Dr. Sit is the best optometrist I've ever had. He's very caring and makes sure you thoroughly…read moreunderstand your condition. All the other optometrists I've had are very rushed but he really takes the time to explain things with you. His staff are also very friendly!

I called today at 1:10PM and whoever the lady who answered the phone was nice at first. She was…read moregathering my info and since I'm new to this whole process I was asking more questions about how this process worked. She hung up on me for asking clarification questions... didn't expect that service from a company rated so well

Been here before and my girlfriend and I have both used their services. Eyeglasses are reasonable…read moreand they do have some designer Eyewear if you're interested. Service is relatively quick and they will adjust your glasses and replace your eye pads as needed. They used be be called a different name. Eyeglasses World. They keep your information on file so it makes it quicker to go through the process

Had a thorough eye exam and picked out great lenses. My insurance was used and the service was…read moregreat, with glasses ready ahead of time.

Good service friendly people lots of good selections and excellent prices. Plenty of parking and…read moregreat hours I'll go back for sure

Accessibility: there are a few accessible/handicap parking spots in front of the building and it's…read moreflat ground from the parking lot up to the store so no need for a ramp. The doors to enter are pull doors. There are two bathrooms inside, in the back, and both are any gender (with pull doors that are kind of heavy). Experience: as soon as I walked in it was super spacious inside and I loved this. I had plenty of room from other people and it wasn't crowded at all. The employees were really nice, I was seen right on time for my appointment, and I got an eye exam for 25 dollars with insurance. They have a few sunglasses but not too many...mostly glasses, but SO many to chose from. I wish they had more sunglasses because that's what I came for, but getting a full eye exam was good!

I have gotten three pairs of glasses in five years at the Escondido Stanton Optical. The first time…read moreI brought in my prescription from Kaiser because I couldn't find what I wanted. Fortunately, this Stanton has a contract with Kaiser for discounted pricing--even better than I could get at Kaiser's optometry group. I got lenses and a new frame for less at Stanton than lenses alone at Kaiser. Also, the second and third times I used the optometrist on-site, which is more convenient than scheduling with Kaiser. I have a complex prescription and am long past being able to wear cheap plastic lenses and bargain frames. Nick, the manager, has always been helpful about walking me through various frame and lens options, and following up when I have come in to get my frames readjusted a couple of times.

Amazing customer service provided by Calista and Lisa! There were customers looking around and some…read morebeing seen but they managed the store well.

I walked in a blind man, walked out seeing in 4K…read more My last eye exam was 3 years ago...new prescription required ASAP. The exam was comfortable, professional, and informative. Dr. Le answered all my crazy questions with patience and in a manner that was easy to understand. The entire process was surprisingly quick, but I never felt rushed. With desired eyeglass frames on-hand, Dr. Le crafted my prescription lenses on-site in only 15 minutes - shatter resistant, anti-glare, fatigue free blue-tint, fantastic. Bonus: Dr. Le was able to verify my eye coverage and it turned out the exam and cost of prescription lens were heavily discounted. Huzzah! I've been coming here for 6+ years. Give Tam Le Optometry a chance to earn your business.

Dr. Tam Le was very nice and appointment was easy to get same day. With Insurance I paid $234 which…read moreincluded exam, frames, lenses (single focal) and supposed to be $75 off with insurance. The 2nd star is for same day service and I'm just being nice. The receipt I got as pictured for the eyeglasses, does not show what I actually paid for. Just a custom amount, which I find very interesting. When I clean the new glasses and hold the top/bottom of frame to clean the lenses, you can feel them pinch on the lenses where normally it is a solid feeling. I brought them back and she "fixed" it but now a couple hours later it is still the same. The pictures show the misalignment and taken after the "fix." (The clear lenses and brown frames were all bought here). As much as I like these glass will unfortunately not last. I wanted new prescription polarized lenses for the prescription sunglasses I already had and they ran $230. This is with a 20% discount she said. I received them yesterday and they are poorly fitted as shown. My daughter said my sunglasses look ghetto now. I came in today and Dr. Tam said its normal to see clear around the edges because of the film they put. My older prescriptions lenses did not do this. She claims they did, but of course I would notice it and return them as well. She took them to the back and came back to show me my old ones and how they do it too. The sides now looked damaged on my old lenses like they were tinkered with. I was very frustrated. I know my lenses as I clean them and maybe only used them 50x in the past 2 years. The frames still look brand new. When I wanted a full refund she kept guilt tripping me that she is losing money asking me for $100 because she had to order them. I've never had a business ask this, even a small business. I asked her to show me her cost and it was $57. I was reluctant, but tired of the guilt trip so I paid the $57 and threw the lenses away. I can't believe she marks them up 400% from $57 to $230 and that's with a supposedly 20% discount? Other places I've gone to and now called, charge for the lenses and installation, so hopefully she doesn't say it's for labor. I called several other places after and most will do polarized lenses with a prescription for less than $150, so don't do what I did. I asked for receipts for the polarized lenses again. She would not give me one and says everything is in the system. So no receipt for what I paid for and threw away (which was in cash) and a business write off for her. After reading some of the bad reviews I understand why and how she replies back to them. I hate how this happened to me of course and hopefully doesn't happen with you

I had two pair of glasses that were the same. I went to four different places to try them to get…read morethem to swap my lenses. Came here Tony's The Man made it happen. Couldn't be happier with the customer service at this LensCrafters highly recommended. Go see Tony for any of your problems. He's the man.

