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Burke Williams Day Spa

3.6 (1.4k reviews)
Open 8:00 am - 10:00 pm

By appointment only

Services - Burke Williams Day Spa

Massage

Therapeutic massage

Burke Williams Day Spa Photos

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Recommended Reviews - Burke Williams Day Spa

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Red C.

My best friends treated me and our other best friend to a day at Burke Williams to celebrate our milestone birthdays, and it was such a special experience. The four of us arrived early and took our time enjoying the amenities. The cozy fireplace, the relaxing lounge, and the complimentary hot and cold wellness drinks were the perfect way to ease into the day. The only place we weren't able to go into was the quiet room bec it was full. I had a 50-minute massage with Sunny and she was incredible. She had the perfect touch and pressure, knew exactly where I needed the most work, and was so attentive the entire time. She even made sure my friend and I, together with our 2 best friends, had celebratory drinks and charcuterie after our treatments, which made the experience feel even more personal. We loved the hot tub, sauna, and steam room, and really took advantage of everything the spa had to offer. If I had to name one small improvement, it would be having more hair ties (had to ask for them) and some basic hair styling products available in the locker room. But honestly, the staff was so friendly, warm, and accommodating that it more than made up for it. Overall, it was such a memorable and relaxing day. The perfect way to celebrate a milestone. Highly recommend!

Fancypants X.

As a regular of downtown SF's Burke Williams, it was the end of an era when they shut down. Recently, my group decided to try their Santana Row location to see how it compared to the one we used to know. Booking our 80-minute appointments via phone was a breeze, & we were met by professional staff at check-in. They're in the business of customer care & it shows in all points of contact. My masseuse was completely lovely & used a gentle touch when I needed but I was working with an injury & I don't think she knew how to handle such an issue. As they aren't physical therapists, know your body's limits before engaging their services. Nice touch keeping my robe in a warmer during my treatment. After our massages, we took advantage of their amenities: steam room, sauna, quiet room, & jacuzzi (loved the cold hand towels to help keep you cool.) If memory serves (& if I'm not simply romanticizing my old fave), the SF location was more spacious & had a more updated appearance. As this location is inconvenient for me, I'll be booking Burke Williams far less than I did when they were in SF; but for those who frequent Santana Row, this day spa is undoubtedly a lush experience.

Katie R.

With its grand curved staircase to the entryway and it's absurdly high pricing, I was expecting quite the experience from Burke Williams, and it came pretty close to delivering. To start, the customer service here was great, probably the best part of my experience. Everyone was very professional and friendly, and ensured that the customer was number one. It was my first time here and I they were happy to help me schedule over the phone and give me a tour upon arrival. I came about an hour before my massage to get checked in and enjoy the amenities, check in and the tour took a little longer than expected, so if you're a first timer I'd recommend coming even earlier to really get to experience it all. The spa has a unisex waiting area and then a women's and men's side. The women's spa side included a very large jacuzzi, sauna, steam room (which was closed when I was here), quiet room with reclining chairs, showers, and plenty of toiletries. The amenities were nice and never felt too crowded, though I was here on a weekday in the middle of the day. After enjoying the amenities, I got what I came here for, a massage. Since it was my birthday I got an upgrade and chose to change my pure relaxation massage to the detox option. I probably wouldn't choose this on the regular as it is a bit more expensive and isn't as relaxing, but it was nice to get the himalayan salt scrub and the aromatherapy. My only real complaint about my visit is that it was pretty loud in the hallways. During my massage I could hear people scuffling by and having full volume conversations. So it wasn't quite as relaxing as I had imagined it would be, especially for the cost.

So perfect
Elisa G.

This is one of my favorite BW locations with a completely different cool vibe. Inga is lovely and she was working today even though they are closed on Tuesdays. The women's spa is so sparkly clean and I love all the candles! The entire facility is epically beautiful and so is the service!!! All therapists are phenomenal!!

