I come here all the time, but after this experience I will never come to this establishment again…read more I rarely write reviews, but I don't want anyone else to have to go through this. I was a walk in appointment, and they told me to come back in 40 minutes. Totally understandable, so I did. When I returned, I checked in and then I sat there waiting for another 10 minutes before another woman walked in and said she also had a 6:00 appointment. The staff then told a client whose nails they were already working on that they couldn't continue her design because the woman who had just arrived had an appointment. After hearing that conversation...and knowing I had already been waiting over 20 minutes myself...I spoke up and said that I also had a 6:00 appointment. The other woman left because she was understandably frustrated, and then the staff proceeded to ignore me. I get it if they are busy, but the fact that there was no communication between any one of their employees or me was ridiculous. I finally asked how much longer they think it would be. They said they were finishing a design. (Even though they were about to stop the design to work on the nails of the woman that came in 10 minutes after me) I asked again, and they told me about 20 more minutes. So I was told to wait 40 minutes before coming back, then waited another 20 minutes after I arrived, only to be told to wait an additional 20 minutes. That's completely unacceptable and incredibly disrespectful of customers' time. Absolutely ridiculous. I will never be coming here again.

I was in town yesterday for my sons baseball tournament. I stopped in to get my nails done and…read moreeverything looked great but today all the color on my nails started fading. I had a manicure and Gel nail polish done. And after paying $50 it's very disappointing

I've been here a few times for no chip manicures and pedicures. I feel like every time I'm really…read morehappy with the end product. They have a great selection, polite staff, and an overall great vibe. You can see them use new tools to promote cleanliness. The prices are also fair in comparison to other places in the area!

Place is great . My fiancée goes there all the time and they never disappoint . Highly recommendread more

Lihn and the women who work with her are amazing and professional. I was happy with my manicure…read moreand the time Von took to make it perfect.

Wendy was fast and if I spoke Cantonese we would have had quite the chat. She was unfazed by the…read moreterrible condition of my winter toes and turned them into shiny beauties ready for their spring sandal debut. Wanted to frequent here because they offer Dazzle Dry mani/pedi for $70. I like sheer on my hands and Peacefully Me came out wonderfully. Will return.

I have been going here for over 2 yrs. The older gentleman always takes care of me. I get a…read morepedicure and he knows I have diabetes and he is very careful. 5 stars

I have never left the salon not happy. I have natural nails and he is always very careful about not…read moredamaging them when taking the gel polish off.

This was literally the best pedicure I've ever had. It was so long and thorough, Anna took her time…read moreand was a perfectionist with everything (in a good way). I absolutely loved it and her. Worth every penny. Can't wait to come back soon! :)

I started coming to Anna for pedicures this summer. I love her personality and her massages with…read morethe exfoliant/lotion. Today I went to her for my 1st ever gel manicure! I was a little nervous and had lots of questions. Anna took her time to explain how the gel was different as showed me inspiration images she had on her phone. It felt like lovely knowing she took time out of her day to talk me through my decision. I love my gel nails for my upcoming vacation to Hawaii! She's a pleasure to spend time with and I look forward to seeing her for my mani/pedi's!

I was visiting Chicago and decided to get a pedicure. I looked up pedicures on maps that were near…read moreby. Lisa stood out as she had a 4.9 star rating in her reviews. She absolutely lives up to this stellar rating! Her place is quaint, quiet and clean. Lisa is very personable and really knows what she is doing. A true professional. This was the best pedicure I have ever received, hand down! Will definitely go back and see Lisa the next time I am in the Chicago area.

My gel mani lasted maybe 4days and all chipped. She takes her time but never going back. Not the…read morebest at responding in a timely manner either.

Kiko is the best! I always look forward to seeing her when I come in. She does an amazing job every…read moretime. She is careful, clean, and pays close attention to detail. She did my nails for the 4th of July, and I loved how they turned out!!!

Very kind owners and nail techs! I walked in for a same day no chip gel manicure with art, and it…read moretook about 1.5 hours total with a removal. I had a couple of inspiration pictures, but ended up having to not do the ones with cat eye or pearl polish since they couldn't do it like the photo. Got a blooming gel instead with french tips! My only complaint is that some of the french tips are different thicknesses and could've been a bit more detail oriented. The total was $68 plus tip, with the base gel being $45 plus $25 art and $2 cash discount. They gave out complimentary $5 coupon and hand cream as a holiday gift!

Wow, I'm amazed with how much I loved my first time here. Grand Nails Spa is extremely large and…read morekept very clean. They expanded the space about a year ago and I can understand why. On a Monday afternoon the place was extremely busy. Almost every station was filled. They take appointments and walk ins. Pricing is a little higher in comparison to other nail salons, IMO though it's worth it. I got a French dip manicure by Liz and a green tea pedicure by Jenny. Both services were relaxing and the ladies did a great job. I didn't love how I had both done at the same time, however, they asked me before hand if that was OK. Going forward I'll probably try and get them separate so I can enjoy each service on its own. This was my first time getting a dip manicure and I'm really happy with how my nails turned out. I was getting no chip manis for 15+ years, but as a mom with a newborn... I need something that's stronger and NOT going to chip or scratch my baby. It's been 4 weeks and my nails still look great and haven't chipped at all.

DO NOT GET WAXED HERE. I got my eyebrows waxed and she burnt the hell out of me. WITHOUT telling…read moreme, it wasn't until I got in my car and saw