Our 6 year old dog Ruby was completely lame.... Unable to walk, clearly in pain...I took her to a…read morerehab center in LA and wasted a year before going to see orthopedic surgeon Dr. Bear at Sage. Ruby had her first TPLO surgery in August 2025 and the second in October 2025. It was expensive but we're thrilled... we got our Ruby back! She's walking, running, having fun at the beach - all pain free. Our family is once again making memories with our girl. I highly recommend Sage and the TPLO procedure.

I hate to write a bad review, but I also feel compelled to warn others so that they don't have the…read moresame experience that we did. I will not share the entire saga, but here is what I will say: - I do not know if SAGE's clinical choices were sound, as I am not a vet. What I do know is that they were not successful, and resulted in the death of a relatively young (6 year old) cat who did not appear to be *that sick*. - The care that was provided - which took place over the course of less than 12 hours and did not involve any surgery resulted in bills exceeding $7,000. - After the traumatic experience, SAGE was focused purely on payment, and not at all on condolences. They immediately charged the credit card on file and sent multiple emails with invoices (which were unclear and in some cases contradictory). When I arrived to pick up the cat's ashes the person at the front desk looked at the computer and said "you have an outstanding balance of $400; would you like to pay that now?" She did not say "I'm sorry for your loss" and instead just straight to asking for more money. When I pushed back she said "that's our protocol." Yes, clearly it is. - They made many administrative errors throughout the process, which I will not go into because for those they have apologized, but there were so many that I felt embarassed for them. But I've now contacted them multiple times with one simple request: please send me one invoice that is complete and accurate. My requests have gone unanswered. Perhaps because they have already received payment, they are no longer concerned with me, but it's actually pretty outlandish. They charged over $7,000 (I think - it's actually hard to tell because again, the charges and invoices are not clear or complete) and can't be bothered with giving me a clear answer. I am truly not sure how any business can get away with operating this way, but apparently SAGE can. I'm sure they do some good work. I'm sure there are many good people who work there and care a lot about animals. But based on our experience, it feels like incompetent adminstration at best and a scam at worst. I know that when your pet needs emergency care you may not have a lot of options, but if you do, I suggest that you try to go elsewhere.

We are forever grateful to Dr. Vitale at Sage for the incredible care she provided to our miniature…read moredachshund, Lola. A few months ago, Lola suffered a ruptured disc in her neck and needed emergency surgery. It was an extremely stressful and frightening experience for us, especially after watching her suffer from excruciating pain for weeks. Dr. Vitale immediately brought Lola in for an MRI to verify what she correctly suspected was the problem and performed Lola's surgery right away. We truly could not have hoped for a better outcome. The surgery was a huge success, and today Lola appears to be completely pain free and is back to her happy, normal self. Seeing her comfortable and enjoying life again means more to us than we can possibly express. We cannot thank Dr. Vitale enough for what she did for Lola and for our family. She gave our dog her quality of life back, and we will always be incredibly grateful. Dr. Vitale is truly our hero, and we feel so fortunate that Lola was in her care. Thank you from the bottom of our hearts!

I can't recommend SAGE Veterinary Center and Dr. Arndt enough. We brought my dog in after a…read moretraumatic fainting episode related to a heart murmur, and from the moment we arrived, I knew we were in the right place. Dr. Arndt took the time to answer every question we had, explained everything in a way that was easy to understand, and never rushed us. He made sure we were completely comfortable with the treatment plan and medication, but most importantly, he made my dog his #1 priority during our visit. The entire staff was kind, patient, and genuinely cared about helping my baby. The level of compassion means everything. Thank you for going above and beyond for my little Watson Baby Cake Nugget.

Our baby was referred here for surgery after a repair from a previous hospital was unsuccessful. We…read morewere seen and evaluated right away. Her surgery was performed within 2 hours and we brought her home that evening. Dr. Becket was very kind, answered all of our questions with respect and most important he was awesome with our girl. The support staff was good to us as well.

