Beyond poor quality very disappointed!!! Took my clothes there three times and all three times either the items were ruined, stained and not cleaned!!! Not coming there again!! Before you pick up your clothes always check! If I am paying $14 for a dress to be cleaned I assume that the dress should be clean enough for you too wear it not for you to wash it again at home or take it to another dry cleaner. :(((( read more

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The service is HORRIBLE!! The main woman who works is absolutely the rudest person I have ever dealt with in a customer service position. Yesterday I went to pick up My dry cleaning. My cashmere sweater was hanging yet I have spoken to them numerous times NOT to hang my sweaters to fold and hang over the hanger as hanging them like a shirt ruins them- it stretches them out and also leaves "bat wings" on the shoulders. When I asked why my sweater was hanging she ripped the bag open, tote the sweater off the hanger and folded it and hung it over a pant hanger- this TOTALLY does nothing!!! The damage is already done. She should have kept the sweater and redone it but she THREW my clothes in my back seat not even hanging. I told her I didn't think I should pay for the sweater but she gave me my total with the sweater anyway. I will NEVER return. This place is awful. read more

I've given these people so many second chances. On numerous occasions I've had to bring dry cleaning back and rarely do my shirts look like they were professionally dry-cleaned when I wear them. This last experience however, was the straw that broke the camel's back. I spent money I don't have on name-tapes for my Navy uniform and dropped them off to have them sewn on. I gave them EXPLICIT instruction on how and where to sew the patches on. Of course, they sewed them on wrong and then refused to turn the uniform over to me free of charge without consent from the boss. The clerk refused to call the boss also. So now I have a uniform that I spent a lot of money on that I can't even wear that is also not even in my possession!!! It's not like this place is even cheap either. I have patronized this business for the last time. P.S. This post refers to the Esquire Cleaners on Hwy 140 at Laurel Canyon. This store is run by the same people. read more

TERRIBLE. I paid them 18 dollars for two dresses to have them cleaned. when I came to pick them up they were still dirty. she claimed they were ruined. I took them home and threw them in the washing machine and they came right out. I asked for a refund and they refused. the closed looked like they didnt even touch them. just threw them in a plastic bag. read more

DEPLORABLE!!! RUINED DRESS, LOST DRESS, LOST BROACH!!! DO. NOT. USE. Dropped off an evening dress and asked to pick it up the next day @ 1pm. I was told that was "no problem." When I arrived to pick up the dress, it was not there!!! I had to DRIVE 25 minutes to another location. She also CHARGED ME before I had the dress in hand. I arrive at the other location, and the dress is MISSING THE BROACH!! The lady tells me she'll drive it over from the hickory flat store. NOW I AM SUPER LATE!! I get home only to realize the skirt of the dress which was pleated has been pressed FLAT. And not well at that! I come back and ask for a refund and to be reimbursed for the dress that was ruined. Refund granted, reimbursement for ruined dress denied. BARELY AN APOLOGY. NEVER NEVER GO HERE!!! read more

dropped off 2 shorts that were clean with no stains. 1 pair needed new zipper other needed a button. this indian lady was very rude & had attitude. my shorts had black stains on them when I got them home brought them back same indian lady gave an attitude when I told her they needed to fix the stains. she barely spoke to me & left me at drive thru for a while. she tried to have me pay w/out checking how she "steamed clean" the stains. then the shorts with the new button I checked and the button was too big to go thru the whole..i will NEVER go back to this place EVER. its at hwy 140 & east Cherokee dr. god help us if she is the owner.. read more

they are the worst cleaners in canton. i went to have some items cleaned and they didn't only lose one of my blouses..she argued with me about it. and i adimently told her if she would have given me a ticket stating the quantity of my items she would see she lost one of them. on top of that my "supposedly" laundered items smelled like their nasty cleaners on marietta hwy. it didn't smell like fresh drycleaned items but instead a very funky smell that you can smell when you walk in the place. again she wanted to argue about that as well. and i told her the reason you can't smell it is b/c you are in here with the smell daily. they should be shut down! they are taking people's money and clothing. they have no idea how to run a cleaners..nor do they know what customer service is. i would think twice before going to this place! they have several locations. be very aware!!! the location i went to is off marietta hwy in the kroger shopping center. read more