Mr. Davis was able to convert our "Mother in Law's Suite" fireplace to a new electrical log set-up…read more BEAUTIFUL system that can be used year round. No more cleaning up ashes or that fireplace smell. TOP NOTCH WORK!

Mr Davis was prompt and professional. He inspected our chimney (storm damage), explained what was…read moreneeded now vs what could be done later (more cosmetic). He completed the repairs soon after, and did an excellent job. Highly recommend.

Prompt. Arrived on time. And explained what was he was doing. I will definitely use again.read more

I bought a groupon for chimney pro for a cleaning and inspection. I did not get a full inspection…read moreas the technician did not have a camera and he was not permitted by company. in addition to the coat of the Groupon, I had to pay for every foot over 12 feet. I had to call another company for a chimney inspection. they inspected the chimney, crown and cap. supplied pictures. imagine our surprise when the top seven feet of the chimney had not been cleaned. pictures were supplied. I will not use or recommend this company

Tyler is an exceptional chimney sweep. He squeezed us into his schedule, showed up right on time,…read moredid an extremely thorough job and very neat. i am conveying his name to friends and it goes without saying that I will be using his services again.

Today was the first time having our fireplace cleaned and we are very pleased with the results…read more Tyler texted asking if it was okay if he arrived a bit early and we were fine with that, so he showed up a bit early. The job was completed quickly and cleanly, we have a 24' high ceiling, so our chimney is a bit taller than most, and he did an excellent job. Tyler is very friendly and I would definitely recommend him.

Very unresponsive over the telephone when I asked about their products. He told me to come to the…read moreshowroom and he would explain what they offer. They advertise Saturday hours from 9.30am to 12.30pm. We drove 35 minutes on Saturday and arrived at 12.08pm and they were closed. Unprofessional, rude and basically a loser company. Go elsewhere and save yourself the frustration.

Mixed Review: 1st: we order our gas logs and had them…read moreinstall them. They did a great job and we love our gas logs. The price was comparable to the other places that we had shopped (we shopped around locally and online). They were not the cheapest but we chose them because we felt they were a good deal and would do a good job. I have no complaints with the logs or installation of them. 2nd: While we were in the shop, the owner (I will not use his name) quoted a price for a particular gas company that he recommended. It was a really good price. I questioned it because I had already called and gotten quotes from this gas company and others and the prices as nowhere near that good. He said it was because we hadn't gone through him. He called and spoke to the person in charge (I will not use his name either) at the gas company and confirmed the quote. So while there, I filled out the application for the gas company. Three weeks later, I call the gas company to find out the status only to find out they had never heard of me, received my application, or knew anything about it. They were going to contact the owner of Future Energy to see if they still had the application. Long story short, one said they sent it, the other said they never received it. The gas company worked hard to get me on the schedule and get it installed. I never received the bill for the install. I had to call them ( they didn't have my mailing address.) After another three weeks of not having a bill, I just sent a check for the quoted amount. I figured there may be some tax to settle up with later but I knew that would cover the base price. Not so. When I finally got the bill it was for over $300 more than I was quoted. I immediately called. The secretary that I have been dealing with was ultra nice and has worked to get to the bottom of this. I still had to pay double what I was quoted, but they did take off some of the bill. I do not necessarily blame the gas company. I blame Future Energy for quoting the wrong price and misleading me as to what was included. If you deal with this company, please get everything in writing!!!! I did not do that and I'm paying the extra price!

Our fireplace would not turn on after 20 years of running it. I called Owens, and to my surprise it…read morewas going to take 3 months to get an appointment! It was worth the wait! Forrest was sent to us! I thought I was going to have to get a new fireplace. Forrest opened it up, took it apart, cleaned it all, told me the thermocoupler had built up carbon. He had it fixed in an hour. He was so kind. He was so educational. He sent detailed pictures to us of everything he did. He advised that in the future we might have to get a new part. Just to give him a call. Honestly one of the nicest technicians that has ever been in my home for anything. He made it so easy. I was sent a text by Owens that Forrest was coming and they even sent me a picture of him to know who he was before he entered my home. I've never had anybody send a picture before.  That was pretty cool. I highly recommend this company. I realize that there's some honest people left in the world, and it warms my heart. Please use this company; worth the wait, I promise. He was also very covid conscious and kind. Thank you for that Forest, I mean it! Thank you for just being you!

Owen's and their team are top drawer! I've had a few things done with the chimney and they are in…read moretime and work quickly. They have great knowledge and trouble shooting skills. Roberto and Rhett came today and were outstanding.

I am here to say James is still doing a great job. He inspected our chimney and fireplace and gave…read moreus a straight up assessment of their condition. He called ahead to let us know when he would arrive and gave us an overview of what he would be doing. Very professional and honest. We will use him again.

We had James over to inspect our chimney and insert when we bought our house in Statesville. He…read morecalled before coming as a reminder and was on time. James did a very thorough inspection of the system top to bottom and fully advised us of its condition and although he said that it was ready to go he made some longer term recommendations that we should deal with next year when we get ready for the new cold weather. I feel that James did an excellent job and I will hire him back for future work and advice. Also he came expecting to clean the system and said that it didn't need it so we were happy with only being charged for the inspection which was very honest and reasonable.

It took a really long time to get an appointment so definitely make it early! We had David H come…read moreto do our inspection and he was so insightful. He clearly and simply explained what he was seeing, our options for repair, and what to expect if not repaired. He was thorough but efficient which is appreciated during a work day. We'd use this company & David again!

Branden installed a new chimney cap and crown coat for me. Cost 400 + tax but I didn't want to…read moreclimb the ladder. Thanks QCS!