I guess I'm not the only adult that loves dinos?
Denise D.

I'm kind of mad at myself. I've literally been sitting in $400 worth of gift cards to Burke Williams for YEARS now. Someone who loves me very much purchased them for me so I might treat myself. Well, fast forward to about $2K worth of gift cards getting stolen from my home, and realizing these were stashed away in a separate area, so I booked the Sunday before Mother's Day. I had a wet room treatment, and I knew it was important to go early and enjoy the amenities, and I arrived 4 hours before my service. I used EVERY single minute up. I was sad there were 2 broken features (the steam room and the tubs weren't available), but I loved the cold mist room. It was a pleasant way to cool down my core. And why is the lemonade and tea so tasty? I was on a bit of a fresh fruit/veggie fast, but I could have guzzled the lemonade up in my hydro flask. I wish I brought to go cup to take the yumminess home with me. Staff was friendly, accommodating, and kept the women's dressing areas clean and dry. I also heard staff approaching a taller, woman to make sure they had a robe that would be comfortably oversized for her. On my next visit I'll request smaller sandals, because I always feel like I'm wearing clown shoes in the one size fits all sauna sandals. But, my technician for the wetroom treatment was perfect. Initially quiet, very heavy hands during the scrub, I felt like she had wiped away all the dead layers of bad energy clinging to me. I left, still fat, but at least feeling refreshed, renewed, and in love with myself again. I know I can't do this weekly, but I do think it is important to find a quarterly budget for this type of treatment. Thank you Diedra, I will be back! And I'll send my boyfriend to visit you, too!

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7 months ago

Best place ever for a great massage treatment very nice staff and so near and clean. Love coming here its the best!

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Page 1 of 36

Ask the Community - Burke Williams Day Spa

Does this location have champagne as an option for the client after the treatment?

If they have it, you would need to request & pay for it. It's not something that is freely given to clients as part of the service.

I am calling at 8pm on a Thursday and the answering machine said they are closed. Is this location permanently closed?

No, they're open. Perhaps they don't take in new guests as it nears closing time. Still, that's an odd message for an answering machine during operating hours.

Do the estheticians wear face masks during treatment?

Some do. Depends on the esthetician

Do they offer massage services for men?

Yes they cater to both men and women

Where is the best place to park?

I prefer the lot across from Maggiano's. Any lot works as it is centrally located atop Hotel Valencia.

Do they offer pedicures outside?

I've never seen them offer that. The spa is fully open.

Can I book appointment just to use the spa or do i need another service as well?

You can book spa-use without having to book another service. I'm unsure of the price, but it's an option

Do they offer gel polish with their manicures, or just traditional polish?

Good afternoon, we offer Dazzle dry polish which is a long lasting, excellent and healthy alternative to gel.

Are masseuses wearing masks?

When I was there, I saw some wearing masks and some were not.

Are the sauna and jacuzzi area open for use now?

Good evening Cheri, current mandates don’t allow for heated amenities at this time, however our spas are open and we have been cleared to utilize lockers, showers and the vanity area. We look forward to seeing you soon.

Do offer Dermaplaning as a service?

Do Spa Finder gift certificates work here?

I read that they did, but they told me no. Disappointed that it was denied.

Do they have a separate men's spa and sauna?

Yes. They have two separate sides for both women & Men. Clothes are optional.

If my husband I go get massages using our gift certificates, can we go into the hot tub and sauna together, or are their separate areas for men and women?

The Burke Williams location in San Jose have both the hot tub and sauna services separate. You and your husband would have to use them separately. The Burke Williams location in San Francisco both men and women can use those services together.

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Review Highlights - Burke Williams Day Spa

Nearby parking is free for the first two hours and the location is right in the heart of Santana Row.

