They're taking donations for Maui - due to the fires in Lahaina…read more Came and dropped off about 8 boxes of clothes and toys and small kitchen wares. The ladies were so thankful and friendly. They had pallets and pallets of boxes packed and ready to go. What a nice thing to do to help those in need.

Omero (pronounced "O-mero", not Humberto, reviewers) and Jamie (pronounced with an H, as in…read more"Hi-meh" not "Jay-me") run the best ServPro in the San Gabriel area. My home had to be cleaned of smoke and contaminants from the toxic ashes of the Eaton Fire. Contractors were overloaded with requests. Jamie responded to my request for an inspection quickly, as well as provided a thorough estimate of work, again quickly, at a fair rate compared to many who were raising prices unjustly because of the fire. Once agreed upon, they were equally fast to do the mitigation work. They had specialists remove two old asbestos pipes before other work began. Then they removed the insulation and thoroughly cleaned the attic. They are Lead certified specialists as well. Following that, they packed-out the entire home and garage and cleaned for toxins with a proprietary solvent spray and wipes. They used HEPA vacs, wiped down all walls and moved behind appliances and cleaned those as well. Finally they pressure washed the house. Omero then provided me with a Certificate of Completion. Both Omero and Jaime are good people. They are extremely considerate and kind in dealing with stressed-out and despondent customers who need to move forward. Highly recommend!!!

Although we ultimately were not able to move forward with Paul Davis, I want to sincerely thank…read moreGary for the invaluable advice and support he provided throughout the process. He went above and beyond to help ensure our insurance company would cover the necessary smoke remediation for our home. Gary was extremely thorough in his estimate, proactive in working with insurance, and consistently responsive to every question I had. Thank you, Gary, for truly caring. If circumstances had allowed, I would have absolutely chosen Paul Davis to remediate our home.

I works with Paul Davis east San Gabriel valley to remediate my home after the fires. Heard about…read morethem on a Facebook post. Called them and Gary walked me thought the process. Took over all communications with my farmers adjuster and got them to approve his estimate. After signing the contract, Leo met me on site and tagged all the contents he thought could be cleaned. He was very thorough and explained it layman's terms. We had a couple bumps in the road but overall, I'm very happy. Hope I never go thru this again but if I do, I'm calling them. If you see this, thank you again. Great company, truly care, sincere and understanding, not pushy like the rest.

C3 is a great company. I'm so glad I hired them instead of other companies. His estimate was fair,…read moreand his communication was great. As I am sure most people get really upset finding out there could be black mold in their (newly remodeled) home. Nathan was very patient with my millions of questions, and also at handling my tenant who was very worried and angry. It took a little longer than expected but understandable with all the rain. Global warming, and the larger volumes of rain coming down all at once create standing water or water that can seep into cracks near properties..... going to make a lot more work for C3. I had called a bunch of other companies and they were a total nightmare to deal with and their estimates were 6x what Nathan charged. Not only were they horrible companies but they lied to my tenant when they gave the estimate which sent her into a tailspin. I highly recommend this company. They are honest and fair, and got the job done within a week or two of my initial phone call. Also I read the fine print t in the contract so I knew that they don't repair damages caused by tape on walls floor etc. my apartment has painted floors so I sort of expected tape would pull up paint. This company definitely made a bad situation better.

Casa California Condominiums experienced a serious drain backup on the first floor twice in two…read moredays in mid April 2025. His remediation team came within an hour, and stayed into the evening to clean up sewage water, set up fans for drying, mop floors and assess damage. The second day the drain backed up again. C3 showed up to clean up the water all over again. They were able to assess the damage to the tile and laminate floors, bring in a licensed electrician to assess the water sitting in raceways under floor outlets, check for mold and do damage control throughout the lobby, laundry and community room. C3 connected our association with another team of excellent sub contractors; electricians, cement technicians, flooring experts and cabinetry installers. Nathan's ability to work with our insurance adjuster every step of the way ensured that our extensive claims were covered and paid quickly. His billing system matches up with today's insurance standards. This was invaluable to the HOA and residents. There was never a time when we did not have full access to Nathan with any issue that arose. His communcation with daily schedules and workflow was excellent. Casa California highly recommends Nathan and his team for remediation and/or general contractor work.

The ProTech team did an outstanding job restoring my home after experiencing a water heater leak…read moresituation. Ray, Gus, Neil, Vaughn, and the floor installer were all highly skilled and professional. They explained every step of the process. Ray (Financial person) was honesty and made sure the project stayed within budget. There were no surprises. He was always available when I called, in fact, all the workers answered their phones when I needed to reach out to them. Communication was superb. I highly recommend ProTech, they do excellent work and they are a great bunch of guys to work with.

