Well, the Duke of New York, ahhhh I mean the Duke of this joint had to check in and get some…read moreglasses repaired a little framework done....as "someone" accidentally sat on the glasses at the pad. Smh, lol In any case, I was in and out and with no cost whatsoever. You can't beat the customer service of this spot. Fyi, they're about to move across the street. (See pic). If you live or work on the west side, and perhaps a little bit out you may want to give this location a chance if your insurance will work with them.

The Optometrists & Opticians are all great; each point of our annual appointment/service is a good…read morecustomer experience. Always a nice selection of frames to choose from; I'm very particular and seem to always find something. I've gone is many times over the years to have my frames fixed, nose pads replaced and/or adjusted, and that has always been an efficient process.

No question that Dr Ashcraft got my prescription for my glasses better than any doctor in the 50+…read moreyears I've been wearing glasses ...Best overall eye-health and vision correction ever!! . Dr Ashcraft really listened to my specific needs when prescribing my glasses ... took alot of time to make sure my needs were met and to get everything right . His staff is kind and thoughtful. And when my husband was having issues with his vision, Dr Ashcraft was familiar with and worked with the best practitioners in Los Angeles and referred us to the right team for the special needs of my husband (and those professionals had only great things to say about Dr Ashcraft , so I know we are always in good hands )!!!!! They also carry a large selection of frames at a variety of prices so when it came time to get new glasses, I was able to have a range of choices to fit my budget !

Doctor and staff are profesional and great. This review is about the glasses service. I got two…read morepairs from them. One set was a pair of sunglasses and it came out super bulky. It's so heavy that it's not wearable (~50 grams with lens width at ~1 inch). I called and the staff told me it's because of the style and my prescription, and they offered to send the pair back to the lab to fix it. After waiting another 4 weeks, the glasses were "fixed", but weighted exactly the same. It appeared that nothing was done to it at all and it's so heavy that my $350+ sunglasses is useless. They told me that is nothing they can do about it, even though at the time of the previous visit I was told it would be worked on.

I absolutely LOVE Westchester Vision Care. Dr. Tabiza is truly one of a kind. Going to see her…read morefeels like you're visiting a girlfriend who just so happens to be an optometrist and knows everything there is to know about your eyes. She's personable, warm, easy to talk to, and always takes her time explaining everything. The front office crew is just as amazing. You're greeted warmly from the moment you walk in, and the entire office has such a nice feel to it. The aesthetics are soft and welcoming, there's always a good playlist going in the background, and nothing about the experience feels like your typical doctor's office. I also appreciate how up to date everything is. Dr. Tabiza uses some of the latest eye care technology and equipment, and she actually walks you through what she's looking at instead of just doing the exam and sending you on your way. At this point, there's no other eye doctor or office I need to visit. As long as Dr. Tabiza is there, I'm there. Period.

Such a beautiful office I've been going to this eye care office for years and have always felt so…read morewelcomed and cared for. Gisselle, the office manager, is incredibly friendly, personable, and efficient, and Dr Tabiza always takes her time to address my concerns and explain everything thoroughly. I truly appreciate the care they provide and highly recommend them.

I originally came to Dr. Eric Ishibashi for a regular eye exam. I mentioned I was interested in…read moregetting LASIK, so he referred me to Dr. Maloney. Since then, I've been back to Dr. Ishibashi for all of my post-LASIK follow up appointments and every visit has been a great experience. I never have to wait long and the front desk team is friendly and welcoming, which makes each appointment easy and comfortable from the moment I arrive. Dr. Ishibashi is incredibly personable, he takes the time to answer all of my questions, explains everything clearly, and always makes me feel completely at ease. You can tell he genuinely cares about his patients and their experience, and that level of trust and kindness goes a long way. A little tip for parking: the medical center has paid parking, but I've found it more convenient to park in the retail lot near Luna Grill and Burger Lounge. Overall, I truly trust Dr. Ishibashi and highly recommend him. His professionalism, warmth, and the great staff make every visit smooth and pleasant.

Eric was so professional, so efficient and he made me feel safe…read more He is polite and yet kindly is to the point so he doesn't waste a patient's time. He's definitely someone I would go back to. It was just a lovely experience of a visit.

The staff here are on point and really do a good job of showing you the various types of frames…read morerelative to your budget if you have any at all. I came in last week with a predetermined amount on my coverage and immediately settled on a great pair of glasses. Both the ladies who work there as well as Mr. Melzer himself are very kind. I would recommend them in a heartbeat.

