We visited this Mattress Firm yesterday and had George help us find a mattress. He was very…read moreknowledgeable and helpful in explaining all of the different type of mattresses throughout the store. We were mainly interested in the Tempur-pedic mattresses and he made sure to go through each detail of each one with us. I know mattress salesmen have a bad reputation, but George wasn't pushy at all and made sure to give us space when checking out the mattresses but always making sure he was available to inform us about the products or answer any questions when needed. He also seemed pretty transparent on the pricing of the items which was appreciated. We were happy because the prices seemed very fair based on comparing to items online and the 0% APR on financing with lengthy terms was great. I think it goes all the way up to 72 months 0% APR (they use Synchrony bank). I would definitely suggest going in to the store instead of shopping online because there was so much we learned from George that online research didn't tell us. We ended up getting a Tempur-pedic mattress and base, which included complementary delivery, set up, and removal of our old mattress. Tempu-pedic is currently doing a promotion where you get $300 to spend when you purchase a mattress, so we essentially got the base for $300 off. He also gave us some good freebies/deals on good quality pillows and sheets. A nice perk about Mattress Firm is that they give you a 4 month trial period from delivery date to decide if you want to keep the mattress. If you decide it's not the right one, they will swap them out for you. Although we don't plan on using this safety net, we appreciate that it is offered. Overall, we're very happy with our experience at this Mattress Firm. Honestly, I felt way less pressure than I had experience in the past from people who work on commission. I would definitely shop here again and from George if I ever need another mattress. I can't speak about how delivery will go, but I will update if there are any key points to indicate. Otherwise, you can assume things went well!

Daniel was great, helpful, very knowledgeable. Great experience. I would highly recommendread more

Absolutely amazing service. Knew exactly what we needed. Steward is an expert. Where has this…read moremattress been all our life! The instant he had us lay down on the adjustable mattress and brought the end and top relieved our back pain. And so much more comfortable to watch TV

salesman and you buy a mattress, great. You go to Buy and have your Visa out. He tells you that you…read moreneed to pay $85 because the warranty on the mattress is canceled if you don't. This happened to me twice.

Great staff. We had some off the wall questions and they did some research to find answers…read more There is a good selection in the store with other variations or selections you can order. We found some great Amish furniture in stock. High quality at a good price. They even offer military and senior discounts. We couldn't fit the item into our car so we picked it up the next day. The warehouse staff have a good attitude and helped put the item in our truck. Just a note: go inside before picking up your items. You don't want to get on the warehouses bad side. Great store. Buy local.

In short Something of an institution in this town; I think…read moreshe said they've been at the same location for over 100 years. That's almost unheard of around here. In long You can imagine that the styles here are very traditional, and they tend to focus on stuff the older generations need. My lovely bride needs a seriously comfortable chair to keep her at ease while she recovers from a massive stroke, and this place had dozens of options. We chatted with a lovely sales rep for over an hour. The only real downside to the way these folks operate is that they make the reps go in back every time you ask a question about features and prices. They really need to give them tablets that keep all the info updated digitally. It's a lot of hoofing for them, and lots of waiting for you. But it was very easy and pleasant, and road-testing the massage-equipped chair made a long outing a pleasant one for my wife, rather than a tiring and achey one. And usually that's what long outings are for her lately. So hats off to these folks while the great recliner hunt of 26 continues for us.

i bought a sofa and loveseat with the extended warranty. guardsmen. two of the usb ports quit…read moreworking. i put in a claim and was declined because i waited a month to put in the claim, which is stupid, it wasn't a stain it was a component the stopped working. i had to live with it not working. it wasn't going to get worse. the store itself is good but the extended warranty company they use is worthless. don't waste your money. The owner responded right away and is helping me with my issue.

I bought ~$2200 dresser set, and upon delivery it was clearly marred on the top, as though someone…read morehad hit it with a hammer & tried to repair it. The delivery person pointed it out to me as he set it up. He took pictures, and said in cases like this, the store fixes / refinishes. I'm incredibly disappointed as I paid for a new set, not a fixed/repaired set. At the very least they could have offered a small discount for my inconvenience and decreased value. It's unfortunate that they don't back up their own deliveries as I'd planned to come back for a recliner but after my experience & seeing similar reviews, I lack confidence to try this store again.

Everett Location- Ben Excellent customer service. Great…read morefollow up. We could not be happier. Bob and Tammy Foster Everett, WA

This isn't a review of the Everett store. it's a review of the company and its policies and…read morepricing. I thought Mattress Depot was a reputable company and it would be safe to purchase from them. Wrong! Their prices are exorbitant! I was able to find a comparable mattress on Amazon for 25% of the Mattress Depot and free delivery.

