First time visiting. Easy to schedule an appointment, didn't have to wait very long, and Dr. G was very helpful with explaining everything. Liked it much better than other centers, will be returning. read more

Dr. Gaylord is extremely thorough. He explains things well and takes your concerns seriously. Yvonne in the glasses department is awesome. She provides great customer service and is very knowledgeable. She is very warm, and personable as well. I really appreciate that she took a lot of time to help me find the right look! I felt well cared for here and am happy to support a neighborhood business and not a chain. read more

Dr. Gaylord was awesome. He's a gentle doctor who really listens, takes his time, and never makes you feel rushed. I saw him today for an eye exam, and he was genuinely cool to talk to. We even discussed optical aberrations -- things like spherical aberration, coma, and trefoil -- and he recommended that I see a specialist for ray tracing. He's actually the first doctor to ever mention this kind of advanced technology to me, and I've been seeing eye doctors since I was a kid. His staff was also great. The woman who helped me pick out new glasses was incredibly honest and helpful. I'm terrible at choosing frames, and she didn't just tell me what I wanted to hear -- she gave real, upfront feedback that made the whole process so much easier. I really appreciated that. I'll be seeing Dr. Gaylord for as long as I need eye care. Highly recommend! read more

This place was so great, they made very sensitive and professional adjustments to sunglasses that had been hurting my head. Recommended! read more

Optometric Specialties - Optometrists Near Me - Los Angeles, California

I love Dr. Gaylord's office. I have been a patient for about 6 years and I've tried Costco and 2 other optometrists, but I've finally found a great one! Everyone is so nice, parking is always easy and I feel well taken care of during my appointment. I highly recommend! read more

Unreliable business. Closed during business hours as stated on their voicemail. Very unprofessional. Ridiculous.

I received friendly, expert, professional, individualized caring service. It begins from the initial telephone call with the receptionist, service tech, Optometrist and eye glasses frame tech. I was truly benefited from my time in this office. This is the expert optometrist service you need. THANK YOU STAFF! read more

I was looking for a new optometrist and this one was closer to my house than my old one. My eyes are kind of complicated and the prescription is a little tricky. Dr. Gaylord was great...I've been going to an optometrist every year for over 40 years, and I actually learned so many new things about how my vision and some factors impacting my vision. I'm looking forward to trying out some of what I learned. I'm definitely going back. read more

I have been going to this place since I was a wee little girl ( literally ) . Everyone here is so kind and welcoming . From Yubini at the front desk to Ms. Harvey who helps find you the right pair of glasses . Dr. Gaylord is always attentive and making sure my eyes need are met . They have a pretty good variety of low end to high end frames . Not as much as lens crafter or other places but you can always order out of the catalogs . Overall I will continue giving this place business . read more

My family and I have been going to Dr Gaylord for about 6 yrs. We are very please with his service. He takes the time to explain you, to try contacts until you are completely satisfy. All his staff are very patient, friendly and knowledgeable. Try it you won't regret it!!! read more

I've been going to Dr. Gaylord since I was 10 and I am honestly so beyond happy about it. I wore glasses until a few days ago when I upgraded to contacts (so about 11 years!) and Dr. Gaylord took the absolute BEST care of me, as always. My contacts are comfortable and BARELY noticeable after just one day. He fitted me to the best match brand/type of contacts for my eyes and it has actually changed my life. I'd never go to any other optometrist. The only eye doctor I trust, who genuinely cares about his patient and recommends what's really best for THEM, personally. Thanks doctor Gaylord for always taking such tender care of me and my vision. You're a truly irreplaceable physician. read more

Excellent service by the doctor and his staff. This is my second time visiting the office and I was treated as if It were my first visit. You go in and out. read more

Dr. Gaylord and the staff at optometric specialties are great. Everyone is very personable which makes you feel like your health is important to them. They are very informative when it comes to the cost of care and finding the most cost effective option. I definitely recommend their services to anyone in the market for an eye doctor. read more

Here we go. Lets start by Rating the Dr. Guy really knows what he is doing. Honestly haven't had an optometrist that actually hears you out. This guy does. Very professional. His staff is amazing. starting with the lady at the front desk. The guy that preps you for the doctor,To the wonderful lady that helps you with the frame selection and purchasing of your lens and frames. Totally satisfied with their service. I will for sure recommend anyone this doctor. See you again soon DR. Next i'm taking my sister. read more

Dr. Gaylord has been my eye doctor for the last 7 years and I have no complaints! Every time I visit the office, I am warmly welcomed as I check in and working with Ms. Harvey is always fun when I have to choose new frames. She helps me decide what looks good on me and the ordering process is a breeze. She explains to me all the details and charges for my glasses. I definitely recommend Dr. Gaylord to my friends and family so that they can also experience the awesome staff at Optometric Specialties. read more

Optometric Specialties has tended my eyecare since 2008. My wife and I are moving to New Mexico later this year, and I will certainly miss the kind and warm attention provided by Dr. Gaylord and his worthy crew of the Los Angeles office, Sylvia, Yubini, Gladys, and Vezeta. read more

Gaylord Raymond E OD-Optometric Specialties Incorporated. Very friendly and helpful staff.

