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    Ergeon

    3.6 (24 reviews)
    Closed 10:00 am - 3:00 pm

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    Response time

    10 minutes

    Response rate

    95%

    Services - Ergeon

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    Sheared off screws after two years of use. This should last a decade at a minimum.
    MT M.

    This company is not local and hires contractors with no skin in the game so the work is subpar. We did not know that until now and you can see from the photos they used screws that broke off after two years of use. When I tried to file a warranty claim I was told we only had 30 days for those parts. That is pitiful. It is pretty clear the original job was bad and they as a company does not care. Use someone else. These folks are bad. One star is too kind.

    The guys level of professionalism, understanding and commitment to their work aligning with our vision was without equal.
    Christina C.

    We absolutely love our fence and we've gotten so many compliments on it from people walking the trails. The guys were so wonderful and made sure it was exactly the way we wanted it at a reasonable price. I definitely recommend Ergeon! We were so blessed to have them do our fence project! Their level of professionalism, understanding and commitment to their work aligning with our vision was without equal. Half way into the project, after they had already dug and put all the fence posts around the perimeter, I decided I didn't like the placement and wanted it put on the actual property line. When we did the measurements I thought I wanted the fence closer in on my property, but once the posts were actually in, it looked a lot different than what I thought it was going to look like. Even after they spent hours digging/setting 45+ posts they did not make me feel bad for wanting it changed and instead showed understanding. They redid the measurements, redid the quote since it was going to require more material, and sent extra manpower on it since they had to undo everything and redo it again, from scratch. I have called them to come back for additional projects too, and we're happy we found such a great company with amazing people who work hard and do their work well...and really fast!!! Y'all are seriously the best, and I can't wait to hire y'all to build our deck eventually!

    We started off the best foot, had a couple of glitches, pretty frustrating...but the level of efforts they put forward and ensure they were all addressed is a different level. Ergeon clearly cares about customers' satisfaction! Last but not least, peace of mind when my hyper boys run out the backyard door!

    David G.

    Ergeon installed a 6' vinyl privacy fence around my backyard (over 400' feet of fencing). The entire process was excellent from beginning to end. The quote process was super easy, as they were able to give me a virtual quote as I walked around the yard with my phone's video camera. They were the lowest cost of the four companies I received quotes from, too. Their customer service was great throughout the process - they were responsive and kept me updated through each step. Their crew was very courteous and took the time to do multiple walk throughs with me to make sure everything was to my specifications. Their crew also worked very hard and had the entire fence installed in less than 2 days. I was very pleased with Ergeon and would recommend them to anyone for any fencing needs.

    4" gap
    Ronald H.

    Do not use this company for any reason. Total lack of respect for customer time and property. Very poor problem resolution. There was excuse after excuse to why project was taking so long to start. Once started it moved fast and final product was not bad. What I did have a problem with I addressed. Was given nothing but excuses. Was told installer used 6' boards which is standard. This is a lie and I pointed out what they did. I will now pay more money to get these areas fixed.

    Side filler panel blown off by the wind.

    If I could select zero stars I would! I've been trying to resolve a very poor install of my gates for over a month and no-one has been out yet! No communication. I was told my case worker is out sick. Finally someone else did call me but I have yet to hear back from them. I guess they just wanted to put a check in the box that they communicated with me. My gates were not level, were installed without the steel post beams, no drop rod on 5ft heavy gates!, and the post caps keep flying off because they were not glued on. Now every time we have a windy day, I come home and my gates have been blown open and a side piece of the gate was also blown off by the wind! The fence was installed by one guy on a super hot day and he kept calling his boss for install instructions. This should have been at least a two man job. The installer was also not the person I was told would be doing the install, but ended up being a sub installer of the subcontractor! I have resorted to filing a claim with MD Home Improvement Commission as well as started the process to file a small claim since I can't get a response from them. Oh.... and I HAD TO PAY OUT OF POCKET AND INSTALL post hole covers myself because they NEVER got back to me and the rain and spiders kept filling up the hole. I can't make this stuff up. They are TERRIBLE! Don't use them! You were warned.

    Fence, Ergeon

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    2 months ago

    Very seamless process. The rep. was very pleasant. We were grateful for the evening appt.

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    Sue C.

    Tonya, thank you so much for the great feedback!

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    1 month ago

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    2 months ago

    Pedro was wonderful to talk to about my issue to be worked on. He walked me through the process with ease and professionalism.

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    Sue C.

    Thank you so much for your comment! We appreciate it!

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    2 months ago

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    2 months ago

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    2 months ago

    Great video consultation with Valentin, very professional, helpful, and informative. Highly recommend!

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    Sue C.

    Thank you so much for your comment! We appreciate it!

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    1 year ago

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    Sue C.

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    1 year ago

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    Sue C.

    Thank you so much for your comment, Khadijah!

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    1 year ago

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    1 year ago

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    Sue C.

