I have to hold back my tears of joy here…read more Bad news first outside of Mack's....over the past month I was screwed 2x by 1) a local shop in Tampa FL (UBC) and then by Erik's bike online. (received charge backs from both from my Bank). Both UBC and Erick's took my $600 deposit (UBC) and 3K+ (Erik's).... yet neither merchant had the Specialized Roubaix SL8 I ordered and paid for in their inventory. After calls and calls to follow up on the status, both UBC and Erik's dodged/deflected/gaslit me. Why? I have inroads with the FTC. My theory is that both Erik's and UBC potentially used my payment (amongst other consumers) as interest free loans to boost/float their short-term capital/liquidity to pay off their creditors b/c of their razor thin margins. This is illegal per FTC's rules and regs. This made me sick to my stomach. Good news: Hit the batch - secured my Roubaix, it's now in my hands. THANK YOU MACK. Honesty and integrity - highly recommend. Hell of a bike can't wait to uplevel from my hybrid (14 mph on 20 mi ride to 16 mph) LFG!

This place is truly diabolical. I genuinely don't write one star reviews because typically those…read moreplaces get sorted out, but yesterday 06/16/26, Cannondale and Team Dream dropped the bike of my dreams. I was able to secure the new teamdream and cannondale caad14 in a size 56 from Mack's cycle shop in Miami. Darien was a super sweetheart on the phone so no love lost there, so I put down my deposit and was called this morning to let me know the bike is no longer going to be sold, but rather it's going to be used as part of a fundraiser for "Best Buddies." Additionally, it's now listed as DOUBLE the price on their website. So it's really nuts to think that anyone in their good mind would pay $5k for an aluminum frameset. I think donating the proceeds is all good and well, but it really left a bad taste in my mouth to work with an authorized dealer who sold me a VERY limited product, only to take it back the next day. I've called all the shops listed for this bike around the country after that and they are sold out. I'm truly stunned by this behavior and I hope that whatever good intention y'all had is met with karma on your end.

Everything about this place is fantastic. Friendly and honest service. They repair for affordable…read morepricing. They point out any possible future issues and take care of it without upselling you into bankruptcy. This is my go to for all biking matters. Highly recommend.

Best customer service, always on point and helping me with my needs! Very fast, fix everything…read moresame day

Took my Specialized bike in for service. The staff is friendly and professional. Matt the mechanic…read moreexplained all the issues with the bike that needed attention. He gave me an itemized list and cost to repair each item. I told him that I could not afford to fix every item at the time. We agreed for now to only repair the front derailleur; it now works great. Bike Tech is a great place, courteous staff, and great value for the money.

I'm a charter customer and they are the best of the best I bought all my Cannondales there starting…read morewith the first store.

Brought two bikes in for full tune up. They came back like new. Price was good . I was wondering…read moreabout Christmas back load. Management more than made up for miscommunication by staff by going the extra mile .

Had a really solid experience here--definitely one of those bike shops you can rely on. The staff…read moreare super knowledgeable and take the time to explain what's going on with your bike without making it confusing or overwhelming. They handled my repair quickly and with great attention to detail, and you can tell they actually care about doing things right. The shop offers everything from repairs to parts and accessories, so it's a great one-stop spot for cyclists. What stood out most was the honest, friendly service--no pressure, just helpful advice and quality work. Overall, a great local shop whether you need a quick fix or more serious work--would definitely come back.

I was told I could make it in and change the tire on my scooter. My uber took a bit longer but…read morestill made it before closing. Offered to pay more than they asked for and was still told the mechanic "didn't feel like it" and it's his call.

Miami Bikes is the best Bike Dealer I've ever worked with. They are knowledgeable, helpful, sell…read moretop quality bikes and gear and do so for a fair price.

Edit: the owner has since called and reimbursed $32…read more I was super happy when I left our bikes on Friday, and the employee assured me it wouldn't be much more than 100 if at all. When he called me to let me know the bikes were ready he said one bike was $75 and the other was $30. However, when I went to pick them up I was charged an additional service and wash $40 for one of the bicycles that wasn't mentioned ahead of time. The employee had even told me ahead of time that if it was more than $100 to just get a new bike. I would have preferred they were more transparent with the cost, as I asked several times. I thought the first employee was extremely nice and helpful, I wish I could recommend the place but I'm feeling a little off put by hidden costs.

Beautiful bike shop. The pics on websites doesn't give it any justice. Ernesto and his staff were…read morevery polite and easy going. I was politely greeted upon my entrance. Great selection of merchandise. I purchased a used stationary Smart bike I found on the internet. The seller left it at the shop for me to pick up. Ernesto had no financial gain from my visit but yet we talked and laughed. I'll definitely be back to purchase some gear. They had a great bike fitter and I could tell he knew what he was doing. This is definitely a bike shop to visit.

Mauricio's decades of experience really show. I brought in a used Specialized bike for a tune-up…read moreand cleaning ($75) and had it back the same day, riding like new. The improvement was immediately noticeable. Great value, professional service, and I'm very happy to recommend Bike Depot.

I gotta say this has to be the nastiest store I've ever been in. Went to support a local business…read morefor an inner tube and not only did they give me the wrong one but the place smelled like straight ammonia. They must've had like 10 cats there and the inner tube wrapper also had hairs and cat piss on it. Super disgusted. I didn't even go back to get the right one.