What really stood out was how terrific their communication with insurance was. They made a stressful process so much easier to navigate. Professional, honest, and easy to work with. I highly recommend them. Call Karla 818-821-4015 read more

Do NOT Hire!!! At first they come off very helpful and friendly and then once they cut open your walls it is nothing but nightmares. It took about a month to finish a toilet overflow job and it came out sloppy and botched. Once they got their $$ they took off and are refusing to come back and make the job look nice. read more

Very helpful and friendly. We requested an estimate and they came out right away. Because of dealing with insurance we did not have the funds to get the job started until some months later however they still remembered us and came out to do the job. Would highly recommend for mold removal, great small business! read more

Super helpful!! Came out right away to help my with my kitchen flooding!! Thank you so much!! Karla is amazing!! And thank you Eddy!

I was going to let this bad experience go, but recent events which I'll get to have made me reconsider. I hired First Source Restoration to tear down and rebuild my bathroom. An assortment of the things that went awry: - They subcontracted a mold tester who performed an unnecessary, expensive test which my insurance company rejected. - Against my instructions they installed a mirror hung on the wall rather than sunk into it. This threw my measurements into disarray and I had to order new faucets as a result, but in the interest of getting things finished I let it go. This turned out to be a big mistake. - They chipped the countertop of my vanity while installing it. - They didn't do any measurements before hauling the vanity into the house, and as a result needed to blow open the wall a second time and redo a ton of plumbing work inside the wall. - I was charged thousands of dollars for work completed, when the grout work had not been finished, and the bathroom still lacked molding. The workman on site was going on vacation and they wanted to call the job "done," so I guess that Karla just tried to wish it so. - They sent a plumber to hook up the vanity who left my house with an egregious leak in the drain. If I hadn't been paranoid enough to check this would have undone the entire five-figure rebuild with new water damage in a couple of days. He had left holding a large check from me. - Their plumber came back the next day, and said we needed to rip open the wall a third time. It was at this point that I told Karla I was stopping payment on the plumbing check, causing her to melt down and tell me I was on my own. I hired a different competent plumber to finish the work, which was done correctly in an hour. I thought I was done with this fiasco until last week, when one of the two mirror pieces fell off the wall revealing that it was not properly screwed into the wall. I have a five year old who uses that mirror daily and if the timing had been different, it literally could have killed him. Do not hire. read more

First Source Restoration - The mirror after it fell off of the wall - Damage Restoration Near Me - Kagel Canyon, California

I was blown away by the high quality service we received from First Source, and from Karla specifically. Our emergency occurred on Saturday morning during the Memorial Day weekend. First Source had a technician onsite in less than an hour, and completed their work by noon on Sunday. When it came time to receive payment Karla didn't hesitate to drive over three hours to accommodate me. This kind of service is unheard of these days. And while I hope to never need their services again, I would not even consider using an alternative provider. read more

I am very impressed with First Source Restoration. They are honest and professional. When an exterminator pulled out my refrigerator, I was horrified to see the floor covered in what I thought was black mold. When I contacted FSR, Nicole was very helpful and connecting me with Victor, a technician. I texted him photos of the problem. Victor came to my house in 2 hours and fortunately assured me it was not mold. Dust and dirt had gotten wet from a slow leak in the water line. ICK!!! But NOT mold. There was NO charge for the inspection. I am most grateful for their integrity. Paying it forward: USE THIS COMPANY! read more

Great company to work with, I highly recommend! I had my main pipe burst under my house... sewage (tp, feces, etc) piling up for lord knows how long. My plumber who I 100% trust said this was the best company to use. They got back to me right away and were able to come out just a few hours later. They cleaned up the mess, treated the soil, etc. extremely fast. They were very informative and professional (sending pictures, taking videos, etc.) I hope I never have to, but would definitely use them again. read more

All I can say is he was right on time very professional very clean he had his shoe covers on at first before he walked in our home. I will recommend them to friends and family. read more

Huge Shout Out to Karla and her team at First Source Restoration who came out to my Gym/Indoor Cycling Studio to sanitize our facility. They did a phenomenal job! Professional, thorough, punctual and fast. Highly recommend!!! read more

Oscar is amazing! My toilet backed up and overflowed and he came out around midnight to assess the situation. He initially quoted a price which included him having to tear out the floors and walls where there was water damage, but he suggested to leave drying fans over the weekend and to call him Monday. He came back Monday and he reassessed the situation and saw we didn't have to tear out anything! He left more equipment for a full week and everything was dry and good to go. He was so nice throughout the process and did everything he could to give a good price. read more

Highly recommended!!! When a disaster happens, having a quality company you can go to is a blessing. I really can't say enough good things about the entire team. Very polite, prompt and professional. Thank you once again for your professionalism and prompt attention. ADS read more

I'm so impressed at how fast they responded to my concern! The representative on the phone was very friendly and provided me with an accurate ETA which was within a few hours after we spoke. Oscar who came out to my home was extremely honest about the damages that appeared. I was relieved by what I was told. It was suggested I do minor plumbing repair before busting open my wall; unless proven needed later. He even provided me direction on how to clean up the calcium from my wall which I thought was mold/mildew. I certainly will use their service in the event I need restoration in the future! read more

Thank you so much Karla for all your help Highly recommend first source restoration. Spoke to Karla on the phone very friendly very professional gave me a quote and they got to my house right away. Her staff was great very friendly and did an amazing job. I will be calling again and will let my friend know about you. Thank you so much for explaining everything and not over charging ( I think we all care about this part not ones did they try to say it was something else or charge me more ) So happy with you guys. read more