My dog, Peaches, was referred to SAGE by her veterinarian in Fresno after she began experiencing…read morebloody discharge from her vulva. Despite their best efforts, her veterinarian was unable to determine the cause because they didn't have the specialized equipment needed to perform an endoscopy and take a closer look. Unfortunately, the earliest appointment available at SAGE was a week away, which I completely understood given the demand for specialty care. In the meantime, Peaches needed immediate attention, so I took her to an emergency veterinary hospital in Fresno. There, they sedated her and discovered a foxtail deeply embedded in her vaginal wall. Although they removed it, they couldn't say with certainty that it was the sole cause of her symptoms and strongly recommended that we keep our appointment with the internist at SAGE. I'll admit that after reading some of the reviews online, I was worried that I might be pressured into unnecessary procedures or expensive treatments. I couldn't have been more wrong. From the moment we arrived, I was impressed. SAGE truly operates like a full-service hospital, with the equipment and specialists needed to address complex medical issues all under one roof. Most importantly, the care and professionalism we received were exceptional. Dr. Miller was absolutely amazing. He came into the room already familiar with Peaches' medical history and had clearly taken the time to thoroughly review her records before meeting us. That level of preparation immediately put me at ease. After examining Peaches, Dr. Miller explained that she appeared to be in very good health. He discussed the option of performing additional diagnostic procedures to investigate further and provided a detailed cost estimate. While the procedure was expensive, it was understandable given its complexity. What I appreciated most was his honesty. He told us that, based on her exam and improvement, he didn't feel additional procedures were necessary at that time. Instead, he recommended monitoring her closely and reassured us that if the bleeding returned, we could contact him directly and he would make himself available. His honesty, transparency, and genuine concern for Peaches meant so much to me. Rather than pushing unnecessary testing, he helped us make an informed decision that was truly in our dog's best interest. We also discussed some ongoing digestive issues Peaches has experienced over the years. Dr. Miller offered helpful recommendations, sent us home with food samples to try, and even offered to write a prescription should we decide to switch her diet. As pet parents, we all want veterinarians who are knowledgeable, compassionate, and honest. Dr. Miller and the entire team at SAGE exceeded my expectations in every way. I am incredibly grateful for the care they provided to my sweet Peaches. Thank you, Dr. Miller and the entire SAGE team!

Dr. Zachary Ang is such a blessing to have worked with. My cat had a dangerous bleeding situation…read morein March 2026. I rushed him to MedVet Mountain View. From the moment Dr. Ang first met with us, he exhibited wonderful listening skills. He valued my comments and made me feel heard. It was a dangerous urgent situation, and he gave it the prompt attention it deserved. My cat had to be hospitalized, and I could not have had a better vet to help me through those difficult days. Dr. Ang was so unbelievably kind and helpful to both myself and my cat. I've had pets my entire life, and I've never been more impressed by a vet. I was very worried about my cat, and Dr. Ang kept me updated and generously answered every question I had. It has taken months for me to write this review, because my cat had to be put down about 10 days after this emergency situation. However, thanks to Dr. Ang's help and advice, my cat got to spend over a week with me at home, before he developed another medical issue that again threatened his life. My cat was put down at almost 18 years of age, with the assistance of Dr. Ang. He made a terrible situation much better than it otherwise would have been for us. This my most difficult time with a pet, and I'm so blessed to have had Dr. Ang through the journey. I can't possibly thank him enough for how much he went above and beyond for my cat, and for me. Dr. Ang is a wonderful person, and anyone is lucky to have him care for their pet. I am also happy with MedVet Mountain View. I've brought my cat there many times, and the fact that I drove from Santa Clara to Mountain View many times specifically to go to this office is evidence of how comfortable I felt bringing my pet there--rather than vets' offices much closer to me geographically. I am happy with the staff and experiences overall at MedVet Mountain View. But, Dr. Zachary Ang is a vet that restored my faith in humanity, and he deserves particular credit for going far beyond the call of duty for myself and my beloved cat.

My dog was violently ill they made us wait over an hour while other dogs were seen with…read moreIn 20 min with the same symptoms ( yes I eavesdropped ). Seemed like we just got randomly assigned to the worst tech and he could not be bothered so we were not seen. We finally left and found care somewhere else. Just horrible

