Writing from the massage chair as I wrap up my first visit -- and I am already a regular…read more This place was a Mother's Day gift, and what a gift it was. I came in for a 90-minute Vital Premium Scrub and left completely transformed. First, the space itself: spotlessly clean, with none of the black mold issues I've seen creeping into older spas in the Saratoga area. That alone is a relief. I was lucky enough to be assigned to Young, and she is in a class of her own. Small but telling detail: she uses a gel face pillow so you can lay face-down comfortably the entire session. If you've had enough massages, you know how much a folded towel starts to hurt after an hour. I asked if this was a house standard -- it's not, it's just her. That kind of thoughtfulness sets the tone for everything. Her scrub technique was the best I've experienced in 20 years. No exaggeration. Her massage hit every trigger point without me having to redirect her once -- pressure, focus, timing -- all dialed in perfectly. The front desk staff were equally impressive: warm, attentive, and they personally walk new guests through the space so you never feel lost. The one area with room to grow: the aftercare products in the drying area. Having visited spas in Palo Alto, and even facilities in South East Asia, I've come to appreciate a quality face lotion and hair cream post-scrub -- especially when you're not carrying your own. A small upgrade there would make this truly flawless. Also worth noting: there's a communal lounge with 30 minutes of complimentary massage chairs, laptop workspace, and free WiFi. Hidden gem. ANDDD there's a cafeteria!! This is my new favorite spa. Hands down.

My first time at a Korean spa, and it was a great introduction! The facilities were very clean and…read moreneat. I've never done the full rotation of hot tub to dry sauna to steam sauna to cold plunge - it was genuinely painful. If you've never experienced this, be prepared to get your heart racing. I was expecting a relaxing experience, but the saunas will leave you out of breath, and the cold plunge will shock your system. It's supposed to be really good for detoxing your system, and I definitely felt like I sweat out a bunch of toxins. We really enjoyed the massage chairs after this whole rotation and showering. The massage chairs are super comfortable and have a variety of massage options. It was so soothing that I fell asleep during my massage. There are a variety of popular scrub massage options that I did not try this time around. The downstairs co-ed dry saunas were a bit underwhelming. The saunas were comfortably warm and had blankets to rest on. These saunas didn't seem to be for the purposes of detoxing since they were at a moderate temperature. I was so comfortable that I ended up falling asleep in multiple rooms lol. Bay Spa was the perfect introduction to Korean spas, and I will definitely be returning!

I was first introduced to Burke Williams on my 24th birthday by my mom. And I must say... it's a…read moremust to come here on my birthday yearly! (I wish monthly lol) The staff is super friendly and attentive to every needs. You get your own locker which includes your robe and sandals. I bring a separate change of clothes and my bathing suit to use the amenities. They have a hot tub, steam room, sauna, misting room, showers and a quiet room. The staff are also very detailed on explaining the treatments given prior. They also have a clean organized station of towels, baggies for wet clothes, iced towels,razors and razor creams, hair brushes and hair styling tools. They also serve delicious and cold beverages as well as some fruit and hot tea. It is best to eat before (lightly) My new favorite booking is a spa facial. It's truly a relaxing and refreshing experience. I had Ashley today and she was so sweet and very helpful to heal my dry skin. The place is pricey but it's worth it! I come home so relaxing and in peace. Definitely a nice treat for a birthday or anniversary celebration.

I bought a membership here for my wife and have also gotten a few massages for myself…read more The quality of the massages have always been great - so kudos to the experience and training of the masseuses. However, nearly every time we've come here, the checkout process is somehow botched - resembling closer to a bad DMV experience - and takes way too long to resolve. And this is for monthly paying members. The checkout process should be close to SEAMLESS for a standard massage that's included in the monthly membership. Please review your technology behind the counter and/or the training you give your staff on those systems. No one wants to wait around for 10-20 minutes after a relaxing massage just to checkout!

The facility is so clean. Not so crowded and my Executive Massage combo was amazing…read more Theres some snacks in the vicinity and water dispenser for hydration.

