First time at this escape room and we did 2 of the rooms....Penthouse and Dragon's Curse. The…read moreatmosphere was great and the staff was very nice, friendly and knowledgeable of the diffrent rooms. The hints were given as needed or asked for. The rooms were very intricate and detailed as well as very clean. Definitely will come back and recommend this location to anyone looking for a fun time on a rainy day!

What a fun experience for our WHOLE FAMILY!…read more We surprised the kids with a fun and not too difficult Escape Room - Summer Camp. Five in our family and we did the 45min version, which was just right for us. Our kiddos were 10yrs, 8yrs & 4yrs and each of them could help out and figure out some clues on their own. There were still clues they needed help with, but overall they were very involved. Each of the three rooms we accessed was lively, well planned out, and full of fun clues. The staff greeted us warmly and explained everything to the kids in a very understandable way and were very generous with the clues. We all had a wonderful time and would absolutely do another escape room here with the family.

As an escape room lover, this place really disappointed…read more This review will explain why without giving away any spoilers. In the mafia themed escape room: - one of the compartments was stuck, meaning we couldn't get the next clue even though we did the clue correctly. When we talked to the manager, she said that the drawer gets stuck and they have to push the drawer in hard to get it to close. At that point, isn't that a sign to fix the sticky compartment?? - one of the flashlights was dying so it was difficult to properly complete one of the clues. - the set up of one of the clues is not clear, and once you mess it up, you're kind of screwed for the final clue. - The most unforgivable disappointment was that two of the props were switched. The wrong one was laid out, and the one meant to be laid out was locked away in a box, meaning the code was wrong, so we couldn't get the clue and the code made no sense. More detailed disappointments my group and I noticed but might be particular to just us: - no sound cues. Usually in all other escape rooms we've done, there's at least a sound that indicates that you got the clue, something opened, or a light turned on or off. If you're in 3 rooms at once with a small number of people (we only had 4), then it's extremely difficult to understand that one clue led to the next hint in a different room. - not all the clues are super relevant to the theme and felt kind of gimmicky, which was a bit of a bummer. - the game master didn't seem very enthusiastic. Part of the experience is to feel immersed in the situation, but being flatly explained what's going on (which we already read in the description) didn't feel like we were leaving behind the real world and entering into our story. - the walls are so thin! The walkie talkie to connect with the game master was dying/cutting out frequently, but we could actually hear them clearly through the walls. Additionally, we could hear their conversations and their laughter in all three rooms we were there. This place gets 2 stars instead of 1 because it doesn't seem like they made the story themselves, so they can't be blamed for the story itself. The game master read one of the keys for the clues to us from a manual, but couldn't explain more in depth because "that was all that was given in the packet." Also, the escape room game themes are pretty unique; I haven't ever seen or heard of a mafia escape room, so that was interesting. I can't really say I recommend this place, or maybe it's just this room. RIP my money.

Not a fan of this particular escape room. A few things to note:…read more 1. Staff was nice but minimally trained and really struggled to run the room. 2. Much of the "challenge" of our room came from having to struggle to guess what clues went to what. All combination locks were four or five digit number locks and there were a substantial number of red herrings. Often, puzzles could not be solved without leaps of logic or re-using old clues. I would rather the difficulty have come from more puzzles than simply trying to confuse the players. 3. The room was quite small, even for four people, and yet could be booked for substantially more. Unfortunately, compared to other escape rooms, I don't find this one to be particularly good. Can't recommend.

Ben was great!!!! Wanting to come back soon! The dig room was so fun and challenging. Pread more

We did the Western Bank heist. I rate this experience a 5/5. I feel the puzzles make sense and…read moreweren't too hard to figure out next steps. Even when we were stuck, the host did a great job nudging us in the right direction.

First room of the night. Doing 2 tonight. Our group has done very many of these rooms. Some in my…read moreposse have done over 30+ rooms so they have experience. We did the tree house room. Have to say it was difficult. It was kind of sloppy and really didn't have like a starting point to work your way down the line. It was all over the place. Which isn't that much fun, might I add. It was very dark in there not much light. So many riddles to solve in such a small amount of time. It was a lot to take in at once. The host of our room might I add was very nice. We didn't ask for many clues, because we like to brainstorm and trying to figure it out without asking for too many clues. I would not likely return to do another room at this location. On to the next room!!