Our primary vet advised us to take our 14-year-old cat to a cardiologist after noting a grade 2…read moreheart murmur and elevated ProBNP, and after some research online experience we decided to take her to see Dr. Woodruff at the cardiology department at SAGE veterinary SF. Our experience was fantastic from beginning to end: - Scheduling: I called on Sunday to request an appointment with Dr. Woodruff, and they scheduled me for Tuesday! I was pleasantly surprised to get an appointment so quickly. - Costs: While they couldn't give me an exact cost over the phone since they didn't know exactly what kind of tests my cat would need yet, they gave me a ballpark that ended up being representative of the final bill, and seemed reasonable based on my understanding of similar services in the area. We paid about $1250 for the consultation and a level 3 echocardiogram. - Parking: They offer free valet services which is nice because parking on the streets can be pretty hard. We did end up street parking ourselves because we got there early, which was also free and we only walked about two blocks. - Facilities: The building was clean and modern, with comfortable seating. It wasn't too crowded. - Staff: Everybody was very kind, including the greeter at the door, the front desk staff downstairs who told us where to find cardiology, and the front desk staff at the cardiology department. We waited maybe 5-10 minutes after checking in to be called into a room. The nurse/assistant who let us into the room, asked us about our concerns, and walked us through the process was incredibly friendly and gentle with our cat. And of course, Dr. Woodruff absolutely lived up to her reputation. She was friendly and patient and answered all of our questions without rushing us out. She was very knowledgeable but able to explain things in a way that was clear for us. She gave us a clear recommendation and immediately sent the records, including links to the detailed results of the echocardiogram, to both us and our primary vet. Overall I am VERY happy with the service we received here, and while I hope we won't be frequent customers, I would absolutely return if necessary, and recommend the cardiology department (and especially Dr. Woodruff) to anyone who is looking for a veterinary cardiologist in the bay area.

Updating from 2 stars to 1 star because the business took the time to respond to half (3 bullets)…read moreof my experience and not to the first three bullets. The response indicates to me that they see nothing wrong with how they practice human and animal care. Like I said in my initial review, there are better facilities that have better customer care, estimates and general upkeep. Sage should be the last resort.

My Dogs vet was unavailable and I reluctantly went to Sage to have her eye looked at as she was not…read moreacting right with one eye and from previous experience of how quickly a dogs eye can go to nothing if not treated as the case with a previous dog. Best thing that ever happened was going to Sage as pepper got the care she needed by Vet- Lindsay Swirble. She is the only vet we have gone to in Bay Area that actually has experience with pugs. Dr. Linsey Swirble saved my dog (pepper)with her caring, throughness and experience. My dogs vet would not of even had the required equipment in their office or experience that she had a foxtail (1 inch) lodged behind her eye. She examined my dog with such care even putting dye and a black light to check for laceration. My previous pug lost his eye because a laceration was missed from a bad examination until I took him to an eye specialist a week later who said it was too late and it could of been fixed if diagnosed sooner. If I had taken that dog to Dr. Linsey Swirble at sage I know he would of also had his eye today as my dear pepper . I will drive 2 hours to see her from now on just to get the right care. I have had many dogs and vets over the years and this doctor is the best. She treated my dog like she was her own child. If you think its expensive to get ER care it was not. It was about $60 more then regular vet visit but it got fixed right away, correctly. My dogs eye is worth far more than $60. They have equipment that regular clinics do not and have the best veterinarian in Bay Area Dr. Lindsay Swirble. My only regret was not taking my previous dog there who did lose his eye by 2 regular vet visits that charged and misdiagnosed when I know Dr. Swirble would of known how to fix him the first time by her thoroughness and caring before that dog lost an eye. If you are in doubt if the cost will be too much or the care is any good don't hesitate. Dr. Swirble is amazing and I will go when she is working to make sure my dogs are in good hands. Take your dog there. Also, there was an ophthalmologist in house Dr. Tomo wiggans who was fantastic and together fixed my little pepper

I took my little loyal in because she had been sick. I called ahead so they were ready for me when…read moreI got there. We met with the tech, Veronica, and the doctor. They worked up an estimate that was quite large. The estimate had a low end and high end numbers. Veronica sat with me and explained each charge along with how and when it may apply. We played around with the numbers to help us fit it within an easier budget. Veronica was very thorough, patient and informative. My baby was sick so we had to do something. I left my pet with them to be treated while hospitalized. Unfortunately, I did not know exactly how sick she was. Within a matter of a short period, diagnostics came in with not so good news that left us with two options. Neither of which I was prepared for. After hearing the extent of my babies sickness, it was evident we needed to set her free. As painful as those words and that decision was, it had to be done. We drove back to that hospital to be with our baby. Sage has a special room just for the letting go process. Although we were not ready to say goodbye, we appreciated the quick return on labs and such, that gave us the answers needed to make the right decision for our girl. If you have been trying and struggling to piecemeal answers for your ill pet, I'd suggest going to this one stop shop. They have the doctors, staff, equipment and specialists on hand to get you the answers your pet and your family deserves. We love you Tabitha and miss you greatly. You were a very special, sweet, loving pup that contributed so much to everyone you met.