Review for Immersion Spa ‍…read more I absolutely loved this place, and to this day, I still miss it. When I lived in the Bay Area, I was a faithful and loyal customer at Immersion. It became one of my favorite self-care rituals. I would bring family and friends, and I went regularly--about once every quarter. It was something I always looked forward to. There is currently no Korean spa in Charlotte, North Carolina, where I live now, and the closest option is in Atlanta. So yes... boo-hoo. Nothing quite compares to this experience. What made Immersion special was the sense of freedom and relaxation the moment you walked through the door. The spa is thoughtfully organized, very clean, and beautifully maintained. You store your belongings in secure lockers, receive a waterproof wristband, and then the entire experience begins. I always arrived at least 90 minutes before my massage so I could fully enjoy the amenities. That extra time was part of the magic. My favorite features included: * The hot tub and invigorating cold plunge * The wet sauna and dry sauna * The gentle, calming warmth of the Himalayan salt room * Complimentary roasted tea and water * High-quality bath and shower products in the women's area * A peaceful, well-run environment with clear structure and cleanliness standards Everything felt intentional and relaxing. My go-to service was always the Fusion massage, which blends shiatsu and deep tissue techniques using organic coconut oil. The therapists were incredibly skilled and intuitive--they knew exactly how to work out tension and restore balance. Some of the best massages I've ever had were here. Over the years, prices have increased slightly--as they have everywhere. I remember paying around $100 before COVID, and later seeing it closer to $130. Even so, the value of the experience made it worth every dollar. I was there hook, line, and sinker. A few practical notes for future guests: * Parking is limited and shared with neighboring businesses (including Kumon), so timing matters * The spa has separate men's and women's areas * No outside shoes are allowed inside the spa * Clothing is optional in designated areas, which is standard for Korean spa culture * Plan to arrive early to fully enjoy the amenities before your service One service I personally never tried was the traditional Korean body scrub. I watched others experience it, and while many people love it, it looked a little too intense for my taste. That said, the massages and spa amenities are absolutely exceptional. If you're considering a membership, it's worth exploring. This is the kind of place that becomes part of your routine once you experience it. I still haven't found anything in the Southeast that truly matches the level of service, atmosphere, and overall experience of Immersion. I keep looking--but this one set the bar very high. Treat yourself. You deserve it.

There used to be a chick named Jenny who gave the best massages. Unfortunately, she isn't here…read moreanymore. There never has been anyone as good as her. So we stopped going after several experience with other massage therapists that were just ok.

This massage spa is located on the second level of the building with no signage outside (as of…read moreJanuary 2026). We booked a one-hour deep tissue massage session for two on Friday and were assigned to separate rooms at arrival (no couples room like most other massage parlors). Staff was friendly and professional, and my masseuse was amazing. She used both strength and technique to provide relief and relaxation during my treatment, a combination of stretching and targeting muscles in the most effective way for each body part. This includes my back, neck, head, shoulders, and arms, but also the parts that other massage therapists rarely do effectively, such as the inner hamstrings, shins, and peroneal muscles of the legs. The face rubbing was unnecessary IMO. But the overall massage, paired with soothing piano melodies playing in the background, made for a pleasurable experience. Exactly what I needed after an eventful holiday season.

Had a wonderful massage , i have to say Olive was amazing , I felt so relaxed after , and she…read moreworked on the issues I was having with my back , and I felt so much better after the massage !

Updated from a 1 star because of how they approached this situation…read more I got a message from them privately and was given the opportunity to try a different therapist. This offer alone makes me feel a lot better. Maybe I was just there on an off day.

Stephanie is such a good and amazing woman. I am very satisfied with her services and I am always…read morehappy when I see her!!!

Been coming here for the last two years now and I loved it! Terilyn is amazing! Always look forward…read moreto my monthly facial with her. The place has a good vibe: clean, organized, relaxing! The staff are always warm and welcoming. The massage chairs always give an extra rest and relaxation time!!!

Wow, hair spa days are the best. I hadn't realized how much I needed this until I was just sitting…read morethere, relaxing and enjoying the experience. From the start, everything felt calm, like a perfect little reset for my day. A huge thank you to Mia for treating me like a queen. She took such great care of me and made the whole experience really special. Every step was super relaxing, and I could literally feel the stress easing away as she worked her magic. Now, my hair is incredibly soft, silky, and beautiful. I can't stop touching it because it feels so amazing. Nothing beats a self-care moment that makes you feeling refreshedand totally pampered. I'll definitely be back.