Mentioned in 185 reviews

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Ross Deep Tissue Massage

Ross Deep Tissue Massage

4.8(82 reviews)
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Got some knots? Pulled something? Or you just like pain? Ross can take care of you. It amazes me…read morehow strong she is and I'm so appreciative of people with such mastery and talent like her. I don't go to her for enjoyment rather for maintenance of my body. As I've gotten older, my body is just not the same as before and Ross helps me in moments of pain that I don't need to live with. I don't enjoy my time (so good it hurts) with her but know the end results will payoff. This is a no frills deep tissue massage experience. Ross (Rosalyn) works for herself and by herself so she manages all the bookings via text so allow some time for responses. As for commentary on her candor, if it's not for you, then it isn't. Grow some thicker skin. She's frank but not disrespectful. Her talent, pricing, and results make it worthwhile for many of us, based on her regulars. Her space is a bit dated but clean, dark, and comfortable. As someone mentioned, it's no Burke Williams so manage your expectations here. Cash preferred and considering she keeps her prices reasonable-it would behoove you to return the hard work with a nice tip. She offers 1 hr, 1.5 hr, and 2 hr sessions. If you're new, I'd recommend the 1 hr to start with and maintain with the 1.5 hr sessions to make the effort worthwhile.

Attendant is unprofessional Do not recommend…read more They have limited scope of client services

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Experience is night and day depending on who you get, and if bought online, or prepaid discount pkg…read more(usually sold after a great first time experience). Similar to other reviews, once money is sunk, you'll likely see shady practice where "the good therapist" is usually unavail or they'll double book and game your time until you settle for others. I had a great first massage, followed by some of the worst by others...barely any effort or movement. One essentially just held my hand for a good 5 min (I thought she fell asleep). I've had stronger handshakes. This is unethical. If they want to render less service for deals, it should be stated upfront rather than bait and switch.

When I started itching for a massage, I decided to check groupon to see what was available. These…read moredays, yelp spoils me so much that right next to the groupon window, I almost always have a yelp window open to check reviews before I purchase anything. Yup, I'm that chic. No shame over here. It's money so I better make sure it's well spent. From the description, they were offering a "pure relaxation" massage and I instantly had images of myself laying on the beach with a big fat umbrella, two insanely hot guys fanning me, the sound of slowly lapping waves in the distance, and some ice cold water being handed to me by an insanely hot chic. Ahhhh.. Back to reality. This is a massage we're talking about. I saw Tommy's name mentioned a few times in the reviews so I decided to book with him. Upon walking in, I was greeted, offered water and then introduced to the man himself. He walks me back to his private room where he shows me the table, asks me which spots he wants me to focus on (lower back, scalp).. He proceeds to give me a super relaxing, firm (but not super firm where I would consider it deep tissue) massage. The hour flew by and before I knew it, it was time to go. If you're looking for a spot to get a great massage with a skilled therapist, come to see Tommy.

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Quite simply our go-to spa when we don't need the jacuzzi, sauna, showers, etc…read more The staff is awesome! Very friendly. Efficient. And they do everything they can for you to work you into their schedule. Every massage leaves you wishing you could come weekly! You can't miss with anyone on their staff either. Parking in the rear.

I highly recommend all of Christine's services…read more I have done the eyelash lift and tint with Christine several times now. The results are always amazing and last a long time (6-8 weeks). I had not done any eyelash treatment before, and I am glad I did this procedure with Christine to enhance my natural lashes. I have also done dermaplanning with Christine at least 5-6 times over the past year. The dermaplanning makes my skin so beautiful and glowing, along with a facial and collagen mask. Christine is very professional, and shows a lot of care for my skin and making sure my sensitive skin doesn't negatively react to any products. I have also done eyebrow and other waxing services with Christine. Everything I've experienced with Christine is excellent, and I also appreciate the later hours she is available so I can come in after work when needed. The pricing is also very reasonable compared to other places. I left for all of my vacations abroad in 2025 feeling absolutely gorgeous thanks to Christine & TrioSpa!!

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Burke Williams Day Spa - spas - Updated May 2026

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