    Thanks for the feedback, Christina!

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    2 years ago

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    2 years ago

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    Sue C.

    Thank you Caro!

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    3 years ago

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    Sue C.

    David, thank you so much for the great feedback!

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    2 years ago

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    Sue C.

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    3 years ago

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    Sue C.

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    2 years ago

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    Sue C.

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    3 years ago

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    Sue C.

    Thanks Kaylesh! I’ll be sure to pass on your comments to our team!

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    3 years ago

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    Sue C.

    Christy, thank you so much for the great feedback!

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    2 years ago

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    Sue C.

    Tarshai, thank you so much for the great feedback!

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    4 years ago

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    Sue C.

    David, thank you so much for the great feedback!

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    3 years ago

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    Sue C.

    Justin, thank you so much for the great feedback!

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    Ask the Community - Ergeon

    Do you offer military discounts?

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    Review Highlights - Ergeon

    I received a quote from Kyle B., who impressed me with his professionalism, punctuality, expertise, and kindness.

    Mentioned in 3 reviews

    Read more highlights

    Manuel Construction Services

    Manuel Construction Services

    5.0
    (30 reviews)

    I recently hired Manuel Construction Services for paver restoration, weeding, bush and tall grass…read moretrimming, and mulching. Manuel arrived with a large team and was extremely organized, starting all work on time and was here all day. A small team returned the next day to complete part two of the job, demonstrating great commitment. Not only did they leave my backyard looking even neater than when they arrived, but Manuel's team also went above and beyond by weeding and mulching the front yard and side yard (not pictured) with extra mulch at no additional cost -- even though it wasn't part of the original scope. Pricing was extremely fair, and the quality of work was excellent. Manuel truly lives up to the positive reviews I read beforehand, which is why I decided to give him a try. Huge thanks to the previous reviewers and to Manuel for a fantastic job! P.S. - I called Manuel for one quote at my rental property for fencing. He did well to meet me on time and get me a quote in Baltimore County. I did not do that project at all, but appreciated his promptness that I asked him a couple of weeks later to quote this project. Once again, came when he stated he would come and got me a quote. Scheduling quotes with landscapers can be tricky, but Manuel came through on time and priced well both times.

    Manuel and his crew built this amazing Catio connecting to my window !…read more Built from scratch, did not cost a fortune as if you were to buy online ! RECOMMEND for your furry friends ! Will be connecting with him and his crew for more work !

    Winkler Fence & Deck

    Winkler Fence & Deck

    4.6
    (7 reviews)

    We had our fence around the pool removed and replaced by Winkler Fence and Deck and they did a…read moregreat job. They were the lowest cost, but still competitive, and went the extra mile to hand dig every fence post so as not to hit any buried electrical lines. Additionally, they are family-owned and local, which is important to me because I want to always refer my neighbor's business over big conglomerates. Call John and his family and get the job done right!

    We contracted Winkler Deck and Fence to replace 4 gates and perform minor repairs on our existing…read morefence after receiving a referral. The initial engagement with the owner Curt was pleasant, the quote we received was reasonable, and the job started 8 weeks after we signed the contract. Unfortunately, that's where the good ended... On the day of the job, the crew didn't let us know they were onsite, which wasn't a good start. Then after the work was completed they left without notifying us that the job was done nor doing a walkthrough with us. The next day we looked over the work and noticed that two of the installed gates were not level and were substantially tilted to one side. We contacted their office manager, Tammy, who stated that the owner Curt would stop by the following day to review the issues. Curt was a no-show and after following up with Tammy she stated he would stop by the next day instead. He was again a no-show. We once again followed up and asked for a specific day and time that they would come out so that we didn't have to miss work again and never received a response... The following weekend Curt finally showed up unannounced and without notice and never apologized for the no-shows. He then immediately asked in a defensive tone "What's your problem with the gates?". We explained the issue and he tried to blame it on the previous fence builder. We stated that the previous gates were level and installed correctly and he replied "Well then what do you expect, this was a repair job". Uh ok... I expect properly built and installed gates, per our contract. He finally agreed that one of the gates should be rebuilt after initially denying it had issues and said he would try to reposition the other gate to reduce the slant, but he clearly was not happy about doing the work. Also, after providing feedback on the crew's disappearing act he stated "We have bigger jobs than this that are more important". When I stated I couldn't recommend them to others due to their lack of customer service, he walked off and barked "We have plenty of other work in this area so I'm not worried about it". Wow... A simple apology would have gone a long way... Ultimately they did fix the gates and followed up to see if we were satisfied. However, based on our overall experience I would not recommend this company due to their lack of basic customer service, lack of basic respect for their customers, and shoddy workmanship. Also, they clearly don't value smaller jobs, which is a bad move on their part because they lost future business with me as well as my neighbors who asked about my experience.

    Ergeon - fencesgates - Updated June 2026

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