boots & hats if I ever go in again. I would like to give this place a minus rating.

All I can say is wow! These guys are your one stop shop for any gym equipment needs. They outfitted…read moremy garage gym and have supplied my local crossfit gym with all new equipment. My biggest reason for using PR is the customer service and the fact that they didn't price gouge during the pandemic. Back when equipment was scarce these guys never raised their prices even tho everyone else was! Such a cool move. Jen is your go to gal to hook you up with some seriously high quality equipment for an insane price. Go give them a visit!

Super stoked on the new equipment. I got the power rack and bench set. It came with 370lbs of…read moreweights! I also added a dip bar and a women's bar for my wife. Jennifer was AMAZING from the start. Once I placed my order Jennifer reached out to see if I had any questions and how to complete the order because I'm in southern Washington (they do a delivery to Vancouver CrossFit). When it came time for delivery I was away on a work trip. This is where the PR Lifting team came through clutch. Although it was a special circumstance, Josh was able to deliver my equipment to my house. Man. What a HUGE HELP! They're awesome people delivering great equipment. Just unwrapped everything and it's all quality equipment. Thank you so much. Will definitely order from them again!

I love that they are a long time Everett business and that they cater to the sporting good needs of…read morelocal school and community teams.

Disappointed to receive our daughter's basketball team order only to find sizing was all too large…read more When I reached out to H&L Sports, they indicated their sizes are uni-sex / men's sizing. Unfortunately, the items were not listed as such on the paper flyer we received from the coach, the online team ordering site nor the receipt. Clear sizing needs to be included on each individual item to eliminate this on future orders.

Always the best customer service. Friendly and helpful. A bit pricier than HD but worth it to…read moresupport a local business

The staff here is so friendly and helpful! Every time I go in here everyone greets me with a smile…read more I always feel comfortable shopping here for anything and everything but especially like their plant section. Their hoodies are also insanely comfortable.

I've gone here occasionally for several years during salmon season. Always an excellent selection…read moreand the prices are very reasonable. The staff is always been extremely knowledgeable and polite and helpful. Connor and devon helped me today. They were readily available. This store reminds me of the old stores.That that you could count on that cared about the customer. A++++++

Having a few friends recommended this place I planned on spending my money with a smaller local…read morebusiness vs one of the big box stores, but that definitely won't be the case going forward. My wife purchased me a new rod and reel as a gift from Johns Sporting Goods 5 days prior to them having a discounted price on the reel purchased. I'm going on a 3 day fishing trip so I planned on dropping in and buying gear for the trip and see if they would be able to price match their special and just get a credit to spend there. The rep immediately and in a very rude way said "nope not doing it not a chance". Now as a new customer and looking to spend way more then the difference and going forward you would think they have a better way to go about things. So while their selection is pretty good (only reason for 2 stars) the customer service is horrible and they have not only lost a customer, but I will be telling others in the fishing community about my experience and what to expect when shopping with John's Sporting Goods.

have been going there for 15 years for orthotics. every person is a certified orthotics-a 2 year…read morecertified program. they don't get commisions- they want you to have a shoe that fits your foot correctly. they have the best supportive shoes - not cheap- but will last a long time. people come from all over wa for an appt for the best care, certified orthotists and shoes. joanne from tacoma

This is the only shoe store that has shoes and inserts, to ease my painful Nueropothy. I just went…read morethere days ago, to get 2 more pairs of shoes . The personal are extremely helpful and know exactly what I need to walk with less pain. I also want thank the VA for covering the cost, and knowing which store for me to go to.

Went up to scope out boots. Greeted when I first walked in, need any help holler. Just trying to…read morefind a pair of ariats and what size fit. Another employee came up after a bit, wish I'd got his name. He pulled several boots out for sizing and sadly, they did not have to boot I wanted in stock. Easily ordered on line. Great store, employees understand the meaning of customer service. Wish I'd gotten that guys name, Hispanic, maybe Native American, big guy. Anyways, great guy.

Customer service Not one employee said hi as we walked in…read moreand I thought ok maybe they are too busy but no Standing and giving eye contact to employees not one said hi or may I help you? So rude they rather talk to each other. I was actually in an employee way and she made me feel like it was my fault. Not coming back. Won't recommend to family and friends. I hope their CEO reads this.

There is no good will at this store. They asked me to donate to their employee training program…read morebefore they ask if I wanted to purchase a bag... seems likely that its so they can pocket the change. After opting out of donating I asked if I was going to get bags for the glassware I purchased, the cashier (male with a lot of tattoos) got upset and literally threw a bag at me... and I bagged the items myself. I don't complain. I observe and report. But only when the service is reprehensible.

I have made many donations over the years at this location, although trying to make a "donation"…read morehere now is ridiculous! We brought a whole truck load of items to donate. The workers picked through the items and decided what they would take as if they were furnishing their own homes! We had a nice, used, all wood night stand that they wouldn't take. They said it "wasn't new enough." WTH!? Also, we had some indoor ceiling lights that they said they "don't take," but then they threw them back in the truck nearly busting them. We left there and took the nightstand to Value Village, which they happily took. They will get no more donations from me!