Buyer Beware! Suit that was worn less than 3 times was RUINED here. I brought my suit to pressed and cleaned here based on high local reviews but when the suit was returned to me, it had clear markings like it was scorched by an iron! They took it back and said that it was liquid starch and tried to clean it again. The outline of the abnormality is the clearly an iron. Wouldn't recommend bringing anything you like to this cleaner. Offered to pay for the rest of my dry cleaning bundle as restitution. Gee Thanks! AVOID. read more

Esquire Cleaners - Iron burn marks - Shoe Repair Near Me - Cumming, Georgia

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They have damaged my silk dress They don't know how to clean silk materials They changed me $30 and damaged my dress It's poor quality cleaner Don't use them read more

I walked in with 20 items to dry clean and they wouldn't honor the $10 off coupon featured on yelp. I have 10 items per month to dry clean and will take my business elsewhere. Small minded mentality. read more

I have used this cleaner successfully for several years. However recently they lost 2 pants of mine as part of a large by hand drop off. After I called them once receiving my clothes back they promised to investigate and call me back. They did not. I followed up by visiting the store. They assured me they could resolve as they had a date stamped system where they could call up a video showing what items I brought in. In my presence they searched for the video and could not find the corresponding drop off. They then offered to view the longer video from the day of drop off and get back to me. I never heard from them. They should provide a ticket indicating a count of categorized items dropped off which would both verify a date and provide a record for both parties of items in their possession. Instead they only provide a numbered receipt with no detail. read more

Worst experience ever! They charged me $40 for a repair that I didn't ask for and they did it without my content. The owner refused to refund me and told me, "everything is expensive these days, you should have asked about our prices it's not our responsibility to tell you how much the repair will be". EVEN THOUGH I DIDNT ASK FOR IT!!!Literally I am still in shock by how this conversation went. read more

I've been doing business here for about five years now and really enjoy doing so. While all dry cleaners tend to do a good job, the difference with Esquire is their service. I am always greeted with a friendly smile and it's genuine; not some "always smile at the customer" type smile. I'm so happy they survived Covid. I was letting the owner know that on my last visit and he told me that six cleaners in the Cumming area didn't survive. It is a testament to their professionalism and customer service that they survived. While I occasionally use other businesses in this shopping center, Esquire is typically out of my way so that should tell you how good they are. I'm willing to go a few extra miles to patronize this business and I highly recommend doing business here. read more

We brought our trade show sign in to be cleaned. They did a phenominal job, very nice people that are a pleasure doing business with. Reasonably priced. Would definitely recommend them. Thanks, Tha! read more

Since this cleaners changed ownership I have had nothing but trouble. First they speak almost no English. Now they have now lost 4, $100 shirts. Trying to tell me I picked them up when I had the claim ticket in my hand and know that I have not picked them up. DO NOT USE THIS CLEANERS!! read more

Love this place. Reasonable prices, very friendly, they do great work and always have our clothes ready when they say. Easy in and out drive through. read more

I have been using this business for laundering all my shirts for almost 20 years. I also use their dry cleaning services, as well. I must say that not once have ever been let down by the quality and promptness of their service. I love that it is a family owned business. I am extremely particular about how my dress shirts are handled, and they have always exceeded my expectations. I have and will continue to highly recommend Esquire for all dry cleaning and laundry services. read more

It seems like a lot of the good reviews of this place are old. Horrific experience here today. Brought my ticket in from dropping my clothes off 2 days ago. The lady said there were no orders under my name and sorry but nothing she could do (ok then how did I get this pickup ticket?). I told her we needed to look, and after scouring the back room we couldn't find my clothes. She called her manager who wanted to check the cameras to make sure we dropped off the clothes (way to treat your customers- accuse them of lying!). After standing there for 30 minutes we finally found my clothes (they had been put under someone else's name), and they only gave me $5 off for the trouble. Will NEVER be back. read more

I went there for my first rime ever doing dry cleaning and the lady who helped me there was very nice and helpful. She help me decide what was best for my clothes. read more

I took an expensive drapery panel in to get a stain removed. When I picked it up, I was told that the stain was lighter but hadn't come out. I was okay with that since I know that not all stains could be removed and paid the $25.00. I went home and hung it back up temporarily while I looked for a replacement. To my shock, the panel had shrunk up 4 inches! I don't understand how that could have happened but buyer beware. read more

This is a first rate place. If it got any better they'd have to expand as I don't know where they'd put it all. Folks are congenital. Pleasant to talk to, know their business, tend to it, and do it well. They are happy to be here and it makes you happy you came by. Alterations are accurate and prompt. Cleaning is done right. When you put on a clean shirt they've laundered the crispness makes you feel better instantly. Gives you confidence and perks up your smile. What a pleasure it is to do business with such efficient friendly folks. read more

