My husband and I moved here in TOMBALL, TEXAS from NORTH BEACH in SAN FRANCISCO, CA on JUNE 22, 2021. A month earlier, I contacted ERKIN RELOCATION SERVICE for an estimate on how much was the cost to move my personal effects from CA to TX. I was delighted to note that ERKIN, the owner of the company, responded within minutes of my chat inquiry at his company at YELP. In three hours, we were able to sort out our schedule and he came by to my flat in San Francisco and met with me and my husband.
POSITIVE POINTS:
1. Erkin was straightforward regarding the cost of my move. No hidden fees. So that was good.
2 He suggested that we get started to prepare for our move by getting rid of the unwanted things I had in my home. These were old furnitures including my piano.
3. ERKIN's company was the only game in town who was able to move down my piano in a narrow passage of our stairs. And as you must know, San Francisco apartment buildings mostly have narrow stairs due to the limitation of space in the city. Hence, I was happy with him and his staff that they were able to get the piano out of my flat! Erkin even knows how to play the piano!
4. In place of the furnitures to ship to TX, I had 35 pots of live plants in large pots transported by ERKIN. These included the very rare Burenfelsia plant (aka Yesterday Today and Tomorrow), Pink Jasmine, Star Jasmine, umbrella plants, Citrus Cypress, Bay (Laurel) plant, Thornless Bougainvillea , Fennel, etc. At first, I was afraid that they were all going to die on the road but miracles of all miracles, as ERKIN had promised me, he did his best to take care for them. I was really touched (my heart *melting* with joy) to see my plants are alive and (even flowering at the time of delivery to my new residency on JUNE 25th) in Texas! Erkin said that he watered them and opened his truck during his gas stop to let in the light/sun while on a break driving inter state! Can you beat that? My husband, friends and family who saw my plants via FaceTime were impressed that they survived the long journey! They all asked, "HOW DID HE DO IT?" In fact, my close friend even said, You should give him a 10-star rating!!!!" that tells you the kind of man is he. So, a million thanks to ERKIN! For this gesture, I am giving him a 5-star rating. I don't think anyone or any moving company could have done what he did for this job! Superb!
SUGGESTIONS FOR IMPROVEMENT:
1. ERKIN's business will do even a lot better if he and his crew would come on time. Twice they were two hours late on their promised ETA.
2. The process to remove the items to be dumped in Recology should be explained to the customers prior to starting the job. On my end, I had a hard time finding my office supplies because his crew started moving my personal effects very fast while taking away the furnitures in my flat. my husband and I were lost on what they were doing. Also, at that time, my husband and I had already packed our moving boxes, and so when they gathered them together and returned them after the furnitures were taken away, the box with labels were facing the wall and were not facing the front so we had a hard time identifying them when we needed something from two of the boxes. That was tough. Otherwise, they were fine.
Lastly, a big THANK YOU, ERKIN and company, for a job well done! read more