The owner helps you select the right size bicycle, and the after-sale service is excellent!read more

This is a small pop shop in Hialeah worked and owned by Leon "Leo" for over 30 years. I've taken…read morebikes here for years and the quality of work is great. PARKING: The entrance of the shop is in the back. MUST PARK BEHIND THE SHOP and drive into the shopping center to get there. PRICES: BEST prices I've seen in South Florida for bike repairs. Not sure how good the prices of bike sales are here because I've only repaired. SERVICE: Service is not quick during COVID-19 because there aren't enough workers to meet the extremely high demands, but outside of quarantine, the time of repair is quick or normal. Owner doesn't have the best communication or seasoned customer service skills, but he speaks English and Spanish and the man knows what he's talking about. He knows what he's doing and I feel very confident leaving my bike here.

I have to hold back my tears of joy here…read more Bad news first outside of Mack's....over the past month I was screwed 2x by 1) a local shop in Tampa FL (UBC) and then by Erik's bike online. (received charge backs from both from my Bank). Both UBC and Erick's took my $600 deposit (UBC) and 3K+ (Erik's).... yet neither merchant had the Specialized Roubaix SL8 I ordered and paid for in their inventory. After calls and calls to follow up on the status, both UBC and Erik's dodged/deflected/gaslit me. Why? I have inroads with the FTC. My theory is that both Erik's and UBC potentially used my payment (amongst other consumers) as interest free loans to boost/float their short-term capital/liquidity to pay off their creditors b/c of their razor thin margins. This is illegal per FTC's rules and regs. This made me sick to my stomach. Good news: Hit the batch - secured my Roubaix, it's now in my hands. THANK YOU MACK. Honesty and integrity - highly recommend. Hell of a bike can't wait to uplevel from my hybrid (14 mph on 20 mi ride to 16 mph) LFG!

This place is truly diabolical. I genuinely don't write one star reviews because typically those…read moreplaces get sorted out, but yesterday 06/16/26, Cannondale and Team Dream dropped the bike of my dreams. I was able to secure the new teamdream and cannondale caad14 in a size 56 from Mack's cycle shop in Miami. Darien was a super sweetheart on the phone so no love lost there, so I put down my deposit and was called this morning to let me know the bike is no longer going to be sold, but rather it's going to be used as part of a fundraiser for "Best Buddies." Additionally, it's now listed as DOUBLE the price on their website. So it's really nuts to think that anyone in their good mind would pay $5k for an aluminum frameset. I think donating the proceeds is all good and well, but it really left a bad taste in my mouth to work with an authorized dealer who sold me a VERY limited product, only to take it back the next day. I've called all the shops listed for this bike around the country after that and they are sold out. I'm truly stunned by this behavior and I hope that whatever good intention y'all had is met with karma on your end.

Personalize treatment, and prices,always willing to help with your problem ,tuneups are very…read moreaffordable,and this people have a lot of patience.

Great service, friendly, professional and Alfredo definitely knows what's he doing. Also they give…read moreyou a nice Cuban cafecito The only place I take my bikes for any kind of maintenance or repairs.

Everything about this place is fantastic. Friendly and honest service. They repair for affordable…read morepricing. They point out any possible future issues and take care of it without upselling you into bankruptcy. This is my go to for all biking matters. Highly recommend.

Best customer service, always on point and helping me with my needs! Very fast, fix everything…read moresame day

Took my Specialized bike in for service. The staff is friendly and professional. Matt the mechanic…read moreexplained all the issues with the bike that needed attention. He gave me an itemized list and cost to repair each item. I told him that I could not afford to fix every item at the time. We agreed for now to only repair the front derailleur; it now works great. Bike Tech is a great place, courteous staff, and great value for the money.

I bought a pair of shoes but every time I use them they get loose and unadjusted. I have to…read morere-adjust them and then when I use them the same problem. I have gone back several times and they re-adjust them and say they are loose. I tell them that it happens every time I use them. The last time I went they told me that whoever adjusted them did not do it tight enough. I told them that they were the ones that adjusted them. I needed up going to another place and just buying new shoes. Never going back to that place!