This place has a friendly owner who runs the place and they are open until; 7 pm on the weekends. Even after moving further away from this place, we still make the effort to drive here to get our clothes done. We have never had any problems at Esquire and highly recommend them. read more

Esquire Cleaners - Shoe Repair Near Me - Cumming, Georgia

If you are ever looking for an awesome dry cleaning business, I highly recommend esquire cleaner. There were wrinkles in my husband's suit that we thought might have ruined it but esquire got them out. They're always super professional, fast and they know their customers! read more

If you need dress shirts done. This is the place to be. Hands down the best cleaner in town.

How often we criticize, how seldom we praise.Such is not the case with Esquire Cleaners. We have been continuing customers since 2012. Pat and his wife set a high standard of excellence in the cleaning industry. If there is ever an issue they will fix it with no questions asked. Excellent customer relations and fair pricing. Bottom line, the best of the best. Tom Senior Cummin,Ga read more

DO NOT TAKE YOUR IMPORTANT CLOTHES HERE. I took my high end coat here and even though I made sure with them to follow the cleaning instructions, cover buttons to avoid damages, on the tag, they didn't follow it and cracked two buttons and scratched all buttons. I complained and requested for refund but since the owner was not there, I was told to leave the coat so that the owner can take a look and would call me next day to discuss. I received no call on the following day. I went back to pick up my coat since I did not want to leave it there long. The owner was not there and they again told me she would call me next day. The owner did call me back this time but I could not pick up the phone because even though I had asked them to call me after 4:30PM to be able to pick up, she called me in AM. She left me a message mentioning that SHE DID NOT SEE ANYTHING WRONG but told me to come over again in the morning that is the time she is available. I cannot go there in the morning since I am working and it is over 20 miles away from my house. I chose this place because I was told that this cleaner does a good job. Apparently, not. On further inspection, I found many small white stains looks like either leftover laundry detergent or laundry starch on the coat...also had took my suit pants together with the coat and they came back with the shining (this happens when fabric is ironed improperly with too high of a heat setting and the iron is pushed repeatedly across the fabric.) on seams. Very unprofessional and they do not know how to treat clothes. If you have clothes that you don't want to damage, please do not take them here. read more

We used Esquire for my husband's work pants. The price was reasonable and the service was courteous. His pants were done as requested (He is big on the crease). We would definitely use this vendor again. read more

This place is the best in town for cost. The person I spoke to was also very professional in handling my request. I will definitely use their services again. read more

This is my favorite Drycleaner in this area. I tried all dry cleaners on Bethelview rd but this is the best one for my husband suits and my delicate fancy dresses. read more

Great Service, friendly. Also offers tailoring. Reasonable turn around time for clothing. Good prices. I appreciate green alternative for dry cleaning, since I strive to avoid as many toxic chemicals. read more

Excellent service! The owner Pat and his wife are always so friendly and helpful. Location is convenient at the Publix center on Bethelview and they even have a drive up where you don't need to get out of your car. Highly recommend them! read more

Great job cleaning and in a timely manner. Called me a day before it was ready, and then again when it was ready for pickup, so a nice heads up. Also, the prom dress I brought in for cleaning had a tear in the mesh that I knew about beforehand but they called me and alex if I was aware of it, I said yes, and they even offered to fix it. I'm a high school student and they worked with me on pricing which I really appreciated. In addition, I wasn't able to pick it up for about a week after it was done, and they were totally cool about it. Really good customer service and such nice people. read more

Tried calling and asking about shoe repair. They could not give me a quote over phone.

This dry cleaners in courteous and nice but they do a very poor job on laundered shirts. Never cleaned the collars. I pointed that out to them and they had excuses and said they could get the stains out over time???? What???? No more business from me. read more

I dropped off two pair of designer jeans to be taylored a WEEK in advance, returned from a business trip (only to go out on another the next day) and they had not done anything. They didn't call, make other plans, and all the kid said, was I am sorry. I asked if he was joking. I understand things happen but they did not discount my other dry cleaning or anything to resolve the situation. I told them this was unacceptable and that I would NEVER use them again!!! read more

My daughter took her new sundress she purchased for college (that had a noticeable stain on it) to Esquire Cleaners. They returned it to her "cleaned" with the same stain on it. After speaking to them, she was told that they would clean it again free of charge and remove the stain, but it wouldn't be ready until two days later (after she would have left for college). They told her that if she took it somewhere else, maybe they could have it ready on time for her, and that she would have to pay for it to be cleaned twice! TERRIBLE customer service!! Will not be returning! read more