I have seen many eye doctors over the years, but I can tell you none come close to Dr. Melzer…read more Truly cares for the patient, explains the symptoms, and gives options for the solution that fits. His office staff is caring and you'll never feel like you are on a used car lot, like most other offices do. Highly recommend this doctor!

Glad the first time I'm getting glasses was with these nice people. All the staff were really…read morehelpful and patient with me while looking for frames that fit. Dr Zelaya was patient and thorough in explaining everything - even with my clockwork orange induced, eye phobia. It's going to take a minute to get used to wearing glasses but I'll be a regular here.

Initial Review 3/5 -…read more Docs are great - professional, thorough, on time. The sales staff? I flat out told the guy I wanted the same glasses - classic Ray Ban Wayfarers in matte black - I already had and they made for me a couple years earlier. He said they no longer made them in matte black. So I asked for them in glossy. He spent another 20 minutes digging around and said they no longer made those either. Now, this set my spider sense off because Ray Ban not making classic Wayfarers is like McDonald's no longer serving hamburgers. So I politely say I'll look around and get back to them. I leave, spend two minutes on the Ray Ban website, and find the exact glasses I was asking for. I call the office back, get another sales rep, and tell him I was just in and wanted to order these glasses. He finds them instantly - same number that was on the glasses I showed the original rep. The new guy tells me I'll have to work with the original salesman - the guy who didn't really know what he was doing - and I'm kinda like "Do I have to?" He politely chuckles and assures me I'll hear back from the other guy within the day. Two days later and I never heard a peep. Get your eyes checked there but buy your glasses elsewhere. I practically spoon fed the guy a sale and couldn't even a call back. Disappointing. Updated Review 4/5 - I was contacted by Dr. Zelaya less than 24 hours after posting this review to make this situation right. I was given a quote for the order, clear communication, and assured that the consumer service issue would be addressed with the staff. I decided to order my third pair of glasses through their office.

It was just a regular eye exam. Everything went smoothly, from making the appointment to picking up…read moremy contact lenses. Everyone in the office is polite and friendly. I can see well with my new contacts. (A couple years later) Same thing, but I got new glasses. Dr. Van is a professional and friendly guy, but not excessively or annoyingly friendly. Get what you need, none of what you don't. I haven't hit any pedestrians ever since getting my eye exams at Dr. Van's. I also haven't collided with any pedestrians with my vehicle since then. ::Thumbs up::

Quick, professional, and very thorough eye exam. A helpful receptionist and staff. Decent selection…read moreof frames at reasonable prices -- didn't seem like the type of place where they jack up some mid-range frames into the $500 range just because they can. Oh, and for what it's worth, I didn't have my insurance card and I didn't have to fax anything in before getting an appointment, contra to what the one-star reviewer stated. In fact, the staff was helpful and cool despite the fact that I forgot what my vision insurance company was even called.

Dr. Nakagawa has been an absolute saint. My son has been dealing with a horrible eye trauma. He…read morecouldn't see, the eye was supremely red and irritated, to the point where the only relief he could find was being in a totally dark room with sunglasses on. We went to see Dr. Nakagawa and were immediately given hope. He took a look as best he could since my son was in so much pain he could barely stand to open his eye. He felt fairly certain that my son had something called iritis - which is where the actual iris of the eye becomes swollen and inflamed. It's not a very common condition but my oldest son has it too. He prescribed drops and patiently explained his findings to us and asked to see him again the following week. Things have literally been looking better and better for my son under Dr. Nakagawa's care, and we have been doing weekly follow-ups until his ey completely returns to normal. The Dr. explained that it is a chronic condition with genetic markers that my son will probably have to deal with for his entire life, but that it can be managed with different eyedrops. Every time we visit, he is kind, compassionate and patient, and takes the time to thoroughly explain everything. Grateful to have found this wonderful doctor!

If you are looking for an eye doctor who truly sees you and not just a patient on a schedule, Dr…read more Nakagawa is a wonderful gift. My family--my mom, my husband, my brother, and myself--all trust him completely with our vision. What sets Dr. Nakagawa apart is his genuine, deeply caring heart. From the moment you walk in, you feel an immediate sense of peace and ease. He never rushes; instead, he gives us his full time and attention, sharing a warmth that immediately settles your heart. He truly treats us just like family. We all love him, especially my mom, who always feels so safe and cared for in his hands. It is rare to find a doctor who combines such professional excellence with a truly humble, comforting spirit. We are so grateful for his dedication and highly recommend him to anyone looking for a gentle, thorough exam, and compassionate doctor.