The location is awesome! It's nearby lots of food places if you ever get hungry before or after…read moreyour session. The place is clean and it smells amazing! The staff are also so nice. My fiance booked us a massage + facial +head spa. Now I know that with all that, there has got to be a focus and for this visit it was definitely the upper back massage. My lady went innnn and I loved it! Couple things from this package that I didn't find impressing is the enclosed massage hole. I dint feel like I had great airflow and the idea of breathing in from a sink just doesn't seem appealing nor was it enjoyable. The facial; the products didn't sting however it did when it got in my eye, I was a bit panicked bc I felt a bead in my right eye, I washed it off, it got better as the day went on but my eyelids were on fire for days, she didn't leave my under eye or my top lid alone instead she applied the products on top of them which I thought was interesting. The final thing I wasn't a fan of was that she kept putting her fingers inside my ears! I've been to a head spa in Orange County and they try their best not to wet your ears AT ALL, I mean, think about it, you're relaxing, and then boom! Water in your ears and fingers in your ears... idk, maybe to some it's not bothersome but to me it was uncomfortable. The ladies were so sweet though and nice, they blow dried my hair halfway which is totally fine. I definitely think there are couple things to consider but it wasn't a horrible experience! They did a wonderful job on the massage and setting the ambiance to be as relaxing as possible so I give them that!

Quite simply our go-to spa when we don't need the jacuzzi, sauna, showers, etc…read more The staff is awesome! Very friendly. Efficient. And they do everything they can for you to work you into their schedule. Every massage leaves you wishing you could come weekly! You can't miss with anyone on their staff either. Parking in the rear.

I highly recommend all of Christine's services…read more I have done the eyelash lift and tint with Christine several times now. The results are always amazing and last a long time (6-8 weeks). I had not done any eyelash treatment before, and I am glad I did this procedure with Christine to enhance my natural lashes. I have also done dermaplanning with Christine at least 5-6 times over the past year. The dermaplanning makes my skin so beautiful and glowing, along with a facial and collagen mask. Christine is very professional, and shows a lot of care for my skin and making sure my sensitive skin doesn't negatively react to any products. I have also done eyebrow and other waxing services with Christine. Everything I've experienced with Christine is excellent, and I also appreciate the later hours she is available so I can come in after work when needed. The pricing is also very reasonable compared to other places. I left for all of my vacations abroad in 2025 feeling absolutely gorgeous thanks to Christine & TrioSpa!!

I was experiencing a lot of lower back pain (sciatica) and got a massage from David. Hands down the…read morebest! My friend had recommended David and said he was one of the best in area. He was super thorough and thoughtful, I'm back to walking normally again and I feel so relaxed. I highly recommend coming to David if you're experiencing any kind of back pain! Thanks David!

Years ago, probably 15 years or so, my massage therapist (and also my wife's) moved away from the…read morearea. We looked for a new therapist for months and finally found David. Since then, we have been going to him religiously every month. David is the most intuitive and talented massage therapist I have ever experienced. There is no need to tell him where it hurts because he will locate the area right away and get rid of the tension or pain that bothers you. His massages are the most comfortable and relaxing (I have over 30 years of massage experience). David is very professional, respectful and kind, and deeply cares about his customers. I can't recommend him enough. If you are looking for a therapeutic and healing massage, then go see him without hesitation.

Had an amazing deep tissue massage with Mindy at Saigon Spa. Felt refreshed afterwards, would…read morehighly recommend!

Saigon Signature 90mins with Anna…read more The receptionist was kind and welcoming. The massager was not as professional: nails were long and kept cutting into my skin, the massage was more of the same thing over and over again for 90 minutes rather than a 90-minute well planned massage. What's funny is that the massage actually felt rushed. And it was more of rubbing the oil rather than massaging. It might be that I'm just used to better service, but when you're paying $145 for a 90-min massage, you expect the best service. Unfortunately will not be coming back.