I wanted to share my experience in case it helps others…read more
I was referred by a friend who also invited me to a cosmetic event that was scheduled for later in the month. I wanted to look more refreshed for another event I had planned earlier in the week and so I decided to go in early for botox. I initially had a positive first impression of this office. The doctor is a family physician who also offers cosmetic treatments like Botox and lasers.
I came in specifically for Botox, and although he recommended more units than I usually receive for my crow's feet area, I agreed, trusting his judgment and hoping for good results. He even asked me to return in two weeks for a follow-up touch-up.
Unfortunately, within days, I noticed no improvement at all in my crow's feet. I tried calling the office multiple times and received no response. I eventually went in person to have him evaluate the results. When I showed him the issue, he told me "not to smile so hard," which was surprising especially since during my appointment, the medical assistant had encouraged me to smile very hard for photos.
At my two-week follow-up, I was expecting a touch-up as discussed. Instead, he recommended doubling the amount of Botox, and when I asked if I would be charged again, he said yes. This was concerning, as I have never needed that much product before, and my regular provider achieves effective results at a much lower cost.
While he attempted to justify this with scientific explanations, my experience suggested that technique and anatomical precision, both critical in Botox, may have been lacking, rather than the amount used.
What was most disappointing was that after this entire experience, there was no effort to resolve the issue or stand behind the results. Instead, I immediately received a reminder text invitation to a cosmetic event promoting additional services and products. Given the outcome of my treatment, this felt dismissive and a lack of professionalism and patient care.
Overall, I left feeling disappointed with the results, communication, and handling of concerns. I would not recommend this doctor, especially for cosmetic procedures where experience, technique, and ethical standards are essential.