Today I brought in a small wild bird that had been attacked by my neighborhood cat . It was very…read moreseriously injured, and I was heartbroken. When I arrived and called from the parking lot, someone came out immediately to help. The veterinarian carefully examined the bird, patiently explained its condition, and told me the kindest thing was to let it go peacefully. I was devastated, but the doctor reassured me that the little bird would not suffer anymore and that euthanasia would relieve its pain. The veterinarian was incredibly patient and compassionate. RIP, little bird. I hope you have a peaceful and happy next life.

I cannot thank the team here enough for the incredible care they provided for my dog, Duke…read more Emergency vet visits are always stressful, but Tiana, Zoey, Dr. Molly, and Dr. Rudin were all absolutely fantastic. From the moment I called and then when we arrived shortly after, they were caring, understanding, and genuinely invested in Duke's well-being. The clinic itself was pristine, and even though there were a lot of animals being triaged when we were there, the environment did not seem chaotic at all. They ran everything so efficiently. The team reallt went above and beyond to help ease my nerves, explaining everything in a very calm, thorough, and easy-to-understand way. Having that level of clear communication and compassion during a scary moment made all the difference. I am so grateful to everyone there and would highly, highly recommend them. Thank you!

I started using Reed here and there as my long standing Vet was starting to limit his hours because…read morehe was getting close to retirement and I also needed to find someplace that was open on the weekend due to one of my cats having a recurring issue. And I am glad I found them, especially Dr. Lau. Can I just say, I absolutely love Dr. Lau? My biggest fear of having my last Vet retire was how I would find another conscientious and caring Vet who actually cared enough to put the work in. I have had dogs my entire life and I have encountered some awful Vets in the past, so when I found my last Vet I was thrilled to have him. I stayed with him for 17 years. Now that I have found Dr. Lau I feel so relieved and happy. Over the past two years I have slowly moved my three cats and one dog to Reed Animal Hospital. Dr. Lau has been nothing but kind and helpful and I 100% believe she cares about my animals. I can ask her questions and she answers them. She goes above and beyond without being pushy. And she is just an incredibly pleasant person to work with. I completely trust that she will exhaust all efforts to care for my animals. The other plus is that the Vet Techs and the front desk staff have always been incredibly pleasant. The front desk staff has never been snippy or rude like some other Vet offices are (or even your regular Dr. offices are). And the Vet Techs have been kind and good with my animals. Knowing your animals are well cared for is such a relief. And I am happy I found them.

We found Reed's Animal Hospital during COVID and have been bringing both of our dogs here ever…read moresince. The doctors and staff are always so kind, caring, and take the time to answer all of our questions while explaining treatments and medications clearly. They're also very affordable and never pressure you into buying things your pet doesn't immediately need, which we really appreciate. For those of us balling on a budget, that honesty goes a long way. Huge shoutout to everyone at Reed's Animal Hospital for always taking such great care of our fur babies. We highly recommend them

Took my 2 pound boy here due to some vomiting he was experiencing and right off the jump, they were…read moreamazing. They immediately tended to the fact that my babies were getting slightly anxious and vocal, so they offered me a spot in a quiet and separate room. It was a super sweet gesture and such a great starter and setup for how the rest of our visit went down!! Everyone greeted me with such kindness, professionalism, and enthusiasm- I swear I heard "If you need anything at all just pop your head out" like 5+ times and it was overall fantastic. Dr. Cook was kind, great listener (had beautiful eyes, if I'm being honest :D), straight to the point, and understood both my baby's health concerns and financial concerns- which she executed perfectly and accommodated gracefully. My babies are teeny tiny, and the way everyone gushed over them, and the way they handled them made me feel so safe. Never once did I even question if they knew what they were doing. BIG APPLAUSES!!!!

