I've been here to see Dr. Verret several times over the years. I recently lost my glasses and haven't seen so well lately, lol. Mellisa, a lovely young woman was great in helping me find a new pair of glasses. I splurged and got a very comfortable pair of GUCCI glasses. I wanted a new subscription but didn't want to wait a few months for my insurance so Dr. Verret gave me a very reasonable price to recheck my eyes. Once he moved the right lens slides in front of vision was wonderful seeing crisp and clear lines again. Really looking forward to it my new GUCCI glasses being finished in a couple of weeks. Thanks Mellisa and Dr. Verret for the great service. All the best, DM read more

Escondido Eyecare - Optometrists Near Me - Escondido, California

DO NOT RECOMMEND! This doctor is MONEY HUNGRY. If you're coming here to get the experience and care you will NOT get it, doctor will come for your money instead. This place needs to be renovated, it seems really old inside, I SAW A ROACH!!!! Disgusting and Disappointing. This Doctor makes little sneaky, "back handed" comments, it is truly disturbing. Seems as if he doesn't care for his employees! Truly shameful! read more

PEOPLE USING MEDI-CAL, DO NOT LET THESE PEOPLE TRICK YOU INTO PAYING THE $49 FEE FOR "RETINA IMAGES" This place is a SCAM. They don't get enough money from medi-cal and they will tell you you are required to pay for these BS $49 "images" that's a LIE. It's not medically necessary and they cannot refuse to see you if you don't pay for it. Shame on you. Disgusting to take advantage of people like this. read more

We have very good experience and opinion regarding Escondido Eyecare. All are very professional and knowledgeable

Quick appts, friendly staff. Lots of frame options! Glasses were done in less than a week.

The people are friendly, state of the art equipment and the exam was thorough and quick. I highly recommend them.

The Doctor, Eric, seemed very nice, a little soft spoken and he talked really fast but he was kind. The front office personnel is another story. Melissa helped me after my exam (which cost me $59 after my insurance was taken into account). She was rude and seemed exasperated with me before I even had a chance to ask any questions. WITH INSURANCE she quoted me $190 for one pair of single vision lenses (not including any frames). I have VSP insurance and they are an in-network office. Not to mention they tried to push progressives ($355) and I just have a minor astigmatism. This is a racket. She didn't care to explain any of the "add-ons"/additional copays that made my glasses so expensive, she didn't offer to adjust or delete any of the add-ons to help alleviate the cost and make it more palatable, she just looked at me with disdain and said I don't have to buy glasses from them. I did not buy any glasses from them. I took my $59 piece of paper, with my new script and left. I will never go back. read more

I needed a pair of Maui Jim's adjusted. Jackie was very helpful and friendly. This is where Maui Jim directed me as they are a retailer for them with trained specialists. Jackie did a great job adjusting my new sunglasses that now I can wear comfortably. read more

I have no idea why this place is 3 1/2 stars because everyone was literally so nice and helpful. There was not a single thing I could complain about. Not only was everyone super nice but they were straight forward and had me out of there within 40 mins. Fastest eye appointment ever!! Love love love this place and all the girls at the front desk! read more

Office operations were super quick and efficient, without skimping on effort, empathy, or information. I'm super perplexed by the reviews I read which disparage the office staff. I just had the best eyewear selection experience of my life. Everyone was super helpful, very transparent about pricing, helped point me to choices which maximized my insurance benefits, and gave me informed input on the products which did not cross over into the territory of attempts to influence my decisions or upsell me. Warm, welcoming, fun environment; good COVID protocols when lots of other places have abandoned them. Doc and all staff seem competent, knowledgeable, and personable. Not a single complaint except I have no reason to go back for a year. Thanks so much! read more

Love that all the staff were wearing masks and following Covid protocols. Everyone is friendly and very helpful and welcoming. Dr. Verret and his staff made the whole visit so easy. They even let me schedule my husband and myself to have appointments scheduled one right after the other on the same day. My husband and I love our new glasses and were very happy we received our care at Escondido Eyecare. read more