Highly recommended for excellent work - fast response from my plumber to them coming out for sink and kitchen repairs - nice guy - didn't rip me off or overcharge which is always what I worry about - I would use them again read more

First Source Restoration - Damage Restoration Near Me - Kagel Canyon, California

After we had a leak in our crawl space, our plumber recommended First Source Restoration. They responded promptly to treat and dry out the affected area. Very satisfied. read more

Timely, courteous, honest, easy to schedule. They came to give a free estimate and were exactly on time. We're honest and quick to report there was no problem. Will use again if necessary! read more

Thank you Karla and staff. I was very fortunate to have found First Source Restoration they were able to help me out and were very fast to take care of the leak in my ceiling. I needed a company that would be able to be there within a couple of hours and they were there. Now I use them for all my restoration services. Thank you again for being a great company and servicing my house. I would recommend them to my friends and family. read more

We recommended this company to one of our customers that had a water spill in the bathroom. They were prompt and quick. Our customer was very happy with their fair prices and their quality of work. Oscar the technician was excellent. Thank you. read more

Thanks First Source restoration for helping me with my air vents clean up. Karla is very professional and answer all of my questions and concerns. The work was done fast and I can finally breathe clean air. read more

I'm tired of fliers being left on my property. Those who answer their phones, their answering service, are totally rude.

I had water damage in my house, and I called at 1 AM and Karla answered the phone and she and her team are at my house at 2AM fixing the damage that was done! I can't believe the wonderful service that is first source restoration, I will never use anyone except for them ever again! It only took less than an hour for them to get to my house, which by the way is a 30 minute drive from my house! read more

First source is solid. Karla in particular was very helpful and knowledgeable. It's always nice to talk to someone with a great attitude when you call for help. I would highly recommend. Thanks Karla!! read more

These people are amazing! They are punctual, knowledgeable and very professional. They were able to help me out with the mold problem I was having. Luckily it wasn't toxic and they were able to take care of removing it very quickly. Their prices are very reasonable and affordable, and Karla was great at providing me with different payment options. This company is very good, they deal with your insurance and help you with all the process. I will use them again if I need to and definitely recommend them to everyone! Thanks a lot First Source Restoration!! read more

These guys were awesome. I have a water heater leak and it spilled all over my carpet in the basement. These guys came in a dried out the carpet without any issues. I would recommend these guys if you ever need to restore any water damage to your house! read more

Very impressed! A close friend of mine recommended these guys! I called late at night expecting to leave a voicemail and someone would reach out to me the next morning for a quote. Literally... On the second ring Karla answered! She sent her team out first thing and got the job done. Service - awesome! Everything was easy! Super friendly staff! I really appreciate their help! Thanks Karla and team for helping me out so quickly and last minute. I'm impressed!! Love it! People should know more about you guys! read more

I called First Source Restoration on Sunday evening and Oscar came out the next morning on Memorial Day. He had a lot of good things said about him on Angieslist, and they all proved true. He was very knowledgeable and advised us what to do, at the same time as eliminating our fears and educating us. He was very honest about telling us the problem could easily be resolved without their services. Happy Birthday Oscar! We will definitely be calling you for any future problems! Thank you so much! read more

After experiencing mold issues in Venice beach, Oscar came and assessed the situation. We spoke at length on the phone and he is very helpful and knowledgable. This company is quick and professional. After speaking to larger companies where you feel like they are barely communicating with you, this company reacted quickly and with a great price. I definitely recommend them. read more

These guys are AMAZING! They handle jobs quickly and in a professional manner. I would certainly recommend with integrity.

I highly recommend First source restoration . Karla was able to answer all my questions over the phone , explained the process step by step . I knew exactly how the job will be done. She is one of the managers and I am very thankful for all her staff. Thank you for all your help!! read more

First Source Restoration is excellent! We got an appointment immediately. Oscar was on time (!!!) and gave us an honest estimate on our AC unit. He didn't try to sell us anything, and the consultation was free! read more

Oscar and his team were at my house within an hour of calling them. They were awesome! They Dried out the house and notified me step by step of the process. Oscar was great, whenever I had a question he answered and explained the process! I highly recommend him! read more

I had several companies come out to my place for an inspection, and after getting 3 qoutes from these other places I was still trying to get a final opinion. I called First Source and they quickly replied and answered my call. I explained my dilemma and was then sceduled for a technician to come to my home.... the technician was dispatched the same day. This really worked for me since I was already on a time restraint. I had the pleasure of meeting Oscar and he was so helpful and explained the whole insurance process and did a walk through to show me exactly what was happening. I was so grateful for his professionalism. I felt absolutely confident that First Source had the right equipment and experience to handle the job. I would recommend First Source first hand and I have referred several of my family members as well. Thank you Oscar and First Source for a great job. read more

Great company, professional and caring..Oscar, thanks for all your cleanup and professional knowledge. Great job! Also a big thanks to Karla for her help with billing! read more

First Source came highly recommended and I'm so glad I called them. I Spoke with Karla originally. She's extremely friendly, very professional and efficient in person as well. Her staff is great and also very friendly. They all do an amazing job. Thank you all for everything! read more

First Source Restoration helped me with all my needs. They do great and honest work. The staff is very friendly and professional. My basement was a mess and they fixed it. If I have another problem in the future I would use them again. read more

They have the most friendly and efficient staff!! I called them at 7 am on a Sunday morning and they had someone at my house within the hour ! Everything was done by mid week. They are fast, efficient , and did an excellent job ! Karla was so helpful!! Thank you first source! read more