I called the dr's office to reschedule my appointment and whoever answered the phone was extremely…read morerude and even angry I had to cancel. Not sure if it was the receptionist, doctor or whoever but they told me they are not scheduling me anymore and I'd have to do a walk in instead or pay a fee which is fine, but to be talked to so rudely is not. I had the common courtesy to call and cancel and instead of being met with basic professionalism and understanding, I was met with an angry and disrespectful response. If you want to be treated DISRESPECTFULLY when you try to do the responsible thing by calling ahead instead of simply not showing up, then by all means go to lens crafters Escondido. If you want to be treated with respect, go to another optometry clinic. I have LEFT and SWITCHED doctors. I would rather take my business somewhere that values its patients and treats them with dignity.

Had glasses made here twice, and both times they've hit it out of the park…read more First set were prescription that were also transition glasses. I always wanted a pair like this, and I was impressed with how great they were. The other week, my eyes changed and I had to add the ability of reading glasses to them. I didn't know one set of glasses could do it all. I was under the idea that at one point we would need a pair of glasses for different activities. I'm glad these new glasses can do it all

Called to make an appointment today, the guys who answered the phone was rude and unprofessional…read more He didn't help out as much and he sounded like he didn't care. Finally made an appointment but I had to cancel it since something came up so I called back and he answered. He already knew who I was so he said ok and hung up but didn't even care. He didn't try to reschedule the appointment and was just rude overall. I called back because I needed them to release my Medical Benefits and another lady answered and I asked her if they can release it and she was so rude and said we are doing it right now. Almost as if she's yelling. I don't know if they were upset that I canceled or what.

This review is for Cathleen Wilson, Optician ABOC. MS…read moreWilson is very patient oriented. After the exams are completed, she takes over and completes any necessary purchases and fitting. Her services are very, very thorough and competent. She is a pleasure to work with and leaves you with and impression she will provide service well into the future, if needed. Ms Wilson IS the reason my wife and I moved our optical needs to Eye Specialists of Rscondido! 5 stars for Ms Wilson!!

I have been using Eye Specialists of Escondido for more than 10 years. Dr. KIrk and Dr. McCafferty…read moreare knowledgeable, professional and kind. They eagerly answer any and all questions with respect. The office staff is friendly and definitely customer focused. I must give a 'shout out' to Cathleen Wilson who has graciously helped me when I needed to purchased new glasses. She listened to what I wanted and picked out several pairs to choose from. The end result was getting a new pair of glassses that I felt great wearing! I highly recommend Dr. KIrk and his staff.

I was on vacation visiting my father and my rimless glasses broke. I panicked since they were…read morebrand new and only prescribed to get me through to my upcoming cataract surgery in lieu of my usual contacts. I stopped by The Eyeglass Company and Russ went above and beyond to repair my glasses on site in just a few minutes. He was professional, very knowledgeable and extremely kind to help me out in a pinch. I HIGHLY RECOMMEND THIS BUSINESS.

IMPORTANT UPDATE to my earlier review. I just picked up my repaired glasses. Russ was very nice…read morewhen I went in; he explained what the problem was and why it had taken so long. But on top of that, he Refunded the Full price of the repair! So if you want to find a busuness with a person that has great integrity and is honest, I highly recommend the Eyeglass Co in Escondido. My repaired glasses are as good as new, and I will be back.

The North County Eye Center boasts about having a new office. However, the office design and…read moreoverall efficiency of operations are very poor. The patient is very taken to a room for preliminary tasks, but then directed to a holding center that's part of a hallway with four chairs. The TV is on, but there's no sound or close captioning. So why is it on? Perhaps to provide the only light in this area. Anyone trying to read printed matter will only have his or her eyes damaged. There's also a parade of workers going back and forth in an apparent exercise contest. Five minutes before my scheduled appointment, the doctor took another patient, thus signaling that he would be late for me. Later, he took another patient and finally noticed me but just mentioned something about the checking the system, while seeming clueless about my status. When concerns about the hallway/nook were expressed, he directed me to the main waiting room but expressed no reaction to awful design elements. A worker then approached me and asked my name, yet stated no reason for seeing me such as giving appointment status or even (gash) apologizing for the likely mix-up. Given all this on top of check-in issues, I requested a cancellation and refund. Yes, one efficiently of the office is collecting fees up front. That led to the office manager being summoned. She (no name given) appeared without much if any briefing from staff terms and claimed a willingness to discuss the problem but soon shut that down and ultimately gave personal insults instead of directing attention to the issues at hand. She called the scene distractful, but the source of any distraction was office inefficiency, of course. It didn't help that the waiting area, check-in desk and optical area are all in a close confined area. Apparently, square footage is precious in this new office. This action may have taken workers out of their comfort zone, but no patients voiced concern or seemed bothered. By the way, the counter clerk first opted to keep my insurance cards and ID as hostage while I filled out forms. Why? They had been processed. They are private possessions, not hers to keep. At no point were apologies given. That would have required professionalism and courtesy lacking in this office. And about that hallway with chairs? C'mon, see straight to get a real inner waiting room.

Needed an eye appointment for routine glasses/contact lenses. Everyone was great - in particular Dr…read moreSt Onge and the optometry tech (?). They could not have been more kind and professional, and both effortlessly made it feel like I had been coming there for years. Glasses options are very stylish and have a variety of price points. Could not recommend them more for any eye care needs.