Not a good first impression! I been trying to get a hold of them from 1:00 - 1:15 because u couldn't find the location. And the said to be there 15 minutes early and not to get out of my car. So I then decided to get out of my to go see if I can find the location. When walking in to the office lights were off and a sign was posted on the window saying office is closed from 12pm 1pm which I get. But it was already 1:20. So I sat down and waited. No one was around. Until I Herd voices. I got up and tried to get their attention when getting the lady's attention she told me to wait and she will get to me as soon as she was down. She was just playing on her cell phone. Then a man approached me when I told him my appointment was 130 and I was a new patient. He then said well we close the office from 12-1pm and I said we'll it's 1:30 already. I did not want to be seen by such unprofessional place. I would give them 0 stars if I could. read more

I recently moved nearby and decided to try to find an eye doctor closer to my new home. Based on the stellar Yelp reviews, I tried Optometric Specialties. Dr. Gaylord was great! The appointment was thorough and efficient and he took the time to talk to me about my eye history and what I can expect down the road. The office staff was very professional. I've been seeing eye doctors for over 30 years and I highly recommend this place. read more

The location is 10mins away,which is great! Very clean and the staff is professional. The Doctor there was quick and explained to me several options regarding glasses and contacts. I will definitely refer family and friends. read more

Great service, good selection of eyeglasses, friendly, knowledgeable staff. I've been under Dr Gaylords care for many years, recommend them highly. read more

He's the best! My 6 y/o son and I have both received eye exams from Dr. Gaylord, and we both love our glasses (they have a great selection)! The staff is very friendly and professional! I won't go anywhere else! read more

I have been coming to Optometric Specialiaties since I was a child. Dr. Gaylord and his staff are great. The don't have a huge selection of designer frames but that's ok they do have other great options. read more

I have been coming to Dr. Gaylord, father and son for over 20 years and have never had a negative experience. That's saying something when speaking of Dr.'s offices. They are very passionate about their field and they have always had the most courteous staff of all my doctors. So well done Gaylord doctors you are a pillar in the community now!!! read more

What a relief to have a high-quality Optometrist like this in our neighborhood. We first visited about 3 years ago when we moved to the neighborhood. Finally got around to scheduling an exam again last week. Both times they gave us top-quality care. What I appreciate is that Dr Gaylord & staff are interested in the health of your eyes - not just in selling you some glasses. read more

I LOVED DR. GAYLORD, He was very kind, on time, very thorough and knowledgable! Scheduled my sons for visits with him as well. ;)

Always super professional, it's a fast in and out, no waiting and everyone is so nice and friendly. It really is an exceptional experience coming here. read more

I have been coming for over five years and really appreciate being able to get great service and selection in my neighborhood. Not only to they take all of the various vision plans my family has had over the years but Mrs. Harvey is great at suggesting stylish frames. read more

I love this facility me and my daughter have been coming here for years everyone makes you feel welcome and they are very caring...

I've been going here all my life (literally) and my mom has been a patient of Dr. Gaylord since she was in college - that's a good sign! The location is very central and parking is easy. You never have to wait beyond your scheduled appointment which is a huge plus. Can't say enough good things about the staff. Ms. Harvey and Yubini always treat me like family. read more

I call this optometrist office as "Gaylord and Son". Dr Raymond Gaylord was our family optometrist when I was a little girl and Eric was just a baby and now Eric has grown up to become "Dr Eric Gaylord". With the experience and expertise of both of them, you couldn't be in better care. Dr. Raymond Gaylord has been practicing in the community for over 50 years, he never left us and he still treats us like we matter. Very loving and caring doctor. Although I have Kaiser and could go there for my eye care needs, I will not go anywhere else than here. The Gaylords are like family and we are truly blessed to still have them in our community treating patients with such loving care. They never left our community when they could probably do better in richer communities but here they stay and so will I. read more

This optometry business is very warm the staff there is very professional and caring to your needs in a world where that's almost non existent. read more

great service!!! i was not expecting the quality customer service i received!! dr carrie was very informative and caring. she was also very patient. the two ladies that worked the front out were patient, didn't rush me or my family. the office has great ac and they had the olympics on in the waiting area. winning!!!! the location is behind the baldwin hills mall and there is ample free street parking. (fyi they close for lunch 12 to 1p and are closed wednesdays & sundays but open saturdays!! read more

I absolutely enjoy coming here! I appreciate how they are open on Saturdays! (makes it easy to schedule appointments without having to use sick time, since I work weekdays 8-430 basically.) Both Dr. Gaylords are very intelligent, and Dr. Gaylord Sr. is old school, I love his methods. The office assistants are very helpful and Harvey (the lady who helps with frames) is so sweet! Love her, and she's patient. and Yubini is an amazing spirit. I always have a hard time doing the glaucoma test with the air puff into the eyeball machine thingamajig, but Yubini is always patient and helpful and handsome! Anyway I have recommended this place to a few people and I hope they come here! Love this place! right in the community in a cute simple location. blessings! read more

Been coming here for years! They know me by name...great doctor and great service! I would not go anywhere else! They may not have a cutting edge office but the doctor knows his stuff and the customer service is excellent! read more

Update. I didn't listen to other reviews and other family members that said I should stay clear of this place. Well I am certainty sorry I didn't listen I wasted an entire years benefit because of the ineptitude of the staff in this place. I asked very specific questions related to my prescription and exAm benefits prior to making my appointment and following my appointment yet when I attend the follow up visit for my contact lens I was told my benefit was no longer available because I used it at the prior appointment wth?! They asked if I could use the 2016 benefits, umm no I was here a month ago and this follow up is covered under the prior visit since you had to order the contacts according you the person that is now giving me a different story. I WILL NEVER RETURN TO THIS PLACE EVER!!!! The building is smelly and dilapidated and the bathrooms are vile. The office I will admit is clean not contemporary and the staff are nice not at all rude however don't give or know the correct information. I am furious read more