Had a really solid experience here--definitely one of those bike shops you can rely on. The staff…read moreare super knowledgeable and take the time to explain what's going on with your bike without making it confusing or overwhelming. They handled my repair quickly and with great attention to detail, and you can tell they actually care about doing things right. The shop offers everything from repairs to parts and accessories, so it's a great one-stop spot for cyclists. What stood out most was the honest, friendly service--no pressure, just helpful advice and quality work. Overall, a great local shop whether you need a quick fix or more serious work--would definitely come back.

Brought two bikes in for full tune up. They came back like new. Price was good . I was wondering…read moreabout Christmas back load. Management more than made up for miscommunication by staff by going the extra mile .

on our way down to Key West, my wife and I decided to stop in and check out the inventory and we…read morewalked out with 2 awesome Euphree e-bikes. Henry was awesome and is very knowledgeable with the inventory he holds. Thank you Sir, we love our new bikes and they will make a nice addition to the Super73 RX bikes we currently own.

Drove here after calling just for them to tell me they dont work on "e- motorcycles " i have a…read moresegway x260 can anyone tell me TECHNICALLY whats the difference between this and a e bike? EVERY SINGLE COMPONENT is the same minus having a much better suspension. Why ask me what i have if you dont work on it?thank you for wasting my time

Edit: the owner has since called and reimbursed $32…read more I was super happy when I left our bikes on Friday, and the employee assured me it wouldn't be much more than 100 if at all. When he called me to let me know the bikes were ready he said one bike was $75 and the other was $30. However, when I went to pick them up I was charged an additional service and wash $40 for one of the bicycles that wasn't mentioned ahead of time. The employee had even told me ahead of time that if it was more than $100 to just get a new bike. I would have preferred they were more transparent with the cost, as I asked several times. I thought the first employee was extremely nice and helpful, I wish I could recommend the place but I'm feeling a little off put by hidden costs.

the staff is amazin, very helpful and patienT. Liz is an…read moreamazing employee and very knowledgeabl!

This local bike shop is the best!! The owner and his wife are very friendly, knowledgeable, and the…read moreprices are very reasonable. I have been here twice and both times I have left very, very, satisfied. I brought my daughters bike the first time due to a tube with a hole in it, the owner replaces the tube and noticed that the front wheel was not aligned right. He took the time to take the tire off and correct the problem that i was not even aware of. It was not an easy task and after all that he only charged me for the inner tube. WOW!!! On my second visit, I brought in my wife's bike which had a major issue with the seat post that had gotten stuck in the hole and there was no way I could raise the seat for my wife to enjoy the bike. The owner analyzed the issue and at first I thought he would not be able to fix it. He asked if I could leave the bike with him (it was a Saturday) and he would try to fix it, although he mentioned he had a bad back so it may take him some time. He said that if he could fix it he would call me on Sunday. I took my claim ticket and was on my way hoping and praying that he can fix it since the seat post was really, really stuck. On Sunday as I was running around doing errands, I received a call from his wife letting me the bike had been fixed. I was in total shock since several people told me that the problem might not be able to get fixed. I arrived to the store and the bike looked amazing with the new seat post and seat I had bought on Amazon which he was able to replace the old one with. I am sure it was a big deal to try to fix it (labor wise) but he greeted me with a friendly smile and only charged me $45 dollars..... TOP NOTCH SERVICE

Mauricio's decades of experience really show. I brought in a used Specialized bike for a tune-up…read moreand cleaning ($75) and had it back the same day, riding like new. The improvement was immediately noticeable. Great value, professional service, and I'm very happy to recommend Bike Depot.

I came to the store to tighten the fixed cog and lockring for my bike because I did not have the…read moretools. The cost was $25, which is fine, but the service was questionable and sketchy. I requested that all that was needed was to use a Chain Wip to tight the cog First, then a Lockring wrench to tighten the ring Second. Instead of listening, the mechanic immediately took a screw driver and hammer to hit on the lockring without even tightening the fix cog first, then told me the threading was broken and I needed to replace it. Lesson learned, next time I will ask if I can pay to use tools myself. I am never coming back to this shop again.

Over charge everything yup. I will avoid this place. Went for a bike chain install. I did not have…read morethe proper tools or the time just wanted to ride. Had a brand new SRAM XO chain they waxed it installed in. 58 bucks really. Totally over charge. I will not be coming back that is for sure. Avoid this place