The woman that orders the glasses for the store is the MAIN reason why I will be taking my business else where. So rude, unprofessional and has always had a bad attitude. I didn't even have to go into the store, just was able to call and have her horrible attitude provided to me by phone. I am changing doctors today! read more

Dr. Verret is pretty amazing, I highly recommend making an appointment with him. He is thorough in explaining what is going on your eye and why he does each eye test. He also went out of his way to explain insurance with me, front desk will as well. Hands down, I must say, best optometrist I have been to, and that's including Kaiser. read more

Brenda was helpful. She helped me shop cutest stylish glassed and has a great attitude. It was a great experience. The Dr. and staff are amazing, I began coming her in 2021 and will continue. Thank you Escondido Eye Care you rock. read more

Made an appointment for an exam weeks ago. Today, get a voice mail that I need to have had an exam within the last three months in order to get a contact lens exam there. What? Called to see what was happening and got no help, so I had to cancel. Sorry I wasted the time I could have used to get an appointment somewhere else. read more

Love the doctor. He is very intelligent at what he does and very thorough in the explanation in the health of your eye. However, I feel like the women who help pick out glasses only look at you as if you're only $commission$. read more

Omg. I cannot tell you how awful this place is. I dropped in to pick up my $1k glasses the other day. The people ignored me for 20 mins before I had to get upset and say, "what I need will only take 30 seconds" meanwhile they're showing every single demo pair to two people. They can do that on their own for 30 seconds while you multitask. I will never return. Nor will my wife or child who all wear corrective lenses. I've honestly dropped $3k in this place in the last two years. But obviously only the sale matters. Not the pick up or aftercare. $$$ is all they want. read more

Great costumer service. Love coming here! all my family comes here Totally recommend this place for glasses.

The professionalism of the doctor is great. His staff however tried to hustle me almost 210 bucks and claim it was a co pay! First off my appointment co pay was 10 bucks everything else was the price for glasses which was fine but they added stuff to the glasses I never asked for. To top it off they were trying to charge me an extra 20 bucks for a new machine the doctor got, I'm sorry I missed the meeting where I agreed that the doctor needed a new machine. read more

This is going to be like our 4th year coming here as a family. It's always a pleasure to come. As soon as we walk in we are greeted and welcomed in. The Dr. that helped us out was very kind and answered all our questions. He did an amazing job. The sales manager took care of us as well and gave us several options to purchase our new glasses. We didn't feel he was pushy nor did he try us to make us buy something we didn't want. Overall experience was amazing. Most businesses have forgotten or lost their customer service skills... Eye Care in Escondido has not. Thank you!! read more

They add extra services and say that it's part of their exam in order to charge more. Insurances cover comprehensive eye exams with a co-pay. However, they make it hard to get that service. Said we would have to come back another time if we wanted the comprehensive exam the insurance covered. Ended up forking up their extra fees in order to be seen the day we had an appointment. They take advantage of people. Not cool. read more

Super disorganized. Staff is not well-trained. Also the parking lot is very small. Ended up cancelling the appointment due to front office incompetence when I arrived for my scheduled appointment. What a waste of time. read more

Amazing service! I love Sheri, she does an amazing job making sure you get the best glasses and sunglasses.

Dr. Verret was not only very informative and friendly, the prescription glasses I received was finally comfortable! The previous prescription I had was too strong and I knew it because it gave me headaches and I couldn't wait to take them off. When I got my new prescription glasses, I actually didn't want to take them off. They allowed me to see more crisp, never gave me headaches, had the blue light, antiglare and changed shades when I went out into the sunlight. My whole family goes there now! read more

