Stephanie and her team were so wonderful, they actually listened to my needs and got me into the…read morecar that I wanted in now time. Anna at the front desk is wonderful to talk to. Duane in finance was a treat to sit down with and get to know. Very professional, friendly place. I highly recommend. One thing I would suggest is to get rid of the plastic key chain it is a bit taky and this place is not taky.

Used car sales manager did a horrible job lying, when we were going over numbers I noticed he threw…read morein an extra cost of $2500/$4500. When I asked what the extra cost was he tried to telling me it was an application fee. So be extra careful if you're buying from this dealership. I was contacted by my sales representative who was amazing by the way, she was having another sales manager reach out to me, but I declined furthering my business.

I drove all the way from Houston after work about 3.5 hours to get my new car, and honestly, it was…read morecompletely worth the trip! I called ahead and they were kind enough to schedule an appointment and hold the car for me, which I really appreciated. The deal was too good to pass up for a slightly used 2026 Mazda CX-50 Meridian. Rickywas my salesman at Mazda South/Roger Beasley, and he was wonderful to work with. He was friendly, welcoming, and answered all of my questions without ever making me feel rushed or pressured. A special thank you to Mike, who was absolutely incredible! He went above and beyond to help me finish the purchase and made sure everything was taken care of. He was patient, attentive, and so helpful throughout the closing process. He really made an already great experience even better, and I truly appreciate how much effort he put into making sure everything went smoothly. The long drive from Houston was definitely worth it, and I'm so happy with my CX-50! Ricky and Mike made the whole experience easy, pleasant, and stress-free. I would definitely recommend this dealership to anyone looking for a car!

Couldn't be happier. The Service department worked with my schedule and I was able to be seen in a…read morematter of days NOT weeks. I was provided a loaner but Mazda went above and beyond to get my vehicle back on the road again. From Sales to Service the experience is exceptional. Thank you Roger Beasley Mazda South!

Oil NOT CHANGED but charged $75. My young daughter was fully…read moreripped off! I discovered the black oil just weeks after said service and changed it myself. I did not confront them, I don't live in Austin.

i paid $800+ for pads and rotors to be replaced and they just slapped new pads on. lied about it tooread more

I was lucky to have found this place. Hussein and his team brought my '67 Alfa back to life!…read more Instead of pushing for an engine rebuild, they took a patient, methodical approach to diagnose exactly what needed to be done to get the car running again. They kept me informed throughout the process and pricing was fair and honest. For foreign classic cars, I do not believe you will find another mechanic in Austin with their level of expertise. 5 stars!

1 Star -- Completely Disrespectful Treatment…read more I have never cried over bad customer service in my life until this experience. I'm an LVN, and I had just worked a 16-hour shift when I came out to my car and it wouldn't start. I called around trying to find somewhere that could help me and specifically asked if bringing my car in would be an inconvenience. I was told, "Bring it in." So I did. I explained what was happening and was given a quote. My first reaction was that I couldn't afford it. Not because I don't believe mechanics deserve to be paid fairly.. they absolutely do.. but because this was my rent money. I needed a moment to process the cost and figure out what I could do. I ultimately decided to go ahead with the service, which was already over $400. I was then asked to come outside and try the new battery. It still didn't start. Then I explained that I have a Smart Start ignition interlock device in my vehicle. I'm over 2.5 years sober, and I'm proud of that. Having a Smart Start is not something I'm ashamed of, and I certainly never expected it to become a reason for me to be treated like a problem customer. I was told that because of the Smart Start, my situation was more of a hassle and that he had other customers to deal with. So I asked a very reasonable question: Are you saying you aren't going to help me because I have Smart Start? The answer was basically that they could, but now I would have to pay another $197 just to make a phone call to get a code, and then another $197 to perform the test. That's nearly $400 more, and I was understandably shocked. I asked questions. I said I felt like some of this was unnecessary. I was trying to understand why I was suddenly being charged hundreds more. And instead of explaining it to me like a paying customer deserves, I was told to find somewhere else to take my car because they had other customers who could "actually afford things." Read that again. "Other customers who can actually afford things." I was absolutely stunned. I asked if he was telling me to leave and that they weren't going to work on my car. He told me he wanted to make sure I could afford it because he was too busy to sit there and talk. That was the moment I realized exactly how little my business mattered to them. I understand being busy. I understand mechanics work hard. I understand working outside in the Texas heat. I have zero problem paying someone for their time and expertise. What I do have a problem with is being humiliated for asking questions about a repair that was costing me hundreds of dollars. I'm not rich. I'm an LVN. I work extremely hard, and I had just worked a 16-hour shift. I came in needing help because my car wouldn't start.. not to be lectured about whether I could afford their services. Being concerned about the price does not make me a bad customer. Being unable to immediately hand over hundreds of dollars does not make me less deserving of respect. And having an ignition interlock device does not give anyone the right to treat me like an inconvenience. I've had more work done on my car for far less money, and I was willing to pay for the work I came in for. I simply wanted an explanation before agreeing to keep spending money I literally needed for my rent. Instead, I was made to feel poor, inconvenient, and unworthy of their time. I walked in exhausted and already stressed about my car and my finances. I walked out in tears a couple times claiming I had to use the restroom. That says everything you need to know about the customer service I received here. Businesses have every right to charge what they charge. They have every right to be busy. And they have every right to refuse a job. But if you're going to tell a customer to take their car somewhere else because you have customers who can "actually afford things," don't be surprised when that customer tells everyone exactly how you made them feel. I came here looking for help. I left feeling humiliated. I will never bring my car here again, and I absolutely cannot recommend this place to anyone who expects to be treated with basic human decency. The only good thing about this place was I think the daughter of the owner. Too bad she showed up last minute because I probably would have recieved a way better experience.