Pretty average escape room experience but located right in the middle of Deep Ellum. I don't see…read moremyself coming back here without another Groupon deal, but it certainly wasn't bad with the discount we had for a party of 8 on Groupon. The puzzles were quite creative and I really appreciated not having too many 'find the combo/key to this lock' puzzle, but some of the props/room seemed really worn and the workers at the escape room didn't seem all too stoked to help us out with clues or actively moderating the room.

Our kids were out early for spring break so we were looking for something fun to do as a family…read morethat would be relatively easy to incorporate into a half day. We had so much fun doing the Special Ops room. It was challenging enough that our kids had to work together, but easy enough that they didn't feel completely discouraged by the clues as we worked together. Ash was super great and made it fun and immersive and helped to guide us through with clues! We all loved it and would definitely recommend it to anyone!

Exceeded expectations! We are always looking for escape rooms with high production value and unique…read morepuzzles. We do a lot of escape rooms so it's always nice when we feel challenged and see new mechanics. Our game master, Melanie, was so nice and upbeat and seemed genuinely excited for us when we escaped without using any clues. I also saw her managing the front area with walk-in's really well (the mall setup has got to be stressful for that!). The Witch themed room was right at my personal max level of scary/spooky. It seems like most of the other rooms had a spook factor to it; I'd love to see some that are more mystery, adventure, or heist themed. We will def be back for the Agent Smith room sometime very soon! Highly recommend!

I may be Hapik's oldest member! I look forward to my weekly climbing days. It's great exercise, and…read moreit's fun and different. The staff is always friendly, and they're always available to help and offer suggestions. Thank you!

A hidden treasure in Firewheel!…read more We arrived right at 2pm when they opened and were immediately greeted. All our options were explained and since we had already signed our waivers online the kids were helped into harnesses. A staff member walked through the safety video and had the kids repeat portions back to ensure they listened. I was pleased to find I was able to follow them around the gym to encourage them and take photos - even though I was not climbing. The kids are required to climb (3) walls to the ceiling before they could obtain a star on their wristband and be given access to the ropes course. This is an important milestone to complete fully, no cheating and no lying. The ropes course is high and requires height and bravery. The few tables for parents to sit watch were positioned just right and the bathrooms were clean and visible so I could watch my kids enter and exit. The 2hr time limit was actually just right, we didn't need any longer. My kiddos had fun, but all agreed they wouldn't want to come back without friends. The price is steep for 2 hours of play, so if you think you'll be a regular I suggest the pass.

We came by Questroom and did the Red Giant room. Overall we really liked the room. The decorations…read moreare top notch. Nothing feels cheaply done or made for sure. The game masters were also awesome and very attentive. Our only complaints would be that a few things in the room we did, were not working properly and it was pretty frustrating. Also it's a little pricey compared to other escape rooms we've done. Still a great spot and would recommend.

We first did Canibal's Den. We enjoyed it so much that we returned and did Red Giant. Amazing! The…read moredesign of the set was spectacular. We enjoyed the puzzles immensely. Our game master, Maegan, was wonderful and played "Scott" to perfection. Something unique to Questroom is how integral the game master is to room. In other escape rooms, the game master tells you the rules and gives hints. At Questroom, the game master plays a character that is integral to the experience.

People their die. With blood and tears. "Be careful what you…read morewish for, you may receive it." --Anonymous Part I Without, the night was cold and wet, but in the small parlour of Laburnum villa the blinds were drawn and the fire burned brightly. Father and son were at chess; the former, who possessed ideas about the game involving radical chances, putting his king into such sharp and unnecessary perils that it even provoked comment from the white-haired old lady knitting placidly by the fire. "Hark at the wind," said Mr. White, who, having seen a fatal mistake after it was too late, was amiably desirous of preventing his son from seeing it. "I'm listening," said the latter grimly surveying the board as he stretched out his hand. "Check." "I should hardly think that he's come tonight, " said his father, with his hand poised over the board. "Mate," replied the son.

We had done another escape room and really liked the experience so we had some out of town guests…read moreand wanted to try something different with them. We had the corporate espionage room which was very basic. The decor was absolutely uninteresting and there were very few puzzles. Most of it was password related on a computer which felt a little like it was something I could have done at home. The staff was lovely but very young. Like the both could have been 16. The facility is bland as you'd expect. It's just a small corporate office space. Given our experiences between this one and the other, I think we would prefer Escape HQ. But plot and story to go with more diverse Locks too.