If you want to waste your time and money please go here. I spoke to a girl over the phone about my insurance , i had her repeat and recheck my coverage and she reassured me that she found me and my copay was 0$ but i was going to pay 100% out of pocket for Everything and i told her that's wrong but okay. So i went to the office and showed her where she was wrong then some other girl with black curly hair and red outlined eyebrows ( DONT EVER TRUST A GIRL WITH BAD EYEBROWS) told me that i never had coverage , which once again they're wrong . I called my insurance and they assured me this office doesn't know anything about verifying private insurance . The optometrist needs to also invest in getting better people to work for him. read more

I love all the ladies here. They are SUPER helpful. The doctor is awesome. He made sure I understood everything. I would DEFINITELY recommend them. read more

Very disappointed with the service. I have been a client for years, even before Dr. Verret took over and I never had an issue. Once Dr.Verret took over there always seems to be a problem. Most recently I ordered glasses for my daughter since the first week of August...I get a call weeks later that the frames were lost and I have to pay for new ones. I did not have them in my possession yet I am responsible. This is just unfair, poor service and fustrating. read more

Wow! This was the best eye exam I ever had! The doctor was very knowledgeable and nice. He explained everything very well and his manner was pleasant. Usually going to the eye doctor is stressful for me but, Dr. Verret made it fun because he was relaxed and engaging. Afterward I found the cutest pair of glasses. I am 44 years old and have been going to the eye doctor since I got contacts when I was 7 years old. This place more efficient and pleasant than anywhere else I have ever been. Thank you Dr. Verret and staff for a wonderful experience! read more

Today among the many hood choices available we drove yo to the clinic after a brief conversation on the telephone wether our insurance is acceptable to them and is there any copayment etc and we wish to have lenses for reading. After entering the office we presented out papers and insurance information and we could hardly hear what she was saying behind the mask! We asked her could you please talk a bit louder and in the same tone she wants to know who referred us to the place , we told her that our insurance gave a list of names and we chose you. She looks at the paperwork we submitted and said you need to have an eye examination which we agreed as she said you qualify for one but you have to pay$20! What! Why? Where did the insurance go? That's what the insurance basically covers.. had we paid that then she would have said you now need to pay for the lens too! She refused to speak with our insurance after we handed her the phone. We walked out of that place! It's only after I read the reviews I came to know how narrowly we escaped from being forced! read more

This place always takes care of me when I swing by. Very cool employees & very knowledgeable doctor who ensure we are happy with our vision

Nasty horrible customers service. The eye doctor is very nice, but the women working the counter are lacking any and all social grace. They provide short one word answers and don't seem to really know there jobs. read more

They are amazing here! I felt so welcome and I could tell the staff genuinely wanted to help me. The doctor and staff really care about their patients and do a great job getting you personalized glasses that work perfect for you! I absolutely recommend this office to anyone who needs their annual exam, a check up, or a new pair of glasses/ sunglasses. They also have a great variety of glasses and sunglasses to chose from. Very kind and professional doctor. read more

Dr. Verret and his staff made my last appointment a real pleasure. I was greeted warmly by Jenny when i arrived and did not have to wait long for the doctor. Dr. Verret worked very quickly and efficiently but still was able to explain everything very clearly. I had no trouble going through the different tests with him and really felt like he nailed my prescription down. Sandra was great helping me choose my new frame. I feel like after showing her a few different options she really understood what i was looking for and I actually ended up choosing a frame that she picked out!! Over all Dr. Verret and his staff made this a great experience! read more

I woke up with extreme eye pain and redness and had no idea what to do. I googled optometrists near me and called and explained what happened and Alicia worked to get me in immediately! I saw Dr. Verret who was so kind and professional and thorough. I'm so very glad they were able to fit me in so quickly and I highly highly recommend them for all of your eye care needs! Very grateful to Dr. Verret and Alicia!! read more

Great eye doctor. He is very attentive and explained everything about my eye sight conditions. He even helped me choose the right kind of frames for my prescription lenses and transitions. He took me on time for my appointment. They even accepted my health care insurance. They have a pretty good selections of style frames for women and men. This eye care office is very clean and nice. I will refer this eye doctor to friends and family members. read more