Chris was kind and communication was good to start. When we got to final plans, signatures, and…read morematerials payment it was all down hill. He would cancel the morning of, not show then finally text to say something came up and he could not make it. We were patient and understanding that he was dealing with an ill family member, but continued last minute cancels were very disruptive to our day and we were getting nothing for the money we paid. After 3 weeks of this it was requested he start the job and deliver the materials we paid for and he claimed to purchase, or issue a refund and we could go somewhere else. He said he and his team would be out the next day to complete the "1-2 day job". He finally showed up and began to dig the project site and left after just a few hours, no stone or materials were delivered. While his truck broke down Monday, we got no communications that he/his team would not be working the next day. Tuesday we heard nothing from him. We called, texted, and no response. We called the supply (stone) store who explained he called to place the order but never paid for or came to pick up the stone. When he finally reached back out to explain his truck was still in the shop, we explained that was not an excuse for ignorning his customer or the job site. After this we asked for a refund, less the small amount of labor that was performed thus far, and we would be going elsewhere. He said he could finish the job but at this point we were finished. Then we never heard back from him. Days have passed, we have called and texted, he still has not replied, never showed up to finish the job, and no refund has been issued. At this point he has abandoned the job site and will not return communication. It is understandable that he may have a lot going on, difficulty with staff, personal issues requiring time, but all we asked was the job be completed or the money refunded so we could find someone who could do it.

He took my deposit for $2,000 for materials. After 6 weeks of him making excuses of why he wasn't…read moreshowing up when he said he would, he eventually stopped responding. He told me he ordered the rock and would be delivered, then made excuses of why it didn't for 6 weeks. When I called the supply house he was using, they said that he did order the rock, but never paid for it and stopped showing up. He then stopped responding to my texts and calls and took the money. It has been 2 weeks, and he has not responded or no material has arrived. He straight up lied and stole the money, ghosted the project. Do not give this many any money, he is a thief.

This guy took a deposit, reschedule 3 times and went silent. Don't use this guy. I took a risk…read moreusing him, but he seemed like a nice guy. Hopefully they at least take down his profile since he is not legit.

From the owner: Local family owned company specializing in gas fireplace service, gas fireplace repair, and gas…read morefireplace installations. Our team at Fireplace Professionals can quickly diagnose your gas fireplace issue and quickly make the repair. Gas fireplace service Gas fireplace repair Gas fireplace installation Gas fireplace installations Gas fireplace cleanings

Tyler is an exceptional chimney sweep. He squeezed us into his schedule, showed up right on time,…read moredid an extremely thorough job and very neat. i am conveying his name to friends and it goes without saying that I will be using his services again.

Today was the first time having our fireplace cleaned and we are very pleased with the results…read more Tyler texted asking if it was okay if he arrived a bit early and we were fine with that, so he showed up a bit early. The job was completed quickly and cleanly, we have a 24' high ceiling, so our chimney is a bit taller than most, and he did an excellent job. Tyler is very friendly and I would definitely recommend him.

We had a non-starting gas fireplace, but Weber came out and quickly made the repair. He had to…read morecome back to repair the wall switch. We are very pleased.

Called for service and was scheduled for the morning of Friday, 12/13/24, we explained we had…read moresomewhere we had to be and needed leave by 11:00. We were told that was not a problem but at 10:30 on Friday we got a call saying they would be here at 2:30. My husband explained we would need to reschedule. Monday afternoon we hadn't heard anything so we called back. Was told they would be here before 12:00 Tuesday no problem I'll do my errands in the afternoon but at 10:00 my husband got a call saying they would be here between 2:00-3:00....well it's now 6:00 and no one has showed up or called to say they would be late. We have spent 3 days waiting for these people. This is a horrible way to run a business!!

Very helpful and super speedy response time. So helpful to give a thorough review of the…read morefireplace!!!

Dynamic duo. Super men. My heros! Jarrel and Richard…read more I have not been this blown away in quite some time by the kindness, attention to detail, hard work, and joy in service. These men restored my chimney, showed exceptional patience with my landscapers (who were taking forever to turn on the water for them to pressure wash), and were a delight to be around. They even came back and worked me in after some logistical issues (which were my fault)! I wish I had more chimneys to clean so that I could employ them more often! Their work was worth every penny. I feel blessed to have encountered them.

We had our gutters cleaned. Good Price and Excellent Service. The gentleman who came to our house…read morewere nice, courteous, professional and did a great job. We will use this service again. Plus, it was a LOT quicker when they did it vs. doing it ourselves.

Great experience with Local Dads LLC. Helped with a window problems and will be making future…read morerepairs. We're very professional and showed me what the problem was and what needed to be done. Very quick and responsive and a great crew.

From the owner: Proverbs 24:3-4: "It takes wisdom to build a house, and understanding to set it on a firm…read morefoundation customer service,

Tip Top was just here to clean & check the chimney for leaks due to a recent storm when we noticed…read moreleaks. There was no mess left behind, he didn't try to give me any crazy fix costs. He talked to me about what he found, what he could do and what he recommended and when he recommended it be done. He even took a look at the chimney and said if I wanted to put off the cleaning for a year, it would be fine. I love having an honest & reliable company I can turn to for this!!

I had Kevin who is one of the owners clean my chimney. I was able to speak to someone immediately…read morewhen I called and made an appointment for the following week. When Kevin arrived on time he explained what he was going to do and put down drop cloths and brought in his equipment. The cleaning was done from the fireplace to the top of the chimney. I do not use my wood-burning fireplace on a regular basis, but it had been seven years since it had been cleaned and desperately needed attention. He even removed the wood I had loaded for my next fire and then proceeded to remove the damper for access to the flu. Within a half an hour everything was done and there was no dust whatsoever in the house. He then proceeded to go up on the roof and check the top of the chimney and found that I had some cracks in the crown of the chimney. He took photographs and explained what needed to be done. I am very pleased with his thoroughness and professionalism and would highly recommend him to anyone in the area.