*First time experience* Review for a Cat…read more Believe the reviews, this place is phenomenal! While I hope all of our fur babies will never need to come here, sometimes things happen and unexpectedly. I want to be transparent that I was at SAGE earlier in the day-- let's just say I don't like the route they wanted to go and I went to VEG few hours later. As we know, cats are masters at hiding pain and discomfort. The below review was from July 15, 9pm at night. My 5 1/2 cat Bebe's symptoms: 1. Not eating or drinking and it was 95 degrees 2. No potty at all (I have a litter robot, plus two other cats) I brought her in after 15 hours of these symptoms. A bit "quickly" but as I mentioned it was hot out and my girl LOVES food. About the vet: I called beforehand, very nice gentleman answered, didn't rush me, didn't treat me like another number in the queue. I also want to call out, no AI crap! A real human answered when I called I didn't have to select "press 7" etc. I arrived about 20 mins after the call and was greeted warmly by the front desk. Extremely clean place, coffee and tea bar, freshly baked cookies! We were promptly given a room and Dr Molly came in within 15 mins of our arrival after the nurse took vitals. Dr Molly is a pure assets to this vet. Before she started talking, she sat down on the ground to not overwhelm my cat. Her voice is very sweet, she understood my concern and gently got Bebe comfortable. Treated her like a little scared child vs just some animal with no feelings. She got to Bebe's level vs throwing her on the metal table. Dr Molly listened to every little trivial thing I said about the past 24 hours because I wanted to be transparent and she determined we should do an x ray and blood work. I was promptly given the link via phone to pay + outline of costs, clear! I did have to wait about 2 hours for results of the xray due to the hour I was there (9pm to midnight), the results were sent out for review. I received them back and they are the clearest x rays I've ever seen, better than a human hospital, seriously. They send you a live link to download them too. Diagnosis: she came back in, same calm voice vs the chaos she had in the vet (few emergencies popped up with dogs) while I was waiting. She gave Bebe fluids and anti nausea injection and an antibiotic injection. I got home 1am and she started eating! I couldn't believe it. Her red blood cells were a bit high (inflammation), thank god no blockages. What I think was wrong: we had a little stress when I got home with a big box and she ran between my legs and got stressed running into them + the door slammed same time she got freaked out running into my legs hard.

I honestly dont know where to begin, but if i could give them 10 stars i would!…read more Brought my dog in today because she was in labor and her first puppy got stuck. As soon as i walked in they got my dog assessed and immediately started helping her get the puppy out. Unfortunately that puppy did not make it but they helped us as fast as they could. Then we discussed further treatment to get the other puppy out safely, she was quickly taken back for xrays to determine placement of puppy #2. Almost immediately after bringing her back out puppy #2 popped out. They immediately started attending to the puppy and helped out of its sack and getting him to nurse on mom. I would also like to add that during this whole emergency my two young children were with me and they were given snacks and tended to while i stood by my dog. This was more than i could have even asked for. The entire staff was friendly, informative, compassionate and helped in any was they could. And after all that i was charged a meer $300 and some change. I was terrified i was going to be facing a $6000+ bill and not once during the process did they demand payment, only asking me to approve one estimate which i didnt even end up paying the whole estimate. If we ever have another pet emergency this will be our first stop. And i just want to thank all the staff again for being absolutely amazing to our family and our fur baby!!!

This is the worst vet emergency hospital and I never leave bad reviews…read more Rather than trying to fix, diagnose, or treat your animal to health, they propose euthanasia as the easiest option. This is my second experience where first they wanted to put down my 1 year old kitty who was having urinary problems. I kept asking why they weren't starting him on antibiotics? I asked why are they compounding with stronger pain meds? Obviously his condition is getting worse if you're only treating the symptoms and not the cause. It was almost like they were setting him up for failure (death). They didn't care or listen when I told them I was a Pharmacist and had better recommendations on medication choices. I kept taking him every other day as his condition was worsening and they only kept adding stronger pain meds without identifying and treating the root of the problem. It made my parents sick to hear their suggestion of putting my cat down on the third visit. They didn't have the heart to even tell me that. So, my mom called all of her friends and found a "hero vet" who saved my cat's life. He actually DID start antibiotics and other meds to help with urinary flow and some pain meds to keep him comfortable. He also recommended a wet urinary diet and Calm Probiotics to be mixed in his wet food. We kept him on the meds for a month and he continues to eat his urinary diet. My baby is a healthy 4 year old now. I can't stand the horrific practices at VEG San Ramon. And now just the other day, they put down my friend's cat who was only 6 years old. Again, they couldn't diagnose or identify the problem so they suggested euthanasia. I feel there's a huge conflict of interest in their treatment of our sick pets and their push to get mildly sick pets euthanized and then cremated. This is sadly a scam business. I was so happy when they first opened because I felt a sense of relief having a 24/7 emergency vet nearby. Little did I know their ruthless practices would bring so much pain to pets and their parents. Please don't trust them with the health and wellbeing of your fur babies.