I would avoid this company at all cost. We had a horrible experience with them and will never…read moreconsider reaching out in the future. Our experience started with calling their office numerous times and not being able to get through to the correct person to speak with. Communication between Jarrett and his team including the service tech and secretary was so sporadic. They started by looking at our home for possible mold remediation issues and the tech who came to our home said we could do it ourselves but told us he had to call his boss Jarrett and he shared a lot of things we did not need done. Unfortunately the two other companies we reached out to for mold remediation were not helpful so we moved forward with Protech but once our insurance was involved everything changed. The price changed and the communication was horrible. Jarrett even emailed the claims adjuster saying that "I was calm now" because he spoke with me when really the insurance could barely get a hold of him or his company to get information either. He was so unprofessional. His secretary was very kind and when I refused to speak with Jarrett over the phone she did not push me almost like she understood and this wasn't the first time that had happened. The work they finally did took forever and they left the large fans in our home for almost a week instead of overnight then charged us extra for it. The piece was so inflated and the work was bare minimum. We even decided to have a different construction company finish the job and close the holes Protech made to remediate the mold. I know it is hard to find a good company to trust for help with mold but this definitely isn't the one.

We had a moisture issue in our bathroom, and Joseph came out quickly to inspect it. His inspection…read morewas very thorough, and his pricing was fair, comparable to other contractors we spoke with. We ultimately felt most comfortable with Joseph, and we're so glad we went with him. He identified the source of the problem, fully removed the mold, and completed the remediation work as requested. Everything was cleaned up properly, and the space feels safe again. I highly recommend Joseph and his team!

Wow, I really want to mention Joseph V went above and beyond since the time I sent a message via…read moreyelp to calling me to schedule. He was so helpful , kind , professional and very knowledgeable of what I needed. I needed a second opinion on a mold inspection job and his opinion and thoroughness honestly helped so much to not make a really bad decision with another company that went from 550.00- 40k. Joseph came by before that other company and gave me a thorough evaluation of the situation and his experience was so helpful that honestly saved me thousands of dollars. Service was excellent he answered all my questions and very professional. I can't thank your company enough that it's hard to find a company that is truly honest and for that I will be calling you back to finish the job. I really do appreciate all your companies support for assisting in such a short notice. You guys definitely deserve 2 thumbs up .

Palisades fire. I hired Allied to give me a solid estimate that I could take to the insurance…read morecompany. Allied estimated it would cost 5x of what the insurance company estimated. We submitted it and had a check for the whole amount within a week. Will definitely use them for the work as well.

If you have good home insurance and hire this company, be aware, they will abuse it to the highest…read morelimit. Their claim will be exorbitant and they will create more work in order to make the claim more relevant. When the restoration began for an in wall leak. They basically destroyed my living room and the bathroom. They opened walls when there was no damage and created major issues. They found a very small amount of mold and the amount of work they created for this was ridiculous. They even claimed we had to have an environmentalist to make sure the air quality was safe. Of course they changed a fortune for a guy who spoke very little English to put a small machine for 5 minutes and the air was great after we paid their outrageous fee. We are still not done with their repair which began in February. We had a beautiful bathroom with a fantastic faux paint. They brought this guy who tried to re do the faux painting. It came out terrible. Nothing like what we had. The same thing with our fireplace floor which the restoration damaged. The cabinets also came out horrible. The stain is really bad. I could have gone to Home Depot and gotten a better deal. They gave us a list of pricing they sent to the insurance and believe me, they charge for very insignificant things, such as removing and reinstalling a recessed lighting fixture plate. I think it was $45.00 each. The list has pricing for lots of things that were never done. Over charge for EVERYTHING. Unfortunately my husband just keeps writing checks without any accountability. The only thing that was acceptable was the painter. BE AWARE!!! I personally think this is the reason home insurance prices are out of reach for most homeowners. There should be a law to review this kind of abuse. Maybe this is a job for independent journalist Nick Shirley.

We had a bathroom leak and our trusted plumbers connected us with Ryan…read more Ryan was so great in reaching out to me promptly and accommodating my schedule. I also appreciate how he explained clearly and patiently what the possible issues were and how we might address them. Really professional and customer-centric. Fortunately for us, it doesn't seem like there is a big problem. Since we didn't end up engaging them, I can't provide comment on value for money but based on Ryan's recommendations, I believe that he would not upsell or overcharge customers. Would definitely recommend them!