BEST MATTRESS BUYING EXPERIENCE EVER!! We purchased a new mattress set a couple of months ago and…read morewanted to give it some time before writing a review. Overall, our experience - from selecting the mattresses in the showroom, to production time and final delivery, was exceptional. The bottom line: We are thrilled with our new bed. The quality is incredible and the prices were better than the competitors "premium", non-custom mattress. We were tired of purchasing mattresses with 25 year "warranties" that lasted maybe 5 or 6 years. What we love is that each mattress is made to order, to YOUR height, weight and comfort level. Rex, who runs the showroom, looked at how our spines, hips, and shoulders were aligned on all the beds we tried. He asked a lot of question, explained the material options and how it all works together. A very eye-opening experience. Nick, the partner who runs the production facility, was incredibly helpful in answering all my questions and helping us decide on the best foundation and mattress. These completely CUSTOM mattresses were delivered in about 10 days! The delivery guys arrived within 5 minutes of the scheduled time, were fast and took away all the packing materials and my old mattresses. What we got; An extra-long split king. (This is the first time in my husband's life his feet haven't hung off the end of the bed!) Full-latex mattresses. I like the feel of memory foam but hate the heat they retain and the difficulty in moving. The latex is a dream, not hot, incredibly comfortable. We also got some kind of ego-bamboo cover that adds a luxurious cushy layer. Finally, the pièce de résistance are the adjustable bases. How in the world have we gone so long without these? We sleep with our heads up lust a tiny bit, and what a difference it makes. We need to replace the mattress in our RV, we will absolutely be going back to see Rex and Nick.

$1,000 latex FOAM mattress! The owner told me "All mattresses are "hybrids". ' " Is it a true…read morestatement or a false statement to say that "all mattresses are hybrids"? That statement is false. Not all mattresses are hybrids. In the bedding industry, mattresses are categorized into distinct types based on their internal construction, and a hybrid mattress refers to a very specific design. Here is a quick breakdown of how mattresses differ: Hybrid Mattresses: These combine two or more distinct support systems--typically an innerspring coil system at the bottom and thick layers of memory foam, latex, or polyfoam on top. Memory Foam Mattresses: These are made entirely of polyurethane foam and memory foam layers and contain no metal coils whatsoever.Innerspring Mattresses: These rely almost entirely on a network of metal coils for support, usually topped with only a very thin layer of cotton, wool, or fiber padding (not the thick foam layers that define a hybrid).Latex Mattresses: These are constructed entirely from natural or synthetic latex rubber foam, with no coils. While hybrid mattresses are incredibly popular today because they blend the benefits of foam and springs, they represent just one category in the mattress market. Be aware your $1,000, (although not memory foam) will be just upholstery latex FOAM- not have steel "innerspring". This may be why Slumbereaze, of Maryville, WA is not accredited with the BBB.

Came in on a whim and ended up with a great deal! The prices are great, and the staff is very…read morefriendly. Overall we got a great deal and are very happy! The staff is not pushy at all. Highly recommended!

I'm pretty upset that they pretended to sell me a better adjustable base, but gave me the crappier…read morebase. I had no idea that the crappier base was that much money because I thought I was buying a better one. I called and complained but I haven't heard back so now I'm going to around to tell everyone how much this sucks. I'm debating returning everything now.

Leon is a great guy. He had several gently used options for me. They were all clean and in good…read morecondition. He takes credit cards or PayPal and will deliver starting at $35. I was in and out of the store front in about 10 minutes and had my almost new/sparking white mattress delivered same day. You may need to call ahead to be sure he's there. I think he's the only one working there and I'm sure the guy's gotta eat!

Leon is a great guy to do business with. He returns calls promptly. He has great vintage and…read moreantique furniture. Clean, quality and functional at fair prices. He sold me my dream dresser today. He was very honest about its condition before we drove an hour and a half to get there. I will recommend him to my friends and definitely return to shop.

Dustin & Rose are extremely friendly and extraordinarily knowledgeable! They have ALWAYS been…read morehelpful with all of our appliance needs. Dustin is a gifted repair genius! He is very experienced, practical, and has amazing dexterity when we watch him make difficult-to-reach repairs! It is a joy to work with such a professional team!

Horrible! Service person was unprofessional, condescending, sarcastic and rude!…read more They don't deserve any "stars"