Dropped my Mazda 6 off with Leonard's for some overdue maintenance. I'd checked a couple of other…read moregarages and Leonard's had a fair price and a good vibe. Went to pick it up and it wouldn't start! Turns out the alternator had died at some point and the car had been running on the battery - which was also now testing bad. At this point I wasn't headed for a five star review. But Leonard's knew it was a bad look, and even though they hadn't touched the alternator or had anything to do with it, they gave me a more than fair price on the repair. But what really impressed me is they got the old battery out of my car, took it to Walmart and got a replacement (it was still under warranty) and installed the new battery for me! That was above and beyond -- I'll be going back to Leonard's for car repairs from now on.

Honest, fast, reasonable repairs. They have an onsite diesel mechanic. We went there for a second…read moreopinion and they saved us THOUSANDS from what South Point Dodge was going to charge us. Even went out of their way to help us dispute the diagnostic charge from the dealer for a complete refund! We have found our forever mechanic!

Zayyan was a lifesaver for me on my visit to Austin. He was able to help me with my I4 as well as…read moregave me great information regarding the new electric series!

I recently purchased a M340i from Geo with BMW of South Austin, the shopping experience was…read moreamazing. He helped me stay in my price range but still get me into a car that I am in love with. During the test drive he was very knowledgeable about the car. when it came down to trading in my GR 86 in he explained the entire process to me, as he could definitely see it was very hard for me to sell my baby. As I went into Finance with Ryan he helped in any way he could with getting the car into a payment I was happy with but still making the process quick (not rushed). Telling me serval different options and giving me advice, as I am pretty young to be buying a higher end car. The BMW Genius Lazarus also was very knowledgeable about the car, seeming just as excited as I was. The dealership itself was very peaceful and clean. Overall I I am very pleased with my experience, and will be going back to Geo for any future purchases.

I had an incredible experience working with Ben at Mercedes. From the moment I walked in, he made…read moreme feel completely at home--no pressure, no rush, just genuine, top-tier customer service. Ben went above and beyond to make sure everything was smooth, transparent, and actually enjoyable. He took the time to answer every question, made the process easy to understand, and truly cared about making sure I got exactly what I wanted. By far the best experience I've ever had buying a car from a dealership. If you're considering a Mercedes, ask for Ben--you won't regret it.

I do love my car, but the overall experience felt a bit rushed. Before the sale was finalized, the…read morevehicle had not even gone through make-ready yet, and I repeatedly asked for the inspection report beforehand but did not receive it until after signing paperwork. Since I was coming from out of town, they offered delivery, which I appreciated, but it seems the dealership already knew the brakes were bad prior to delivery. You would think a Mercedes-Benz dealership known for high quality would make sure every vehicle leaving the lot is in tip-top condition. The manager also never followed back up with me regarding the brake concerns. Had I been given the inspection and full information upfront, I would've appreciated the opportunity to make that decision beforehand instead of after the purchase was already completed. Overall, I love the car, but communication and transparency could have been handled much better.

Received great service here and it didn't take long. I'll come back here again if I need my car…read morechecked out.

They were very easy to work with, had fair pricing, and didn't try to sell me unnecessary services…read more I am glad I took my neighbors (multiple) recommendations.