I DO NOT RECOMMEND this company they have a very rude staff the way to answer it turns out that my…read moreapartment burned and the insurance talked to those of the company of the apartments so obviously that I did not hire them directly but well it turns out that they brought some people to clean the walls of the rooms and bathrooms and those women did not bring large stairs they climbed on top of a small vanity and obviously I can't stand more than 100 lbs and zas that break it they did not pay me and all because of the laziness of not going down the stairs of the truck, another I had some brushes that I had just bought at Costco and they blew one and by the time they finished the work there was a new folder that those clownish way without shoes when I told them to use shoe covers so that they would not leave me bacteria since we are allergic and the person in charge of the project said that I was giving him problems, he wanted me not to say

I discovered mold in my bedroom and received several bids for the remediation and restoration work…read more The most reasonable quote came from ARG Restoration. Gabriel took the time to walk me through several options based on my budget, clearly explaining the pros and cons of each one. He told me the project would take a little over a week after the mold treatment, but the team finished everything in just four days. The workers were friendly, professional, and took the time to explain what they were doing and why. They also gave me style options for how the room would be put back together. Best of all, the total price ARG charged to tear out the affected areas, treat the mold, and fully restore my bedroom was the same amount another company quoted me just for mold treatment. I was extremely satisfied with their work and would definitely use ARG Restoration again.

I reached out to Rafael several years for repairs on my home. He was responsive and great, so this…read moretime I reached out to him again for another roof leak. Big disappointment. The first initial call was great and fast. As the work began, delays started coming up in almost every single process. Before the work began, I mentioned there was a small section of pipe that needed to be redone, and he agreed to do it. As the repair progressed, he didn't address the pipe, and kept telling me someone would be back to do it later on. Work began January 2026, and it is now almost May. Rafael has become super unresponsive, kept scheduling with no shows, and pushing back the repair. Then he just stopped responding altogether. Up to this point the repair still has not been done. ARG Service with Rafael was with an insurance claim. It seems to me like they just don't reply after getting paid. Very unprofessional and irresponsible. I want to recommend ARG and Rafael, but this experience has been frustrating and disappointing

Our house flooded, and in just 10 minutes of flooding, our home was destroyed. Bedroom, through…read morethe bathroom walls to both bathrooms, my office and our contiguous floors throughout the house. We caught it fast, and I knew to call ServPro. We had used a local servpro 10 years ago in Norwalk (CA) and I knew the company. What I didn't have last time was Adrian at ServPro Glendora. Adrian the project manager and his team showed up within 45 minutes of my call. They went straight to work to do everything possible to save my floors. Adrian worked tirelessly, side by side with our insurance companies, and remained in constant contact with me to make sure I knew what was happening and next steps. Having Adrian as my ServePro project manager ensured that my disaster was manageable. Thank you Adrian, we would have been lost without you.

Contracted this ServePro franchise to remediate water damage and they damaged our recently…read morerefinished travertine floors by packing boxes, demo-ing our kitchen cabinets, and drywall plaster without covering the floors as their work order stated they would. When it was brought to their attention, without concern, or requesting to see the photos we have, the owner deflected, immediately blaming us and the other trades who didn't create any debris, and he claimed we waited too long to report it (2 months), even though it was still a closed off construction zone that we didn't access, awaiting materials. Total disregard and disrespect to the condition of our home.

When a substantial leak drenched our crawl space, I needed help urgently. I called Frank on a…read moreFriday night and he was able to send his team the following weekend. His crew is professional, punctual, and patient. I'm an over-planner and worrier, but Danny and Daniel were always patient, kind, and thorough in their explanations, putting my mind at ease. Frank was also always accessible over the phone and text message if I had additional questions about scheduling and the scope of work. The company also offers general construction services, and Frank offered a bid to patch an exterior stucco wall that our plumber had to get into. Based on our positive experience with the concurrent moisture mitigation work, we decided to contract with Frank on the patching project, too. All in all, I wouldn't hesitate to work with Frank and his team again. I highly recommend Save The Day Restoration!

Save The Day Restoration was awesome to work with. From the moment they showed up, they laid down…read moreplastic walkways to protect my wood entryway and the clean carpet they had to walk over. And then they created a containment center in both affected areas that had CDC energy! It immediately gave me confidence that they were going to take the job seriously and I was in good hands. At one point, I realized the downstairs carpet padding hadn't been removed (after they had already left for the week on a Friday), and I assumed I'd be stuck waiting until Monday. Instead, they turned around and came back within minutes to fix it. That kind of customer service is not something I experience often. Their quote was definitely higher than the other company I got an estimate from, but I felt like they were the ones who were going to do it right and not cut corners. I feel good knowing I won't have to worry about hidden moisture or mold down the line. Huge shout-out to Danny, who gave me the estimate and led the job, super professional and clearly knows his stuff. And Daniel, who felt like his right-hand guy, was incredibly respectful and kind. Honestly the whole team was great. I rarely walk away from vendors feeling this satisfied, but they really lived up to their name. Highly recommend.